Maintenance / Troubleshooting
Warranty and Service
Dimensions and Electrical Data
Transportation and Storage
Warnings, Cautions & Notes
Warnings given in this manual identify possible hazards in procedures or conditions,
which if not correctly followed could result in death, injury or other serious adverse
Cautions given in this manual identify possible hazards in procedures or conditions,
which if not correctly followed could result in equipment damage or failure.
Notes given in this manual are used to explain or amplify a procedure or condition
Do not use accessories that have not been designed or approved for use with
Electrical equipment can be hazardous if misused.
Do not use electrically powered beds in the presence of flammable gases such
The Sorrento is an electrically actuated nursing home and community care bed with multiple
functions to aid the best nursing position for both patient and care giver.
The following features, dependent upon the bed configuration, are available within the range:
Four section electrically operated profiling mattress platform with independent
adjustment of backrest angle, thigh section angle and calf section angle.
Manually operated calf elevation.
Integral mattress platform extension.
Detachable 3/4 length folding safety sides.
Steel sheet mattress support surface.
100mm or 125mm individual locking castors, 125mm or 150mm castors with central
operation for braking and steering.
Choice of removable head and foot panel designs.
King Single - extra wide mattress platform.
2. Clinical Applications
Area of Use
General medicine, general and specialist surgery, care of the elderly, community care
and nursing homes.
The use of the bed is to assist in patient positioning whilst reducing lifting and handling
stresses for the care giver.
The total safe working load of the bed is 200kg
Connect the electrical power cable to a suitable socket outlet.
Wrap the electrical cable around the cable retainer only when the bed is in transportation.
The cable retainer is located at the head end of the bed.
Make sure that handsets and electrical power cables cannot become entangled
with moving parts of the bed.
Disconnect the electrical power cable from the mains supply and store before
transporting the bed.
Always use a mattress of the correct size and type. A range of suitable pressure
reducing and pressure relieving mattress are available from ArjoHuntleigh.
When the bed is operated, make sure that obstacles such as bed side furniture do
not restrict movement.
Before operating the bed, make sure the patient is positioned correctly to avoid
entrapment or imbalance.
Always apply the brakes when the bed is stationary.
Lower the bed to minimum height when the patient is left unattended.
Keep these instructions handy for reference.
Brakes and Steering
There are two coupled brake pedals at the foot of the bed. When they are pushed down
from the horizontal free position they operate all brake castors simultaneously.
When the linked pedals are raised from the horizontal free position they engage one headend castor so that it cannot swivel. Push the bed in the direction of travel so that the castors
are all in-line and trailing, then lift either pedal to engage the steering castor.
For easy access of brake/steer pedals it is imperative to apply brakes before lowering the
bed to its extreme low position, and raising the bed before attempting to release the brakes
or engaging track lock (steer) so that the bed can be moved.
Brakes should be activated at all times whilst bed is stationary.
Track lock will self-disengage when fully lowered.
To operate braking, push down on the brake lever on each castor.
When moving the bed, push from the foot-end holding the foot panel.
Castors, brakes and steering
Safety Sides must only be used with an ArjoHuntleigh mattress of correct size
which is approved for use with the bed. Maximum mattress thickness should be
The Clinically qualified person responsible should consider the age, size and
condition of the patient before using Safety Sides.
Safety Side contact points are identified by this symbol. Care should be taken
to keep hands and fingers away from these areas.
To raise the Uni-Rail Folding Safety Sides: From the collapsed or closed position simply
lift the top rail until the operating knob automatically clicks into its locked position at
The Safety Side release mechanism contains a yellow band (1) When the operating
knob is viewed from above, if the yellow band can be seen it is an indication that the
Safety Side is NOT securely locked in the upright position.
The Safety Sides are supplied in pairs, left and right and must be fitted in such a way
that they fold down toward the foot of the bed. They are attached to the side of the
mattress platform by means of clamps.
Do not leave the Uni-rail Safety Side in the upright position with yellow band
Do NOT use Safety Sides to lift or move the bed.
Bed extension (optional)
To extend the bed: Apply the brakes, pull the latch lever (1) and pull out the foot-end of the
mattress platform (3)
Fold Down Foot Panel (optional)
The Fold Down Foot Panel is to be strictly used as a bed stripper only, and should be
returned back to its upright position thereafter
Pull up to release
To fold down; pull up Panel to release and
slowing lower down to a horizontal
To raise; slowly lift Panel to a vertical
position ensuring it is securely locked once
Fold Down Foot Panel Safe Working Load is 20kg
The calf adjustment can be manually adjusted whenever the thigh section of the mattress
platform is raised.
Adjusting the calf angle:
Holding the mattress retainer (located on the
footrest frame at the end of the bed) lift the
panel upwards to lock the foot panel at any
angle the catch allows.
To release the panel, pull up to its full
extension and then lower slowly.
The bed height, backrest angle and leg elevation functions are all electrically operated using
To operate a function, press and hold the appropriate pushbutton until the desired position is
achieves. To stop at the required position release the button. The Auto-contour button operates
both backrest and leg elevation simultaneously.
Some functions may cause injury to the patient if unintentional movement occurs.
If the Handset is dropped to the floor, caught between bed parts or sustains any
damage or suspected damage in any way, immediately stop using the Handset and
perform the full Handset Checks as detailed in Section 6 – Maintenance.
Handset is accessible to either the patient or the nursing attendant. From this handset the
patient can control all bed functions as illustrated below.
Batteries (battery back-up model only)
The emergency back-up battery automatically switches on if the bed is disconnected from the
mains power supply. The batteries will enable emergency power operation for short periods of
time. To ensure the batteries are kept fully charged the bed must be connected to the mains
power supply at all times during normal use.
If the patient is to be transferred by means of a patient hoist, the bed will need to be raised
enough to allow hoist access underneath the bed.
Bed functions, particularly Hi-Lo are not to be used during patient transfer.
Disconnect the bed from the mains power supply before cleaning.
Gloves and protective clothing should always be worn when carrying out
These instructions also apply to accessories but not to mattresses.
Wipe all surfaces with a soft cloth moistened with hot water and mild detergent (or the
hospital’s recommended cleaning solution). Take extra care with areas that may harbor dirt
or dust. Rinse with clean water and dry with a paper towel.
To remove potentially infectious material such as body fluids, or even when the bed has
been used by somebody with a know infection, clean afterwards with NaDCC (e.g., Presept,
Actichlor) at 10,000 ppm of available chlorine. Rinse and dry.
Do not use abrasive compounds or pads.
Do not use hypocarbonate or phenolic cleaning solutions.
6. Maintenance / Troubleshooting
The following preventative maintenance procedures should be carried out at intervals of 12
months or as specified.
All service or repair activities must only be performed by properly qualified and train
persons who are approved by ArjoHuntleigh.
Disposal of product and components should be compliant with local regulations.
Disconnect the bed from mains power supply before starting any maintenance
The bed will still operate on battery backup power if handset buttons are pressed
(battery backup model only).
Examine the bed for obvious signs of damage. All aspects of the equipment should operate
as intended. Make sure that all nuts, bolts and other fastenings are tight and are not
Examine flexible cables for cuts, abrasions, kinking or other deterioration. Make sure that
the electrical power cable plug is not damaged. If either the plug or cable is damaged then
both the plug and cable must be replaced as a complete assembly by an approved service
Individual Locking Castors
Routine checks should be carried out every six months on the castor assemblies checking
for looseness and general wear and tear. To do this, apply the brakes and lift the bed off
the floor. Castors should be securely fixed within the castor tubes.
If a problem is found, re-tighten the castor fixing bolts.
Castors and Brakes
Apply the brakes and push the bed forwards. If any of the three or four braking castors
rotate, the brake is not fully effective.
Check the steering lock for efficient operation (central operation only).
If either the brakes or the steering lock (central operation only) are not working as they
should, contact an approved service agent.
Batteries (Battery back-up only)
If a beeping sound is heard when operating the bed it means that the battery is at low
charge. Re-connect the bed to a mains power supply for a minimum of 24 hours so that
the batteries can recharge,
Check the battery condition every six months using the following procedure: Make sure
that the bed has been connected to the mains power supply for an uninterrupted 24 hour
Disconnect the bed from the mains supply.
Apply a load of 80 kg to the mattress platform.
Raise and lower the mattress platform from minimum to maximum height, three
Examine the handle and strap for signs of damage, fraying or loose stitching. Replace
the strap and handle if either are faulty.
Safety Sides (if fitted)
Raise the Safety Side to the upright position until the operating knob clicks into place at
maximum height. Refer to section 4 of this manual for Safety Side operation.
Make sure the yellow band (1) on the operating knob CANNOT be seen.
The yellow band should NEVER be visible from above when the safety side is correctly in
the locked position.
Safety side operation knob shown in unlocked and locked
If the yellow band is visible when the Safety Sides are in a raised and “locked” position,
contact ArjoHuntleigh for service advice. See the Warranty and Service section.
Inspect Safety Sides for wear and tear on fittings including pivot joints and clamp brackets
every six months. The locking pin mechanism and striker plate should be inspected every
three months. Check for rust, structural integrity of welds and paint finish every twelve
Between each patient, ArjoHuntleigh strongly advises that the Handset is visually inspected
for obvious damage before each use if practicable and that Preventative maintenance
checks are conducted on the handset. When using a specific function staff should be aware
of, and checking for, any of the symptoms listed in point 3 below.
Preventative Maintenance Checks
ArjoHuntleigh recommends that the full check and testing regime is conducted between
each bed use or worst case during annual Preventative Maintenance. This should take no
more than one (1) minute to complete.
1. Visual inspection of handset casing
1.1 Inspect the outer plastic casing for any obvious cracks or damage.
1.2 Inspect for damage to the front cover (outer label) particularly over the buttons where
the label may be torn or indented.
If any damage is identified while conducting checks 1.1 and 1.2, immediately
Quarantine the bed and report the damage to maintenance staff or replace the Handset.
2. Visual inspection of the cable and Cable insulation:
2.1 Inspect the cable for any nicks or cuts in the insulation
2.2 Inspect for any evidence that the cable may have been squashed or flattened.
Squashed or flattened cables may indicate a possible break in the internal conductors or
insulation causing conductors to short together which could cause unwanted movement of the
bed. Any handsets are found with obvious damage to the cable insulation, immediately report
the damage to maintenance staff or replace the Handset.
3. Tactile inspection of the buttons:
All buttons should be operated and response tested.
Depress each button on the handset. Each button should have a positive audible click that is
also felt. The function being pressed should also operate.
If the button:
Does not have a click feel
Does not have an audible click sound
Does not immediately operate the function
Feels soft offering no resistance
Feels different to the rest of the buttons
Travels further when depressed
Immediately quarantine the bed and report the damage to maintenance staff or replace the
Handset, otherwise contact an ArjoHuntleigh approved Technician.
The following table identifies some fault symptoms, their possible cause and suggests some
simple checks and corrective actions. If these actions fail to solve the problem consult the
ArjoHuntleigh Service Department on Freecall 1800 072 040.
Power disconnected or batteries
discharged (battery backup
Ensure mains supply lead is
Check the handset plug is
fully inserted in the control
Service Department on
1800 00 ARJO (2756)
All actuators fail to work
One actuator does not
Brakes or steering lock not
Damaged handset cable
Actuator plug disconnected
Check the actuator plug us
fully inserted in control box.
Wear or damage
Adjust or replace castor
Pentaflex pressure mattress 1980 x 880 x 170mm
Clamp-on ¾ length folding safety rails
IV Pole – Straight
Self help pole with handle
8. Warranty & Service
ArjoHuntleigh’s standard terms and conditions apply to all sales. A copy of the document is
available upon request. The document contains the full details of warranty terms and
conditions and does not limit the statutory rights of the consumer.
For service, maintenance and any questions regarding this, or any other ArjoHuntleigh
product, please contact:
FreeCall: 1800 072 040
Service Hotline: 1800 00 ARJO (2756)
9. Dimensions and Electrical Data
Overall width (incl. buffers)
Height to mattress platform
100mm single castors
125mm single castors
150mm single castors
Deck angles (Max.)
Product weight (approx.)
Without safety sides
With safety sides
Safe Working Load
1145mm - King Single
265 to 660mm
295 to 695mm
320 to 715mm
1980 x 860 x 170mm
1980 x 990 x 170mm - King Single
116kg - King Single
134kg - King Single
Electrical Data (230V)
2 Amp Max. at 230V~, 50Hz
Intermittent 10%, Max (2min/18min)
Electrical Safety Standards
Complies with EN60601-1/ UL60601-1
Electrical Shock Protection
Liquid Ingress Protection
Batteries (battery back-up only)
2 x 12V series connected batteries
Sealed, rechargeable lead/acid gel 1.2 amp hrs.
10. Transportation and Storage
Handle with care. Do not drop. Avoid shock or violent impact.
The equipment should be stored in a clean dry and well ventilated area. The following
limits apply during transport and for a storage period of up to 15 weeks.:
The following limits apply to operating conditions on longer periods of storage:
Storage for beds with battery back up
When storing the bed, or when the bed is not in use for long periods of time it is
recommended that the beds battery power capacity is topped up periodically following
the guidelines set out below.
20°C or less
Charge batteries for 24 hours every 9 months
Charge batteries for 24 hours every 6 months
Charge batteries for 24 hours every 3 months
78 Forsyth Street O’Connor Western Australia 6163
PO Box 330 Hamilton Hill Western Australia 6963
TEL +61 (0) 8 9337 4111 FAX +61 (0) 8 9337 9077 Freecall 1800 072 040
As our policy is one of continuous improvement, we reserve the right to modify designs
without prior notice.
ArjoHuntleigh (ABN 75 007 200 900)