care of sweden
Pressure Care Mattresses
CuroCell S.A.M PRO Static Antidecubitus Mattress User Manual Feb 2017
User Manual
24 Pages
Preview
Page 1
User Manual 2017-02-14
CuroCell S.A.M.® PRO
Static Antidecubitus Mattress Item number user manual: 95-001410-EN0000
Contents Important safety instructions
3
Introduction
4
Product description
5
Installation and start-up
8
Cleaning and reconditioning
10
Storage
11
Maintenance
12
Troubleshooting
13
Technical description
14
Spare parts
16
Options and accessories
18
Warranty
19
Other information
20
Your own notes
21
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IMPORTANT SAFETY INSTRUCTIONS Read all instructions prior to use
WARNING! To minimise the risk of fire, electric shock or bodily injury: 1. The product must only be used for its intended purpose as described in this manual. The product may not be combined, assembled or repaired with other parts (e.g. pump and mattress), accessories or spare parts other than those described in this manual or other documentation from Care of Sweden. 2. Do not use the pump in wet rooms where there is a risk of the pump coming into contact with water or another liquid. Never handle a pump that has come into contact with water/liquid. Pull the plug out of the electrical socket immediately and send the product to an authorised service technician for servicing. 3. DO NOT USE in the vicinity of or in contact with fire sources/hot surfaces, such as fire, burning cigarettes or hot lamps. Although the product has undergone fire testing, it could become damaged if it comes into contact with fire sources. 4. Position and use the product in a manner that prevents it from becoming trapped or damaged. NOTE: Be particularly aware of trapping damage the risk of crush injuries when using bed rails. 5. Never use the product if the pump power cord or plug is defective, the pump casing is damaged or it is not functioning properly. Contact an authorised service technician for examination and repair. 6. Regularly check product functionality through a “hand check” (see section 3.4). Also check that the comfort setting is correct as indicated in the table on the pump. 7. Continual monitoring is required when the product is used for individuals needing special supervision, such as children. 8. The mattress is protected by a hygiene cover; Please try to avoid the simultaneous use of multiple hygiene cover with this mattress. Because the risk of vapour permeability can be destroyed. 9. The hygiene cover does not allow liquid or air to penetrate, but is vapour permeable (vapour is wicked away). Make sure that the patient is positioned correctly to avoid the risk of suffocation. 10. Prevent damage to the hygiene cover from sharp objects. 11. If the cover is equipped with handles on the long sides, these handles are only to be used for lifting and moving the mattress itself. All other use will be at your own responsibility and is not covered by the product warranty. 12. The pump’s power cord should be positioned to minimise the risk of tripping; use a cable holder if possible. 13. There is a risk of suffocation if the power cord accidentally ends up around the user’s neck; if possible use a cable holder and make sure that the patient is lying correctly on the bed according to the instructions.
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1. Introduction CuroCell S.A.M.® PRO is a static air mattress that can be used in all kinds of caring environments and it is very functional and cost effective. Always read the user manual prior to use.
1.1 General information This system is a medical device with CE marking in accordance with MDD 93/42/EEC. According to statutory regulations made by the authorities regarding medical devices, the manufacturer is required to report all accidents or incidents involving their products. We would be very grateful for all information involving accidents or incidents relating to our products, by reporting them immediately to us, here at Care of Sweden. This system has been tested and approved according to the following standards: EN 60601-1, SS-EN ISO 12182, SS-EN ISO 14971, SS-EN ISO 10993, EN 597-1, EN 597-2 and EN 14126.
1.2 Intended use CuroCell S.A.M.® PRO can be used in all types of medical environments and is intended to assist in the prevention and treatment of pressure ulcers, up to category 3(1). The system can also be used as an aid in pain therapy. CuroCell S.A.M.® PRO is a static air mattress system designed for continuous use.
1.3 Variants The product is available as a mattress overlay (CuroCell S.A.M.® PRO, CuroCell S.A.M.® PRO CF10) to be placed on top of an existing mattress or as a combi mattress (CuroCell S.A.M.® PRO CF16), with an integrated foam core, that is placed directly on the bed base. The recommended user’s weight for this system is up to 250 kg. We recommend that position changes are made regularly. The time interval must be assessed by the responsible personnel, depending on user’s status, diagnostic and general condition. The mattress must always be cleaned between users.
NOTE:
• When used together with positioning pillows, read the pillow user manual carefully for correct positioning of the user. • If you are using this product with an evacuation sheet, it is the user’s responsibility to ensure that it is safe to use for evacuation. • Remember that the underlying mattress is important for the product’s functionality. • The mattress is unsuitable for X-ray examinations because of the risk of blurred images or artefacts that may lead to diagnostic errors. • Do not store or use the product in direct sunlight. The product may be damaged by the elevated temperature and UV light. (1) National Pressure Ulcer Advisory Panel, European Pressure Ulcer Advisory Panel and Pan Pacific Pressure Injury Alliance. Prevention and Treatment of Pressure Ulcers: Quick Reference Guide. Emily Haesler (Ed.). Cambridge Media: Osborne Park, Western Australia; 2014.
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1.4 Other information Action plan for pressure ulcers To achieve the best possible result for this product it is recommended that a well-planned and well-structured working environment be used. In our guideline "Action plan" you will find examples which can be applied and put into practice when using our products. The Mattress Guide This practical guide gives you as a care giver, help in choosing the correct mattress from the Care of Swedens range. CuroCell S.A.M® is a mattress in function group B. This information can be found on our website www.careofsweden.com or you can order a copy from our Customer services by sending your details to [email protected].
2. Product description 2.1 Pump – Front 1. Comfort setting knob. 2. Control panel. 3. Casing, front. 4. Tube connector. 5. Power cord connector. 6. Power switch.
Used to turn the pump on or off. A green light indicates when the pump is on.
7. Casing, back.
A. Hangers B. Fuses (2 x T1A/250 V). C. Label. D. Air filter.
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2.2 Pump functions – Control panel
Comfort setting knob – Comfort settings The comfort setting knob adjusts the air pressure in the mattress. When the knob is turned clockwise, the air supply and pressure in the mattress increase. When the knob is turned counter clockwise, the air supply and pressure in the mattress decrease. For sitting positions, we recommend that the pressure be raised by +25 kg. Check using a hand check (see section 3.4). Maximum pressure (Nursing mode) With this function, the entire mattress is inflated and provides fixed support. This function should be used when nursing the patient, shifting the patient’s position or moving the patient in or out of bed. This function automatically reverts to the previous setting after about 30 minutes. Information signal If the mattress pressure is too low an audio-visual alarm is triggered. Turning off the information signal Turn off the audio alarm by pressing the Audio off button. The audio alarm is reactivated after seven minutes if the pressure has not returned to normal. In the event of problems with notifications, see section 7 for troubleshooting. Normal pressure The light shows steady when the mattress is ready to be used. It flashes when air is being pumped into the mattress.
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2.3 Mattress 1. Cells/air bladder
2. Tubes
3. Tube holder
4. CPR (Rapid deflation)
2.4 Other parts Hygiene cover Inner cover Soft (accessory CuroCell S.A.M.® PRO) Transport and Storage Bag (accessory) Integrated foam core (only CuroCell S.A.M.® PRO CF16)
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3. Installation and start-up 3.1 Installation When unpacking, check that no parts are damaged. If any damage is found, contact Care of Sweden before using the product. 1. Place the mattress on top of an existing mattress. If possible, secure it by pulling the elastic straps on the bottom over the corners of the underlying mattress. Note: If the mattress has an integrated foam core (CuroCell S.A.M.® PRO CF16), place the mattress directly on the bed base. Secure the mattress to the moving parts of the bed base using the straps on the cover. 2. Hang the pump by the foot end of the bed or place it on a flat, sturdy surface. Place the power cord so there is no risk of stumbling over it, run it over with the bed wheels or getting it jammed when raising or lowering the bed. 3. Connect the air tubes coming from the mattress to the side of the pump. The pump and hoses are equipped with quick connectors; an audible “click” will be heard when these have been connected correctly. 4. Check to make sure that the power is set to “0” (off). Plug the power cord into an approved outlet (220 V).
NOTE:
• Make up the bed with sheets to increase user comfort. • Check that the CPR valve is closed. • Make sure that the mattress is the correct size for the bed.
3.2 Start-up and settings PLEASE NOTE: Always read the user manual prior to use. 1. Start the pump by pressing “1” (on), on the side of the pump. 2. The pump starts filling the mattress with air. The green light with the symbol will flash during the inflation phase; it takes about 15 minutes for the mattress to fill with air. 3. When the
symbol shows a steady green light, the mattress is ready to be used.
3.3 Comfort settings The air pressure in the mattress can be adjusted according to the user’s comfort preference. Always consult the prescriber or other authorised personnel for the appropriate setting. Appropriate air pressure is selected using the knob (0–250 kg). The numbered scale guides your selection. For sitting positions, we recommend that the pressure be raised by +25 kg. Check using the hand check (see section 3.4).
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NOTE:
• When the head end of the bed is raised, the pressure should be increased by 25 kg. • When only part of the mattress is under load, e.g. for amputee users, the pressure should be increased (by 1–2 steps). Then perform a hand check (see section 3.4). • The recommended user weight is up to 250 kg.
3.4 Hand check, checking the set pressure Hand check is used to ensure that the mattress is working properly. This should be done regularly, once per shift, after changing the position in the bed or changing the comfort setting. Open the cover. Place a flat hand under the air cells directly underneath the user’s pelvic region and make sure that the user does not lay directly on the underlying mattress. We recommend that there should be about a finger’s thickness to the underlying mattress. If the margin is too great or too small, you need to increase or decrease the comfort settings to the next highest or lowest step. Wait 10 minutes and perform a new hand check.
3.5 CPR In case of an emergency where CPR (cardiopulmonary resuscitation) is necessary: Quickly pull the CPR strap on the air tubes between the pump and the mattress. Detach the quick connectors on the side of the pump, for even faster deflation. NOTE: Make sure that the CPR connector is properly connected after use.
3.6 Low pressure If there is abnormally low air pressure, see section 7 for Troubleshooting.
3.7 Transport function Detach both the tubes from the pump and connect these together; this will put the mattress in “Transport mode”. We recommend that this function only be used for a short period of time.
Note:
If the air pressure remains low, search for damage on the mattress and the tubes. Repair when needed or contact the supplier.
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4. Cleaning and reconditioning It is important to follow the instructions below before the product is used for another user. Consult your hygiene manager or the supplier for help and instructions if you are unsure.
4.1 Cleaning PUMP
WARNING! Do not open the pump housing – risk of electric shock. Service and maintenance must be performed by authorised technicians. Do not get the pump wet or submerge it in any liquid. Wipe off the pump with a damp cloth and a mild cleaning solution for this purpose such as: alcohol with or without tensides, Isopropanol 70 %, oxidating solutions or chlorine max 1 %. If using a different agent, choose one that does not affect the plastic of the pump housing. MATTRESS COVER Covers can be wiped off with a mild cleaning solution for this purpose such as: alcohol with or without tensides, Isopropanol 70 %, oxidating solutions or chlorine max 1 %. Excrements and blood spots must be removed immediately with cold water. Carefully follow local instructions and usage instructions for the cleaner. Multi-layer covers should be divided before washing. The various parts should be washed with similar colours. Chlorine and phenol-based cleaners could have a negative impact on the PU surface and should be avoided. If chlorine is used, we recommend a mixture of max. 1%. INNER COVER SOFT (accessory) Clean the affected area with a mild cleaning solution for this purpose such as: alcohol with or without tensides, Isopropanol 70 %, oxidating solutions or chlorine max 1 %.
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4.2 Reconditioning PUMP See section 4.1 for instructions. MATTRESS 1. Disconnect the tubes from the pump and deflate the mattress. Also open the CPR valve. 2. Remove the cover. For more information on cleaning covers, see section 4.1. If the product is equipped with a foam core it should be removed and cleaned separately. 3. Move the mattress to a clean area that is suitable for cleaning. 4. Wipe off the cells, all tubes and the CPR valve with a mild cleaning solution for this purpose such as: alcohol with or without tensides, Isopropanol 70 %, oxidating solutions or chlorine max 1 %. 5. Wipe off and disinfect all the work surfaces with an alcohol based cleaning agent intended for this purpose. 6. Put the mattress together. If the tubes have for any reason come loose from the cells, these must be reattached according to the illustration in section 2.3. Close the CPR valve. FOAM CORE (CuroCell S.A.M.® PRO CF16) Clean the affected area with a mild cleaning solution for this purpose such as: alcohol with or without tensides, Isopropanol 70%, oxidating solutions or chlorine max 1 %. Gently squeeze out any water. NB: Do not wring or roll the cushion to extract water. Let the cushion dry in a warm, ventilated area (not in direct sunlight). The cushion must be completely dry before it is used again.
NOTE:
Check the hygiene cover each time the product is cleaned. If damaged, it must be replaced or repaired. Also check the pump, tube connectors and power cord during cleaning. Damaged parts must be replaced or repaired.
5. Storage It is advisable to store the mattress and pump in the product bag (accessory). Place the pump so that it is protected by the mattress. Handle the stored product with care. Do not place any heavy objects on top of it. The pump should be stored in a dry environment indoors and out of direct sunlight.
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6. Maintenance 1. Check the power cord and plug for damage and scratches. 2. Check the mattress cover to make sure it is undamaged and that covers and cells are correctly assembled. 3. Check that air is coming from the outlets on the side of the pump. 4. Check that no tubes or connectors are damaged or pinched. Contact the manufacturer or your local dealer for spare parts.
6.1 Air filter and fuse replacement Air filter (A): 1. Loosen the small protective plate on the rear of the pump using a screwdriver. 2. Remove the filter from the holder. 3. Insert the new filter in the holder, put the protective plate back in place and secure using the screws.
A
Fuses (B): 1. Use a screwdriver to remove the fuse holder. 2. Replace the old fuse with a new one marked T1A/250 V; note that there are two fuses. 3. Use a screwdriver to put the fuse holder back in place.
B
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7. Troubleshooting Problem The pump does not start
Solution Check that the power cord is connected to a socket. Check that all fuses are OK.
Pump is operating but the mattress is not inflating normally
Check that air is coming from the pump and that the power cord is connected correctly. If the pump is working but no air is coming out, the pump should be serviced. Check that the CPR valve is closed. Check that the mattress and the mattress connector are not damaged. Check that the tubes are intact. Check that the air filter is not blocked.
The user sinks
The comfort settings might be incorrectly set. Adjust the Pressure (is lying directly on the mattress) and wait a few minutes. Check again using the “hand check” (see section 3.4). Check that the CPR valve is closed.
Mattress not stationary
Check that the mattress is secured to the underlying mattress with the elastic straps or, if the mattress has an integrated foam core (CuroCell S.A.M.® PRO CF16), secured with the straps to the moving parts of the bed base.
Noisy pump, or vibrations can be felt
Check that the pump is correctly attached to the bed. Resonance may occur in parts of the bed. Remove the pump and listen to see whether there’s any difference. This can be fixed by placing the pump on a level, sturdy surface. Or by putting, for instance, a towel between the pump and the bed.
If your questions are not answered by the above information, please contact Care of Sweden or your local dealer for further assistance.
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8. Technical description 8.1 Technical specification PUMP
SPECIFICATION
Model Voltage Current Fuse type Dimensions (LxWxH) Weight Sound level Ambient environment Temperature
Classification
CuroCell S.A.M.® PRO 220–240 V, 50 Hz Max 10 W T1AL, 250 V 26 x 8 x 13 cm 1.5 kg <28 dB Operation: 5 °C ˜ 40 °C Storage: -25 °C ˜ 70 °C Shipping: -25 °C ˜ 70 °C Humidity Operation & Transport: 5 % ˜ 95 % non-condensing Storage: 10 % ˜ 80 % non-condensing Atmospheric pressure Operation: 700 hPa to 1060 hPa Storage & Transport 500 hPa to 1060 hPa Class II, Type BF, IP21
MATTRESS
SPECIFICATION
Model
CuroCell S.A.M.® PRO/CuroCell S.A.M.® PRO CF10/CuroCell S.A.M.® PRO CF16 80/85/90/105/120x200/210x10/16 cm 2.6 kg (85x200 cm) / 8.1 kg (85x200 cm)
Dimensions (WxLxH) Weight
NB: The manufacturer can at any time change the specifications for the product.
WARNING! Follow the operation and maintenance instructions carefully in order to prevent bodily injuries, as well as damages to the product or other equipment.
8.2 Labelling The mattress is labelled with product name production date, article number, size, care and wash instructions, EAN-bar code, as well as space for own labelling. The product also displays which side is up/down and head/foot.
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8.3 Symbol key XXXX-XX-XX Article number
Manufacturer
Year-Month-Day
Foot placement
Read the user manual
Group of function
CE-marked in acc. to MDD 93/42/EEC
Recycling
Do not dispose of with household waste; follow recycling instructions
Recommended user weight
Patient information – category
Placed directly on the bed base
Place on top of existing mattress
Can be rotated
Can be turned
Counteract shear force
Heel function (Described as “Heel function” text on the cover)
Do not machine wash
Machine wash at 70 °C
Machine wash at 95 °C
Tumble dry
Do not tumble dry
Drip dry
Do not iron
Do not dry clean
Wipe off
Class II equipment (Double-insulated)
Type BF
IP code (ingress protection rating)
Warning of electrical voltage
The mattress should be used with the user lying in the lengthwise direction
Chlorine
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9. Spare parts Cover Steel for CuroCell S.A.M. PRO Size Art. no. 80x200 cm SC201-080200-SE0000 80x210 cm SC201-080210-SE0000 80x220 cm SC201-080220-SE0000 85x200 cm SC201-085200-SE0000 85x210 cm SC201-085210-SE0000 85x220 cm SC201-085220-SE0000 90x200 cm SC201-090200-SE0000 90x210 cm SC201-090210-SE0000 90x220 cm SC201-090220-SE0000 100x200 cm SC201-100200-SE0000 100x210 cm SC201-100210-SE0000 100x220 cm SC201-100220-SE0000 105x200 cm SC201-105200-SE0000 105x210 cm SC201-105210-SE0000 105x220 cm SC201-105220-SE0000 120x200 cm SC201-120200-SE0000 120x210 cm SC201-120210-SE0000 120x220 cm SC201-120220-SE0000
Cover Steel for Cover Stone for CuroCell S.A.M. PRO CF10 CuroCell S.A.M. PRO CF10 Art. no. SC220-080200-SE0000 SC220-080210-SE0000 SC220-080220-SE0000 SC220-085200-SE0000 SC220-085210-SE0000 SC220-085220-SE0000 SC220-090200-SE0000 SC220-090210-SE0000 SC220-090220-SE0000 SC220-100200-SE0000 SC220-100210-SE0000 SC220-100220-SE0000 SC220-105200-SE0000 SC220-105210-SE0000 SC220-105220-SE0000 SC220-120200-SE0000 SC220-120210-SE0000 SC220-120220-SE0000
Art. no. SC221-080200-SE0000 SC221-080210-SE0000 SC221-080220-SE0000 SC221-085200-SE0000 SC221-085210-SE0000 SC221-085220-SE0000 SC221-090200-SE0000 SC221-090210-SE0000 SC221-090220-SE0000 SC221-100200-SE0000 SC221-100210-SE0000 SC221-100220-SE0000 SC221-105200-SE0000 SC221-105210-SE0000 SC221-105220-SE0000 SC221-120200-SE0000 SC221-120210-SE0000 SC221-120220-SE0000
Top part Olivia for Top part Stone for Bottom part CuroCell for CuroCell S.A.M. PRO CF16 CuroCell S.A.M. PRO CF16 CuroCell S.A.M. PRO CF16 Size Art. no. 80x200 cm ST101-080200-SE0000 80x210 cm ST101-080210-SE0000 80x220 cm ST101-080220-SE0000 85x200 cm ST101-085200-SE0000 85x210 cm ST101-085210-SE0000 85x220 cm ST101-085220-SE0000 90x200 cm ST101-090200-SE0000 90x210 cm ST101-090210-SE0000 90x220 cm ST101-090220-SE0000 100x200 cm ST101-100200-SE0000 100x210 cm ST101-100210-SE0000 100x220 cm ST101-100220-SE0000 105x200 cm ST101-105200-SE0000 105x210 cm ST101-105210-SE0000 105x220 cm ST101-105220-SE0000 120x200 cm ST101-120200-SE0000 120x210 cm ST101-120210-SE0000 120x220 cm ST101-120220-SE0000
Art. no. ST102-080200-SE0000 ST102-080210-SE0000 ST102-080220-SE0000 ST102-085200-SE0000 ST102-085210-SE0000 ST102-085220-SE0000 ST102-090200-SE0000 ST102-090210-SE0000 ST102-090220-SE0000 ST102-100200-SE0000 ST102-100210-SE0000 ST102-100220-SE0000 ST102-105200-SE0000 ST102-105210-SE0000 ST102-105220-SE0000 ST102-120200-SE0000 ST102-120210-SE0000 ST102-120220-SE0000
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Art. no. SB101-080200-SE0000 SB101-080210-SE0000 SB101-080220-SE0000 SB101-085200-SE0000 SB101-085210-SE0000 SB101-085220-SE0000 SB101-090200-SE0000 SB101-090210-SE0000 SB101-090220-SE0000 SB101-100200-SE0000 SB101-100210-SE0000 SB101-100220-SE0000 SB101-105200-SE0000 SB101-105210-SE0000 SB101-105220-SE0000 SB101-120200-SE0000 SB101-120210-SE0000 SB101-120220-SE0000
Air cells incl. tubes with CPR and quick connector Art. no. CC-250900 CC-250901 CC-250902 CC-250903 CC-250904 CC-250905 CC-250906 CC-250907 CC-250908
Size 80x200 cm 80x210 cm 80x220 cm 85x200 cm 85x210 cm 85x220 cm 90x200 cm 90x210 cm 90x220 cm
Art. no. CC-250909 CC-250910 CC-250911 CC-250912 CC-250913 CC-250914 CC-250915 CC-250916 CC-250917
Size 100x200 cm 100x210 cm 100x220 cm 105x200 cm 105x210 cm 105x220 cm 120x200 cm 120x210 cm 120x220 cm
Art. no. Description SP101-SE0000 Mattress pump CuroCell S.A.M. CC-908060 CC-908061 CC-908062
Tube set CuroCell S.A.M. PRO, 200 cm Tube set CuroCell S.A.M. PRO, 210 cm Tube set CuroCell S.A.M. PRO, 220 cm
If other spare parts are needed, please contact Care of Sweden or your local dealer for further assistance.
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10. Options and accessories 10.1 Options Inner cover Soft Enhances the comfort further, can also be used for very sensitive users. This is included for CuroCell S.A.M.® CF10 and CuroCell S.A.M.® CF16. Place the air cells inside the cover with the soft foam side up. Sturdy transport bag Transportation and storage bag. Mattress cover With welded seams.
10.2 Accessories Inner cover CuroCell S.A.M. PRO CF10
Inner cover CuroCell S.A.M. PRO CF16
Size 80x200 cm 80x210 cm 80x220 cm 85x200 cm 85x210 cm 85x220 cm 90x200 cm 90x210 cm 90x220 cm 100x200 cm 100x210 cm 100x220 cm 105x200 cm 105x210 cm 105x220 cm 120x200 cm 120x210 cm 120x220 cm
Art. no. SI101-080200-SE0000 SI101-080210-SE0000 SI101-080220-SE0000 SI101-085200-SE0000 SI101-085210-SE0000 SI101-085220-SE0000 SI101-090200-SE0000 SI101-090210-SE0000 SI101-090220-SE0000 SI101-100200-SE0000 SI101-100210-SE0000 SI101-100220-SE0000 SI101-105200-SE0000 SI101-105210-SE0000 SI101-105220-SE0000 SI101-120200-SE0000 SI101-120210-SE0000 SI101-120220-SE0000
Art. no. SI120-080200-SE0000 SI120-080210-SE0000 SI120-080220-SE0000 SI120-085200-SE0000 SI120-085210-SE0000 SI120-085220-SE0000 SI120-090200-SE0000 SI120-090210-SE0000 SI120-090220-SE0000 SI120-100200-SE0000 SI120-100210-SE0000 SI120-100220-SE0000 SI120-105200-SE0000 SI120-105210-SE0000 SI120-105220-SE0000 SI120-120200-SE0000 SI120-120210-SE0000 SI120-120220-SE0000
Art. no. CC-9091 CC-9093 58-900909
Description Transportation and storage bag for CuroCell S.A.M.® PRO Transportation and storage bag for CuroCell S.A.M.® PRO CF10 Transportation and storage bag for CuroCell S.A.M.® PRO CF16
10.3 Other accessories To ensure the best level of comfort, we recommend the use of accessories from Care of Sweden since our products are designed to work well together. If you require any accessories, or for more information about our products, please contact Care of Sweden or visit our website – www.careofsweden.com.
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11. Warranty 11.1 Scope This CuroCell® system is covered by a 2-year warranty for manufacturing defects. The warranty does not apply to normal wear and tear or damage due to negligence or improper handling/care.
11.2 Service and maintenance This CuroCell® mattress is a medical device, in accordance with MDD 93/42/EEC, that is used as an aid in preventing and treating pressure ulcers. For this reason, we recommend that the product be regularly serviced and inspected to maintain functionality and performance. Like other technical devices, a pump that is properly cared for works better and lasts longer. During the expected lifespan of the product, some parts of the pump will experience wear and will require servicing by a certified service technician in order to retain good functionality and performance. The scope of the servicing and the servicing intervals will depend on how often and to what degree the product is used. Service and maintenance must always be performed by Care of Sweden or one of its authorised technician. Only use spare parts that have been approved by Care of Sweden. Use of non-approved spare parts invalidates the warranty. Faults and defects regarded as warranty faults are rectified free of charge. A warranty claim must be submitted to Care of Sweden before the product is returned.
11.3 Life span The expected life span of the mattress is 5 years.
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12. Other information 12.1 Disassembly and recycling Except for certain parts of the pumps, energy recovery is possible for almost all material in CuroCell® products through incineration in waste incineration facilities. Pump: A used CuroCell® pump must not be disassembled. Instead it should be taken to a recycling centre. The product is sorted as “electronic waste”. Mattress: A used CuroCell® mattress should be taken to a recycling centre. The product is sorted as “combustible waste”. For more information, please contact Care of Sweden or your local dealer.
12.2 Returns and warranty claims Contact Care of Sweden before returning the product. The return postage will be paid by Care of Sweden if the fault is covered by the product warranty, otherwise by the customer.
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