NOAHlink Users Manual R16

NOAHlink is manufactured for HIMSA by: GN Otometrics A/S Dybendalsvænget 2 DK-2630 Taastrup Denmark Trademarks NOAHlink is a trademark of HIMSA A/S. Windows is a registered trademark of Microsoft Corporation. MPEG Layer-3 audio decoding technology licensed from Fraunhofer IIS and Thomson. Copyright This manual is copyrighted by HIMSA A/S with all rights reserved. Under copyright laws, this manual cannot be reproduced in any form without written permission of HIMSA A/S. © 2001 by HIMSA A/S. All rights reserved. Information in this document is subject to change without notice.

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Contents 1

Introduction 1.1

2

Safety Issues 2.1 2.2

5

ABOUT THIS MANUAL ... 5

6

MANUFACTURER RESPONSIBILITY ... 6 SYMBOLS ... 6

2.2.1 NOAHlink Symbols... 6 2.2.2 Charger Unit Symbols ... 7 2.3

WARNING NOTES ... 7

2.3.1 NOAHlink Warning Notes ... 7 2.3.2 Charger Unit Warning Notes ... 9

3

Description 3.1 3.2 3.3

4

STANDARD ELEMENTS ... 10 OPTIONAL ACCESSORIES ... 11 OVERVIEW ... 11

Maintenance 4.1 4.2 4.3 4.4

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12

UNPACKING AND INSPECTION ... 12 STORAGE AND SHIPMENT ... 12 CARE AND MAINTENANCE ... 13 SERVICE AND REPAIR ... 13

5

Installation

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6

Battery Usage

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6.1 6.2

ALKALINE BATTERY ... 16 RECHARGEABLE BATTERY ... 17

6.2.1 Discharging and Recharging ... 18

7

Using NOAHlink

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8

Configuring NOAHlink

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8.1

GENERAL APPLICATIONS ... 24

8.1.1 Connecting to NOAHlink ... 24 8.1.2 Setting Power, Battery and Language Options ... 26 8.2

ADVANCED APPLICATIONS ... 28

8.2.1 8.2.2 8.2.3 8.2.4 8.2.5

Displaying Errors in NOAHlink and Bluetooth ... 28 Status Settings and User Preferences ... 29 Testing Data Transfer Rates ... 31 Version Numbers and Kernel Upgrade ... 32 Viewing and Setting the Log... 33

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NOAHlink Users Manual A

NOAHlink Troubleshooting

35

B

Technical Specifications

36

B.1

NOAHLINK UNIT ... 36

B.1.1 Battery ... 36 B.1.2 Dimensions and Weight... 36 B.1.3 Patient Safety ... 36 B.2

CHARGER UNIT ... 37

B.2.1 Power Supply ... 37 B.2.2 Dimensions and Weight... 37 B.3

POWER ADAPTOR ... 37

B.3.1 Power Supply ... 37 B.4 B.5 B.6

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TRANSPORT AND STORAGE ... 37 OPERATING ENVIRONMENT ... 37 STANDARD AND OPTIONAL ACCESSORIES ... 37

NOAHlink Users Manual

1 Introduction Your NOAHlink is a wireless Bluetooth communication device optimized for use with NOAH 3. NOAHlink allows you to program hearing instruments with ease, both in your office and on location. You can use rechargeable or alkaline batteries to power your unit.

Figure 1: NOAHlink, Neck String and Charger Cradle

1.1 About this Manual This manual provides a detailed description of the following NOAHlink procedures: §

installation

§

daily use

§

charging/discharging

§

configuration

In addition, the following relevant areas are addressed: §

safety

§

maintenance

§

technical specifications

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NOAHlink Users Manual

2 Safety Issues 2.1 Manufacturer Responsibility The manufacturer is to be considered responsible for effects on safety, reliability, and performance of the equipment ONLY IF: §

all assembly operations, extensions, re-adjustments, modifications or repairs are carried out by the equipment manufacturer or personnel authorized by the manufacturer

§

the electrical installation to which the equipment is connected complies with EN/IEC requirements

§

the programming cable and connection to the hearing instrument comply with the requirements in Section B.1.3 – Patient Safety

§

the equipment is used in accordance with the instructions for use

2.2 Symbols 2.2.1 NOAHlink Symbols SYMBOL

DESCRIPTION NOAHlink carries this symbol to indicate compliance with Type BF of EN 60601-1. NOAHlink carries this symbol when it is important that the user refer to associated warnings in this guide. NOAHlink and this manual are CE-marked according to the Medical Devices Directive 93/42/EEC. Classified with respect to electrical shock, fire, mechanical and other specified hazards in accordance with UL2601-1 and CAN/CSAC22.2 NO 601.1-90. NOAHlink carries this symbol to identify the positioning of the battery inside the battery compartment. NOAHlink carries this symbol to indicate that, in France, it is only permitted to use the device indoors.

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NOAHlink Users Manual SYMBOL

DESCRIPTION This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Refer to Notes 5 through 7, Section 2.3.1, for more details. The term "IC:" before the equipment certification number only signifies that the Industry Canada technical specifications were met.

FCC

IC

The instrument is marked with this symbol to indicate that it is electronic equipment covered by the Directive 2002/96/EC on waste electrical and electronic equipment (WEEE).

2.2.2 Charger Unit Symbols SYMBOL

DESCRIPTION The charger unit carries this symbol when it is important that the user refer to associated warnings in this guide. The charger unit is CE-marked according to the EMC Directive 89/336/EEC. The charger unit carries this symbol to indicate that it is suitable for direct current only.

2.3 Warning Notes IMPORTANT: Keep your unit away from liquids. Do not allow moisture inside your unit. 2.3.1 NOAHlink Warning Notes SYMBOL

1

DESCRIPTION Place the battery as indicated in the battery compartment. Use only rechargeable batteries when NOAHlink is placed in the charger unit. If you are using alkaline batteries, do not attempt to charge your NOAHlink. Your alkaline batteries may be damaged and leak, and this may in turn cause damage to your NOAHlink unit. Damage caused by such misuse will not be covered by the NOAHlink warranty.

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NOAHlink Users Manual Note 1: There are no user-serviceable parts inside the NOAHlink cabinets. For the sake of safety, and in order not to void the warranty, the cabinets should only be opened and serviced by authorized service personnel. In case of defects, please make a detailed description of the defect(s) and contact your supplier. Do not use a defective instrument. Note 2: Do not use the instrument in the presence of flammable anesthetics (gases). Note 3: NOAHlink may be disposed of as normal electronic waste, according to local regulations. Please investigate local regulations concerning the disposal of rechargeable and alkaline batteries. Note 4: Unwanted noise may occur if NOAHlink is exposed to a strong radio field. Such noise may interfere with the process of fitting a hearing instrument. Many types of electrical devices, e.g. mobile telephones, may generate radio fields. We recommend that the use of such devices in the vicinity of NOAHlink is restricted as much as possible. Note 5: Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment. Note 6: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

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NOAHlink Users Manual § §

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

§ §

Note 7: For use in Canada: To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. 2.3.2 Charger Unit Warning Notes SYMBOL

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DESCRIPTION Do not use NOAHlink with patients while it is placed in the charger unit. Use only rechargeable batteries when NOAHlink is placed in the charger unit. If you are using alkaline batteries, do not attempt to charge your NOAHlink. Your alkaline batteries may be damaged and leak, and this may in turn cause damage to your NOAHlink unit. Damage caused by such misuse will not be covered by the NOAHlink warranty.

Note 1: The charger unit should be kept away from the patient area. Note 2: There are no user-serviceable parts inside the charger unit cabinets. For the sake of safety, and in order not to void the warranty, the cabinets should only be opened and serviced by authorized service personnel. In case of defects, please make a detailed description of the defect(s) and contact your supplier. Do not use a defective instrument. Note 3: The charger may be disposed of as normal electronic waste, according to local regulations.

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NOAHlink Users Manual

3 Description Your complete NOAHlink system consists of both standard elements and optional accessories.

Figure 2: NOAHlink, Neck String and Cables

3.1 Standard Elements The following standard elements comprise your NOAHlink system: § NOAHlink unit § Charger cradle § Rechargeable battery § Power adaptor § Users manual § Installation disk § Name labels § Neck string § Ezurio Bluetooth

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NOAHlink Users Manual

3.2 Optional Accessories You can obtain the following optional accessories from your distributor: § Spare rechargeable batteries § Spare neck strings § Soft-sided case to hold NOAHlink, cables and spare batteries

3.3 Overview The NOAHlink hardware serves as a standardized interface between a PC and programmable hearing instruments – or a remote control for programmable hearing instruments. The top of the NOAHlink unit contains two connectors (6-pole mini-DIN) for the cables to the programmable hearing instruments (or remote control). This allows both a left and a right hearing instrument to be programmed simultaneously. The PC sends information about the communication protocol (for example, communication type, voltage levels, clock frequency, etc.) to NOAHlink, and asks NOAHlink to read data from, or write data to, the programmable hearing instrument. The PC software for programming the hearing instrument is made by the hearing instrument manufacturer. The cables for connecting hearing instruments to NOAHlink are supplied by the hearing instrument manufacturer.

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NOAHlink Users Manual

4 Maintenance 4.1 Unpacking and Inspection NOAHlink is shipped in its own custom-made carton. We recommend that you keep this carton in case you need to return NOAHlink to your local distributor for service or repair. You should notify your local distributor in the following circumstances: § The packaging on your NOAHlink is damaged (contact your carrier also) § Your NOAHlink is damaged § Your NOAHlink package does not contain all the standard elements listed in Section 3.1 § Your power adaptor is not the correct country version § Your NOAHlink fails to function NOTE: If your NOAHlink needs to be repaired or replaced in a case in which the carrier is liable, the distributor will arrange for this without waiting for the claim against the carrier to be settled.

4.2 Storage and Shipment Always pack your NOAHlink with great care when storing or shipping the instrument. Use the original carton if you need to return NOAHlink to your local distributor for repair. Remove the battery when storing or shipping your NOAHlink. Always store your NOAHlink in a clean, dry environment. Ensure the power has been turned off when the instrument is placed in an enclosed container.

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NOAHlink Users Manual Remember to ensure the following when shipping your NOAHlink: § Seal the shipping container securely § Mark the container Fragile to ensure careful handling § In any correspondence, refer to your NOAHlink by serial number

4.3 Care and Maintenance Your NOAHlink and charger unit should be kept clean and free from dust. Use a soft, slightly damp cloth with a small amount of detergent to clean the unit and the cradle. IMPORTANT: Keep your unit away from liquids. Do not allow moisture inside the unit.

4.4 Service and Repair Service and repair of electro-medical equipment should only be carried out by the equipment manufacturer or by authorized representatives. The manufacturer reserves the right to disclaim all responsibility for the operating safety, reliability and performance of equipment serviced or repaired by other parties. Following repair, the safety of all equipment should be verified by a qualified electronics engineer.

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NOAHlink Users Manual

5 Installation 1. Select one of the following options: a. Use the Ezurio Bluetooth device supplied with NOAHlink: §

Do NOT attach the Ezurio device until advised to in the following steps.

b. Use an ALREADY installed Bluetooth device other than the Ezurio device supplied with NOAHlink: §

In the following steps, use your own Bluetooth device instead of Ezurio.

2. Place a rechargeable/alkaline battery in NOAHlink. Refer to Chapter 6 for further details. (NOTE: If you are using a rechargeable battery, you will first need to charge it.) 3. Remove NOAHlink from its charger cradle (if you have placed it there while charging the battery). 4. Place your NOAHlink unit not more than five meters from your PC to ensure adequate wireless communication. 5. Turn on your NOAHlink. Turn on your PC. 6. An installation CD is provided with NOAHlink. Put this into your disk drive. If the program does not begin running straightaway, use Windows Explorer to locate the Installation folder and doubleclick on Setup.exe. 7. Select your setup language and click Next. 8. After preparation completes, click Next. 9. The Install Shield Wizard Complete window appears. Click Finish. 10. Follow the guidelines on the screen and plug your Bluetooth device into your PC. Position the Bluetooth device at PC height, and vertically, to ensure optimum performance. 11. The Found New Hardware Wizard may appear. If so, click Next to install the software automatically.

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NOAHlink Users Manual 12. Ensure that NOAHlink is still turned on. (If NOAHlink remains idle for more than 30 minutes, it will automatically turn off.) 13. The NOAHlink Pairing Wizard window appears. Press Search to search for NOAHlink devices. 14. The program searches for your NOAHlink. When a list of devices appears, select the NOAHlink you wish to use. Click Pair NOAHlink. 15. A window appears stating The NOAHlink device was successfully paired. Click OK. 16. Refer to Chapter 8 in order to configure your NOAHlink unit. 17. NOTE: If you have more than one NOAHlink unit, it is recommended that you attach one of the name labels that are included in your NOAHlink package to the back of your NOAHlink and write a suitable name on this label. Refer to Section 8.1.1 for details on naming NOAHlink via your PC. 18. Refer to the NOAHlink site at www.himsa.com for: §

a list of fitting modules that support NOAHlink. These modules can use NOAHlink for programming hearing instruments.

§

support and troubleshooting

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NOAHlink Users Manual

6 Battery Usage When installing your NOAHlink, you can use either rechargeable or alkaline batteries. This section describes the procedure to use for each battery type. NOTE: It is recommended that you keep alkaline batteries available when using your NOAHlink in case you forget to recharge your rechargeable battery and it runs down during a patient session. NOAHlink is powered by battery – rechargeable or alkaline. The battery is placed in the compartment at the bottom of the unit, as illustrated below:

Figure 3: NOAHlink and Battery Lid

6.1 Alkaline Battery Simply open the battery compartment of your NOAHlink unit and place one alkaline AA (R6) 1.5V battery inside in the correct position by matching the symbols on the battery to those on NOAHlink.

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NOAHlink Users Manual

6.2 Rechargeable Battery The rechargeable battery is a NiMH battery. IMPORTANT: You will first need to charge the rechargeable battery (described below). This takes approximately 13 – 15 hours. Thus, you will need to charge the battery overnight before you can install NOAHlink.

Figure 4: NOAHlink, Charger Cradle and Power Adaptor

The following describes how to charge your rechargeable battery: § Open the battery compartment of your NOAHlink unit. Place the rechargeable battery in your unit in the correct direction by matching the symbols on the battery to those on NOAHlink. § Place your NOAHlink in its charger cradle, matching the front of the cradle to the front of your NOAHlink. § Attach the charger cradle to the power adaptor and plug this into a socket. Your battery automatically begins to charge and a green light is displayed. This procedure takes approximately 13 – 15 hours.

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NOAHlink Users Manual 6.2.1 Discharging and Recharging Your rechargeable battery – a NiMH battery – automatically charges whenever it is placed in the charger cradle. However, approximately once every three months, it is recommended that you completely discharge, and then recharge, your battery. This ensures that the rechargeable battery is always working to its fullest capacity, and also helps to extend its lifetime. NOTE: The entire process will take approximately 15 – 17 hours. You will be unable to turn on your NOAHlink while charging or discharging the unit’s battery. IMPORTANT: Use only rechargeable batteries when NOAHlink is placed in the charger unit. If you are using alkaline batteries, do not attempt to charge your NOAHlink. Your alkaline batteries may be damaged and leak, and this may in turn cause damage to your NOAHlink unit. Damage caused by such misuse will not be covered by the NOAHlink warranty.

The following describes the discharging and recharging procedure: § Place your NOAHlink unit in its charger cradle, matching the front of the cradle to the front of your unit. § Attach the charger cradle to the power adaptor and plug this into a socket. § Press the discharging button on the charger cradle. A red light at the front of the unit remains lit while discharging takes place. As soon as discharging is complete, the charger cradle automatically begins to recharge your NOAHlink and a green light is displayed.

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NOAHlink Users Manual

7 Using NOAHlink The following procedure describes how to use your NOAHlink to program a hearing instrument: WARNING: Always remove NOAHlink from its charger cradle before you begin to program a hearing instrument, as the unit switches off automatically when placed in the charger. Always keep the charger cradle away from the patient area.

Figure 5: Using NOAHlink to program Hearing Instruments

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NOAHlink Users Manual § Switch on your NOAHlink by pressing the button at the front of the unit until the middle light displays. A self-test occurs every time you do this. The following table explains the different LED (light-emitting diode) displays that may occur during the self-test, depending on the power status of the battery: POWER STATUS

LED DISPLAY

OK

Continuous green light for five seconds

Low (battery low)

Flashing yellow/orange light for five seconds Flashing red light for 30 seconds, then NOAHlink powers off

Error

Once the self-test has been completed, your NOAHlink will display different LEDs depending on: Ø the power status Ø whether the unit is communicating with your PC The following table outlines the different possibilities: COMMUNICATING POWER STATUS WITH PC

LED DISPLAY

OK

Quickly flashing green light

Low (battery low)

Quickly flashing yellow/orange light

OK

Flashing green light every three seconds

Yes

No Low (battery low)

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Flashing yellow/orange light every three seconds