Venue 50 Basic Service Manual Rev 7 May 2013

Product Information This Manual covers the software version of R4.x.x for Venue 50 ultrasound system.

GE P.O. Box 414, Milwaukee, Wisconsin 53201 U.S.A. (Asia, Pacific, Latin America, North America) GE Ultraschall Deutschland GmbH & Co. KG Beethovenstrasse 239 Postfach 11 05 60 D-42655 Solingen GERMANY TEL: 49 212.28.02.208; FAX: 49 212.28.02.431

Revision history Revision History

Revision

Date (YYYY/MM/DD)

Reason for change

Rev. 1

2013/02/25

Initial Release.

Rev. 2

2013/10/09

Add FRU replacement procedures and update repair parts list.

Rev. 3

2013/11/26

Update FRU replacement procedures and repair parts list.

Rev. 4

2014/04/11

Update remote service function.

Rev. 5

2014/05/28

Update the spare part list.

Rev. 6

2014/07/04

Add Power Module Information.

Rev. 7

2015/05/13

Update the spare part list.

List of Effected Pages (LOEP) Pages

Revision

Pages

Revision

Front

Rev. 7

Chapter 6

Rev. 7

Front matter

Rev. 7

Chapter 7

Rev. 7

TOC

Rev. 7

Chapter 8

Rev. 7

Chapter 1

Rev. 7

Chapter 9

Rev. 7

Chapter 2

Rev. 7

Chapter 10

Rev. 7

Chapter 3

Rev. 7

Index

Rev. 7

Chapter 4

Rev. 7

Rear Cover

Rev. 7

Chapter 5

Rev. 7

Please verify that you are using the latest revision of this document. Information pertaining to this document is maintained on MyWorkshop/ePDM (GE electronic Product Data Management). If you need to know the latest revision, contact your distributor, local GE Sales Representative or in the USA call the GE Ultrasound Clinical Answer Center at 1 800 682 5327 or 1 262 524 5698.

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Important Precautions

Translation policy

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Damage in Transportation All packages should be closely examined at time of delivery. If damage is apparent, write “Damage In Shipment” on ALL copies of the freight or express bill BEFORE delivery is accepted or “signed for” by a GE representative or hospital receiving agent. Whether noted or concealed, damage MUST be reported to the carrier immediately upon discovery, or in any event, within 14 days after receipt, and the contents and containers held for inspection by the carrier. A transportation company will not pay a claim for damage if an inspection is not requested within this 14 day period.

Certified Electrical Contractor Statement - For USA Only All electrical Installations that are preliminary to positioning of the equipment at the site prepared for the equipment shall be performed by licensed electrical contractors. Other connections between pieces of electrical equipment, calibrations and testing shall be performed by qualified GE personnel. In performing all electrical work on these products, GE will use its own specially trained field engineers. All of GE’s electrical work on these products will comply with the requirements of the applicable electrical codes. The purchaser of GE equipment shall only utilize qualified personnel (i.e., GE’s field engineers, personnel of third-party service companies with equivalent training, or licensed electricians) to perform electrical servicing on the equipment.

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Omission and Errors If there are any omissions, errors or suggestions for improving this documentation, contact the GE Global Documentation Group with specific information listing the system type, manual title, part number, revision number, page number and suggestion details. Mail the information to:

GE Medical Systems (China) Co., Ltd. No. 19 Changjiang Road Wuxi National Hi-Tech Dev. Zone Jiangsu P.R.China 214028 GE employees should use TrackWise to report service documentation issues. These issues will then be in the internal problem reporting tool and communicated to the writer.

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Service Safety Considerations DANGER

WARNING

DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH, ARE PRESENT IN THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND ADJUSTING. Use all Personal Protection Equipment (PPE) such as gloves, safety shoes, safety glasses, and kneeling pad, to reduce the risk of injury. For a complete review of all safety requirements, refer to Chapter 1 in the Service Manual.

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Legal Notes The contents of this publication may not be copied or duplicated in any form, in whole or in part, without prior written permission of GE. GE may revise this publication from time to time without written notice.

Trademarks All products and their name brands are trademarks of their respective holders.

Copyrights All Material Copyright © 2013-2014 by General Electric Company Inc. All Rights Reserved.

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Table of Contents

Translation policy - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - i-2 Damage in Transportation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - i-11 Certified Electrical Contractor Statement - For USA Only - - - - - - - - - - - i-11 Omission and Errors - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - i-12 Service Safety Considerations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - i-13 Legal Notes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - i-14 Trademarks - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - i-14 Copyrights - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - i-14

Table of Contents Chapter 1 - Introduction Overview Contents in This Chapter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-2

Manual Overview Contents in This Manual - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-3 Typical Users of the Proprietary Service Manual - - - - - - - - - - - - - - - - - 1-4 Venue 50 models covered by this manual - - - - - - - - - - - - - - - - - - - - - - 1-5

Important Conventions Conventions used in book - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-6 Standard hazard icons - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-8

Product Icons Label Icon Description- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-10 Labels Locations- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-14

Safety Considerations Contents in this section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-15 Introduction - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-15 Human Safety - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-16 Mechanical safety - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-18 Electrical safety - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-20 Battery Safety- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-21

Dangerous Procedure Warnings Lockout/Tagout (LOTO) Requirements Returning Probes and Repair Parts EMC, EMI and ESD What is EMC? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-26 Compliance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-26 Electrostatic discharge (ESD) prevention - - - - - - - - - - - - - - - - - - - - - 1-27

Customer Assistance Contact Information- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-28 Phone Numbers for Customer Assistance - - - - - - - - - - - - - - - - - - - - - 1-29

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System Manufacturer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1-29

Chapter 2 - Site Preparations Overview Contents in This Chapter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-2

General Requirements Contents in This Section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-3 Ultrasound system environmental requirements- - - - - - - - - - - - - - - - - - 2-3 Electrical requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-6 EMI limitations - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-8 Probes environmental requirements - - - - - - - - - - - - - - - - - - - - - - - - - 2-10

Facility needs Contents in This Section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-11 Purchaser responsibilities - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-12 Required facility needs - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-13 Desirable features- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-13 Recommended and Alternate Ultrasound Room Layout - - - - - - - - - - - 2-14 Networking setup requirements - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2-16

Environmental Dangers Patient Environment IEC60601-1 and ANSI AAMI ES60601-1 - - - - - - 2-19

Chapter 3 - System Setup Overview Contents in this chapter- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-2

Setup reminders Average setup time - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-3 Setup warnings- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-3

Receiving and unpacking the equipment Contents in this section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-6 Receiving the Venue 50 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-7 Unpacking the Equipment - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-8 Moving into Position - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-21 Packing the Equipment - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-21

Preparing for Setup Verify customer order - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-22 Physical inspection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-22 EMI protection - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-22

Completing the setup Purpose of this section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-23 Contents in this section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-23 Mounting the System to Docking Station/Cart - - - - - - - - - - - - - - - - - - 3-24 Connecting probes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-25 Power On / Boot Up - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-28 Power shut down - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-28

System Configuration System specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-29 Electrical specifications - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-30 Approved peripherals - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-31 Connecting Cables- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-32

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Peripheral/Accessories Connector Panel - - - - - - - - - - - - - - - - - - - - - 3-33 Available probes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-54 Software Options configuration - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-55 Software version check-out - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-55

Paperwork after setup User’s Manual(s) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-56 Product Locator Installation Card - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-56

Chapter 4 - General Procedures and Functional Checks Overview Contents in this chapter- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-2 Equipment required- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-2

General procedures Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-3 Power ON/Boot Up - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-4 Power shut down - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-7 Adjusting the Display Monitor- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-7

Functional checks Overview - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-8 Touch Panel- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-9 Monitor Display- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-10 Performance Tests - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-11 Software Configuration Checks - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-24 Peripheral Checks - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-25

Chapter 5 - Components and Functions (Theory) Overview Contents in this chapter- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 5-2

Block Diagram and Theory Block Diagram of Venue 50 and Docking Station/Cart - - - - - - - - - - - - - 5-3

Chapter 6 - Service Adjustments Overview Contents in this chapter- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-2

Monitor Adjustments Adjust Brightness - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-3 Adjust Volume - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 6-3 Adjust Monitor on Docking Station/Cart- - - - - - - - - - - - - - - - - - - - - - - - 6-4

Chapter 7 - Troubleshooting Overview Contents in this chapter- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-2

Troubleshooting Console Troubleshooting Trees - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-3 Peripheral Troubleshooting Trees- - - - - - - - - - - - - - - - - - - - - - - - - - - 7-16 Battery Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-19

Remote Service Gateway Installation - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-20 Gateway Running - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-25 Remote Software Download/Reload - - - - - - - - - - - - - - - - - - - - - - - - - 7-29 Remote Diagnostics - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-36

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Remote Log - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-37

Chapter 8 - Replacement Procedures Overview Contents in this chapter- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-2

Warnings and important information Warnings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-3 Returning/shipping probes and repair parts - - - - - - - - - - - - - - - - - - - - - 8-5

Disassembly/Re-assembly Warning and Caution - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-6 Tools needed for servicing Venue 50 - - - - - - - - - - - - - - - - - - - - - - - - - 8-7 Docking Station Desk Support Assy - - - - - - - - - - - - - - - - - - - - - - - - - - 8-8 Docking Cart Plastic Shelf - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-9 Docking Cart Printer Shelf - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-10

Loading Base Image Software Purpose of this section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-13 Data Management - moving all images - - - - - - - - - - - - - - - - - - - - - - - 8-13 Recording important settings and parameters - - - - - - - - - - - - - - - - - - 8-14 Loading the System Software - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 8-15

Used Media and Used Parts Disposal

Chapter 9 - Renewal Parts Overview Contents in this chapter - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-2

List of Abbreviations Renewal Parts Lists Power Cables- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-5 Top Assy - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-7 Middle Cover Assy - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-8 Bottom Assy- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-9 Docking Station Assy - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-11 Docking Cart Assy - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-13 Accessories and Kits- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-17 Probe - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-18 Manuals- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 9-19

Chapter 10 - Care and Maintenance Overview Periodic maintenance inspections - - - - - - - - - - - - - - - - - - - - - - - - - - 10-2 Contents in this chapter- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-2

Warnings Why do maintenance Keeping records - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-4 Quality assurance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-4

Maintenance task schedule How often should maintenance tasks be performed? - - - - - - - - - - - - - 10-5

Tools required Standard GE tool kit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-7 GE-2 tool kit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10-9 Special tools, supplies and equipment used for maintenance - - - - - - 10-10

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