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Burdick 8300 and 8500 ECG Network Setup Guide Rev C

Network Setup Guide

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Burdick® 8300 and 8500 Electrocardiograph

Network Setup Guide

BURDICK 8300 AND BURDICK 8500 NETWORK SETUP GUIDE 70-00900-02 C Use this document to setup the network and troubleshoot network setup issues for the Burdick 8300 and Burdick 8500 electrocardiograph.

Information in this document is subject to change without notice. Names and data used in the examples are fictitious unless otherwise noted. CE Mark Declaration The CE marking of conformity indicates that the device having this symbol on its immediate label meets the applicable requirements of the European Medical Device Directive. Trademark Information Cardiac Science, the Shielded Heart logo, Quinton, Burdick, and HeartCentrix are trademarks or registered trademarks of Cardiac Science Corporation. All other product and company names are trademarks or registered trademarks of their respective companies. Copyright © 2011 Cardiac Science Corporation. All Rights Reserved. TO RESPONSIBLE SERVICE PERSONNEL: The contents of this document are not binding. If any significant differences between the product and this document are encountered regarding service work, contact Cardiac Science Corporation for more information. Cardiac Science Corporation recommends the use of authorized Cardiac Science Corporation personnel for the maintenance and repair of all Burdick equipment. Cardiac Science cannot warrant the operation of the equipment if other than Burdick genuine replacement or exchange parts are used in the service or repair of this equipment, and if such service or repair is performed by non-authorized personnel. This product has been carefully designed to provide a high degree of safety and dependability. However, we can not guarantee against the deterioration of components due to aging and normal wear.

Cardiac Science Corporation 3303 Monte Villa Parkway Bothell, WA 98021, USA 800.426.0337 (USA) 425.402.2000 [email protected] www.cardiacscience.com ii

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EC REP

MDSS GmbH Schiffgraben 41 D-30175 Hannover Germany Burdick 8300/8500

Contents

Contents Chapter 1: Network Connection Set-up Network connection worksheet... 1-2 Wired Ethernet network setup ... 1-6 Wireless 802.11 network setup ... 1-7

Chapter 2: Exporting to Network Share Network share worksheet ... 2-2 Configuration ... 2-3

Chapter 3: Web Services Communications Web services worksheet... 3-2 Configure web services communication ... 3-3 Configure the ECG device ... 3-3 Register the ECG device... 3-4 Download the custom header ... 3-5 Web services options ... 3-6

Chapter 4: Network Printing Plain paper printing worksheet... 4-2 Configuration ... 4-3 Automate plain paper printing ... 4-3

Chapter 5: Network Troubleshooting General troubleshooting... 5-2 Explanation of messages on the display ... 5-3 Communication log messages ... 5-5

Appendix A: Supplicant Configuration Details Configure and install the supplicant configuration file ...A-2 Custom configuration examples ...A-3

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Contents

iii

Contents

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Network Connection Set-up Contents ◆

Network connection worksheet

1-2

◆

Wired Ethernet network setup

1-6

◆

Wireless 802.11 network setup

1-7

This section describes how to configure the ECG device for your network. Choose the appropriate network setup (Wired Ethernet Network or Wireless 802.11 Network) and configure the network before setting up any network functions. Use the network connection worksheet to record settings specific to your network. Note: You may need help from your network administrator to complete this section. Cardiac Science recommends having your network administrator with you when completing the configuration in this section.

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1-1

1-2

Network connection worksheet

Gateway IP Address

Subnet Mask

Fixed IP Address

If DHCP Off:

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xxx.xxx.xxx.xxx Where each xxx is a number between 0 and 255.

(Required if DHCP is Off ) The Gateway IP Address assigned by the network administrator for the ECG device. Enter:

xxx.xxx.xxx.xxx Where each xxx is a number between 0 and 255.

(Required if DHCP is Off ) The Subnet mask assigned by the network administrator for the facility's network. Enter:

xxx.xxx.xxx.xxx Where each xxx is a number between 0 and 255.

(Required if DHCP is Off ) The IP address assigned by the network administrator for the ECG device. Enter:

Example: For Central Time zone (USA) enter "6" (winter) or "5" (summer), for Pacific Timezone (USA) enter "8" (winter) or "7" (summer), for Amsterdam enter "-1", and for Newfoundland enter "3:30".

Note: You may need to subtract an hour from your offset during Daylight Savings Time (or your local equivalent) if your region requires it.

This is the offset in hours (and optional minutes) the device applies to correct for your timezone.

UTC/GMT time zone offset

Network Type: 802.11 or Ethernet/802.11 (Wireless Networks) Explanation (Required) The method of obtaining a network address as defined by the network administrator.

Network Type: Ethernet (Wired Networks)

DHCP (On/ Off )

General Network Information:

Table 1-1: Network connection worksheet Burdick 8300/8500Software Ref# 20071019 or later

Network connection worksheet

WPA/WPA2 Personal-TKIP or AES, uses a shared key entered on the access point and does not use a RADIUS server. WPA/WPA2 Enterprise-TKIP or AES with RADIUS Server. Use this option for wpa-eap (including AES) enterprise mode.

• •

Authentication

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Wireless SSID

Wireless

If WEP:

Network Connection Set-up

1-3

(Required) The value configured on your wireless access point labeled as “SSID”. Enter the value exactly; the field is case sensitive.

(Required) The authentication method programmed into the wireless access point. Choose open or shared. If you do not know, select open.

(Required) The channel of the wireless network, which is programmed into the wireless access point. A one or two digit number between 1 and 14.

Supplicant Config-Sets a custom configuration when the standard settings are not compatible with the wireless network. Refer to the section in this guide for more detailed information.

Wireless Channel

•

WEP- 64 or 128 bit WEP

•

Select this option for PEAP/MSCHAPv2, EAP-TLS, LEAP, and EAPFAST used with a RADIUS server (including Microsoft IAS, Cisco ACS, and Cisco Aironet 1200). Your ECG device automatically detects the EAP method that is configured on your wireless network. If, the automatic detection method is not compatible with your wireless network, refer to the “Supplicant Config” option.

None-Security is disabled.

•

Choose:

Network Type: 802.11 or Ethernet/802.11 (Wireless Networks) Explanation

(Required) The value configured on your wireless access point labeled as “SSID”. Enter the value exactly; the field is case sensitive.

Network Type: Ethernet (Wired Networks)

Wireless SSID

If None:

Wireless Security Method:

Wireless 802.11 Information:

General Network Information:

Table 1-1: Network connection worksheet Burdick 8300/8500Software Ref# 20071019 or later (continued)

Network Connection Set-up

1-4

Timeout

Network connection worksheet

WPA Supplicant

If WPA or WPA2 Personal:

Encryption Key 4

Encryption Key 3

Encryption Key 2

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(Required) The default is 120 seconds. Adjust if the connection time to your wireless network takes longer.

Example of a 64 bit WEP key 123A97B2345F6

13 hexadecimal digits for 64 bit WEP, or 26 hexadecimal digits for 128 bit WEP.

(Required if the wireless access point has an entry for Key 4.) WEP Key 4. This entry must match the wireless access point Key 4 exactly.

Example of a 64 bit WEP key: 123A97B2345F6

10 hexadecimal digits for 64 bit WEP, or 26 hexadecimal digits for 128 bit WEP.

(Required if the wireless access point has an entry for Key 3.) WEP Key 3. This entry must match the wireless access point Key 3 exactly.

Example of a 64 bit WEP key: 123A97B2345F6

13 hexadecimal digits for 64 bit WEP, or 26 hexadecimal digits for 128 bit WEP.

(Required if the wireless access point has an entry for Key 2.) WEP Key 2. This entry must match the wireless access point Key 2 exactly.

Example of a 64 bit WEP key: 123A97B2345F6

A 13 hexadecimal digits for 64 bit WEP, or 26 hexadecimal digits for 128 bit WEP.

(Required if the wireless access point has an entry for Key 1.) WEP Key 1. This entry must match the wireless access point Key 1 exactly.

Encryption Key 1

Network Type: 802.11 or Ethernet/802.11 (Wireless Networks) Explanation (Required) The channel of the wireless network, which is programmed into the wireless access point. A one or two digit number between 1 and 14.

Network Type: Ethernet (Wired Networks)

Wireless Channel

General Network Information:

Table 1-1: Network connection worksheet Burdick 8300/8500Software Ref# 20071019 or later (continued)

Network connection worksheet

Timeout

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WPA/WPA2 Password

Network Connection Set-up

1-5

(Required) Enter the password for the Enterprise ID (user name) that is set on the RADIUS Server on the enterprise network that is used for this connection.

(Required) Enter the ID (user name) that is set on the RADIUS Server on the enterprise network that is used for this connection.

WPA/WPA2 Enterprise

(Required) The default is 120 seconds. Adjust if the connection time to your wireless network takes longer. (Required) This value is configured on your wireless access point. It may be labeled as “SSID” or as “DSSID”. Enter the value exactly; the field is case sensitive.

Timeout

(Required) The default is 120 seconds. Adjust if the connection time to your wireless network takes longer.

Wireless SSID

WPA Supplicant

If WPA or WPA2 Enterprise:

WPA Supplicant

If Supplicant Config:

(Required) The shared passphrase that must match the passphrase configured on your wireless access point.

WPA/WPA2 Passphrase

Network Type: 802.11 or Ethernet/802.11 (Wireless Networks) Explanation (Required) This value is configured on your wireless access point. It may be labeled as “SSID” or as “DSSID”. Enter the value exactly; the field is case sensitive.

Network Type: Ethernet (Wired Networks)

Wireless SSID

General Network Information:

Table 1-1: Network connection worksheet Burdick 8300/8500Software Ref# 20071019 or later (continued)

Network Connection Set-up

Wired Ethernet network setup Note: This procedure assumes you have a functional Ethernet network. If not, setup and test your network before attempting to connect your 8300/8500. It is easier to test out Ethernet network configurations using a PC or laptop first, and then attempt to add your 8300/8500 to the network. The 8300/8500 needs almost the same configuration information as a PC.

To configure the ECG device for use with a wired Ethernet network: 1.

Press Setup,

Use the arrow keys (Next and Previous) to scroll to Network connection and press Select. Refer to the Network connection worksheet on page 1-2 to configure the network connection fields. The fields that appear depend upon the network type that was selected.

Enter your UTC/GMT time zone offset. This is the offset in hours (and optional minutes) the device applies to correct for your timezone. Note: You may need to subtract an hour from your offset during Daylight Savings Time (or your local equivalent) if your region requires it. Example: For Central Time zone (USA) enter "6" (winter) or "5" (summer), for Pacific Timezone (USA) enter "8" (winter) or "7" (summer), for Amsterdam enter "-1", and for Newfoundland enter "3:30".

Connect the ECG device to your network. Attach an RJ-45 cable to the RJ-45 port on the back of the ECG device and attach the other end to an available RJ-45 Ethernet network port.

1-6

To complete the configuration see one of these sections: •

Chapter 2, Exporting to Network Share

•

Chapter 3, Web Services Communications

•

Chapter 4, Network Printing

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Wireless 802.11 network setup

Caution: Possible data corruption This procedure requires you to access the Service Functions menu. The Service Functions menu is intended for qualified Service personnel. If you have any question, please contact Technical Support. Note: This procedure assumes you have a functional wireless Ethernet (802.11) network. If not, setup and test your network before attempting to connect your 8300/8500. It is easier to test out wireless network configurations using a PC or laptop first, and then attempt to add your ECG device to the network. The ECG device needs almost the same configuration as a PC. Note: Wireless 802.11 adapters are also compatible with 802.11g (54 MB/sec) wireless 802.11 networks. Note: Before attempting to configure your unit for wireless communications, be sure you have purchased the wireless 802.11 option from Cardiac Science.

To configure your ECG device for use with a wireless 802.11 network: 1.

Press Setup,

Use the arrow keys (Next and Previous) to scroll to Network connection and press Select. Refer to the Network connection worksheet on page 1-2 to configure the 802.11 setup fields. The fields that appear depend upon the wireless security method that was selected. Note: If you selected the wireless security option Supplicant config, refer to Appendix A for detailed instructions.

Connect the 802.11 wireless adapter to the USB port on the back of the ECG device. Note: Do not plug your USB adapter into your RJ-45 Ethernet connector, as it will not work if plugged into the wrong receptacle.

Verify the configuration works with your wireless network: a. Press Setup. b. Use the arrow keys (Next and Previous) to scroll to Service functions and press

Select. The system displays a warning message. Press Select to proceed.

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1-7

Network Connection Set-up

c. Select Test wpa supplicant config.

Watch until the display indicates the results. – If the results indicate success, then your configuration is correct for your wireless

network. – If the results indicate a failure, then review your configuration to ensure that the

settings are correct for your wireless network.Repeat the test until the results indicate success. For troubleshooting tips see Chapter 5, Network Troubleshooting. 5.

1-8

To complete the configuration see one of these sections: •

Chapter 2, Exporting to Network Share

•

Chapter 3, Web Services Communications

•

Chapter 4, Network Printing

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Exporting to Network Share Contents ◆

Network share worksheet

2-2

◆

Configuration

2-3

Chapter 1, Network Connection Set-up is a prerequisite to this section. Ensure that the network connection type is configured before completing this section. This section explains how to configure the ECG device unit for communication to a computer that has a network share. Additional configuration is required on the network share computer in order to complete this setup. Note: This section may require assistance from a network administrator.

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2-1

Exporting to Network Share

Network share worksheet For a complete example of the entire setup, see Appendix A. Table 2-1: Network share worksheet

Share Computer Information: URL/IP Share Name Share Workgroup Share Path Share User Share Password Table 2-2: Field details URL/IP

(Required) The URL or the IP address of the device assigned by the network administrator for the computer with the network share. Enter:

xxx.xxx.xxx.xxx Where each xxx is a number between 0 and 255.

2-2

Share Name

(Required) The share name assigned by the network administrator on the network share computer.

Share Workgroup

(Optional) Workgroup or domain name assigned by the network administrator on the network share computer.

Share Path

(Optional) The path to the folder within the share on the network share computer.

Share Username

(Required) The Username of the user who has sufficient rights to send a test to the share on the network share computer.

Share Password

(Required) The password for the Share Username.

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Configuration

Configuration To configure communication to a network share: 1.

Press Setup,

Use the arrow keys (Next and Previous) to scroll to Printer and ECG destinations and press Select.

Select Add new destination.

Set Destination type to Network share.

Enter the Destination name. This is a text description of the share computer. Enter any text; Cardiac Science suggests entering the name of the system.

Enter the URL/IP for the computer you wish to send the ECG to. Your local system administrator can provide this information.

Enter the Workgroup. This is the Microsoft Windows workgroup / domain. This is the same domain used when you log onto Windows. See your system administrator for assistance.

Enter the Share name. This is the location where the ECG data will be stored. To store the ECG data to the root of the share, then leave this field blank. Use / (slash) to separate the sections of the path. A leading / is optional. Note: Some characters may be converted to underscores ( _ ) in network file share names.

Enter the Path. This is the full network path to the location of the share. If you wish to store the ECG data to the root of the share, then leave this field blank. Use / (slash) to separate the sections of the path. A leading / is optional.

10. Enter the User.

This is the Microsoft Windows user name. This is the same user name used when you log onto Windows. 11. Enter the Password.

This is the Microsoft Windows user password. This is the same password used when you log onto Windows. 12. Select the Type: •

To store all the ECGs to a single folder, select Flat.

•

To store ECGs in a separate folder for each patient, select Tree.

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2-3

Exporting to Network Share

13. Select the type of files to send, for each option select Enabled or Disabled: •

SCP

•

PDF

•

XML

14. Press Home. 15. Press ECG to take a test ECG. 16. Select the option to Quick send ECG.

Wait for the display to indicate that the record was sent successfully. If the send was not completed successfully, refer to Chapter 5, Network Troubleshooting, for possible resolutions.

2-4

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Web Services Communications Contents ◆

Web services worksheet

3-2

◆

Configure web services communication

3-3

Chapter 1, Network Connection Set-up is a prerequisite to this section. Ensure that the network connection type is configured before completing this section.

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3-1

Web Services Communications

Web services worksheet Table 3-1: Web services worksheet EMR System Information: URL/IP Web Services Provider ID

Registration Information: Provider ID Web User ID Web Password Table 3-2: Field details URL/IP

(Required) The URL/IP address of the EMR System. If the system is a secure server, the line begins with “https://”, otherwise start with “http://”. Add the IP address of the server followed by a slash (/). Add the path name followed by a slash (/). Add the server application name. For example: https://198.24.137.22/HeartCentrixAPI/USERWEBAPI.asmx

Web Services Provider ID

(Required) The Provider ID of the EMR system. Enter the name of the device (in lower case).

Registration Information: Web Provider ID

(Required if the field is defined on the EMR system) Web Provider ID of the EMR system. May not be the same as the Web Services Provider ID. Enter: ecgmgmt

Web User ID

(Required) Web User ID as defined on the EMR system. Enter: cardiac

Web Password

(Required) Password for the Web User ID. Enter: science

3-2

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Configure web services communication

Configure web services communication To configure web services, configure and register the ECG device. You can also download a custom header and setup orders.

Configure the ECG device To configure the ECG device: 1.

Press Setup.

Use the arrow keys (Next and Previous) to scroll to Printer and ECG destinations and press Select.

Select Add new destination.

Set Destination type to Pyramis/HeartCentrix.

Enter an Destination name. This is a text description of the EMR your system is configured to connect to. Enter any text; Cardiac Science suggests entering the name of the system.

Enter the Web Services URL/IP. a. If the server is a secure server, begin the line with: https://, otherwise start with http://. b. Add the IP address of the server followed by a slash (/). c. Add the path name followed by a slash (/). d. Add the server application name.

For example: https://198.24.137.22/HeartcentrixAPI/ USERWEBAPI.asmx 7.

For the Web Services Provider ID, enter the name of the device in lower case. See your EMR administrator for help with this.

For Institution number, enter 1. This number is transmitted to the EMR system with your ECG record. The Institution number is usually 1, unless your server services multiple institutions.

For Device Id enter 0000. This is a unique, user definable number identifying this specific ECG device. The Device Id is transmitted to the EMR system with your ECG record.

10. Continue the web services configuration with Register the ECG device on page 3-4.

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