savina_error_messgae_codes_list_sw_2-0.pdf
Page 1
Error List
General
Error List
General
Reading out and transmitting the error list using the service laptop
The development and design department needs the requested data
(refer to TSB no. 8) for product monitoring and improvement purposes.
The sender will not receive any reply to his/her e-mail.
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R5664900_Error_List_L1.fm 13.01.03
If you need support with the troubleshooting, you can also contact the
service product responsible.
1.
Connect the Savina to the laptop (”RS232 extension”, and ”RS232 adapter, crossed”).
2.
Switch on the Savina and, at the same time, press and hold the backlighting dim-up/dimdown key and the "Config" key until the audible signal sounds and the service mode is
activated.
3.
Press the control knob to activated test ”0”.
4.
Switch on the laptop.
Dräger Medical AG & Co. KGaA
Error List Savina Version 4.0
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Error List
General
5.
Start the ”Hyperterminal” program via Start/Programs/Accessories (Windows NT) or
Start/Programs/Accessories/Communication (Windows 2000).
6.
In the ”New connection” window enter the following in the ”Name” field: Savina.Errorlogbook,
then confirm with OK.
7.
In the window ”Connect to” set COM1 in the ”Connect using” field and confirm with OK.
8.
Select the following settings in the ”Properties of COM1” window:
Bits per second:
Data bits:
Parity:
Stop bits:
Protocol (flow control)
19200
8
none
1
Hardware
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R5664900_Error_List_L1.fm 13.01.03
and confirm with OK.
9.
Use the control knob on the Savina to select the ”Send Logbook” field and confirm by
pressing the control knob.
10.
The logbook of the Savina appears on the laptop’s ”Savina.Errorlogbook hyperterminal”.
Dräger Medical AG & Co. KGaA
Error List Savina Version 4.0
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Error List
11.
Select the entire logbook and copy it to the clipboard using the ”Edit/select all” and
”Edit/copy” functions.
12.
Open the Excel file ”Logbook.Savina.xls”.
13.
Place the cursor in the ”Logbook” field (cursor position).
14.
Use the ”Ctrl” and ”V” keys to copy the logbook from the clipboard to the Excel file.
15.
Complete the following fields:
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Country
R5664900_Error_List_L1.fm 13.01.03
General
Customer
Serial no.
Software version
Operating hours
Repair successful (Y/N)
Exchanged part no.
16.
Send the Excel file to ”Logbook.Savina@draeger.com”.
17.
To delete the error logbook of the Savina select the ”Delete Logbook” field with the control
knob and press to confirm.
Dräger Medical AG & Co. KGaA
Error List Savina Version 4.0
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Error List
General
Reading out the error list manually
If the error list cannot be read out to the laptop, please transfer the error
list to the fax form (manual feedback form), enclosure 3 to the TSB no. 8,
and to fax it to Lübeck.
The sender will not receive any reply to his/her e-mail.
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R5664900_Error_List_L1.fm 13.01.03
If you need support with the troubleshooting, you can also contact the
service product responsible.
1.
Switch on the Savina and, at the same time, press and hold the backlighting dim-up/dimdown key and the "Config" key until the service mode is activated.
2.
To activate test ”0” = press control knob.
3.
The error list appears on the display of the Savina (Note: the error list may comprise several
pages!).
4.
Use the control knob to place the frame over the error list and confirm.
5.
Then use the control knob to scroll through the error list, and copy all errors to the ”Manual
feedback form” fax form (enclosure 3 to TSB no. 8). If the one page of the fax form is not
sufficient, please copy the form as many times as you need and number the copies
continuously (e.g. page 1, 2, 3...).
Dräger Medical AG & Co. KGaA
Error List Savina Version 4.0
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Error List
6.
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Country
General
Complete the following fields:
Customer
Serial no.
Software version
Operating hours
Repair successful (Y/N)
Exchanged part no.
7.
Delete the error list before handing the Savina over to the customer. To do so, select the field
”Delete Logbook” using the control knob and press to confirm.
8.
Send the fax page(s) to the following fax number ++49 (0) 451 882 4179.
Dräger Medical AG & Co. KGaA
Error List Savina Version 4.0
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Error List
General
Structure of error list
The error code is divided into a 2-digit decimal number and a 4-digit decimal number. The 2-digit
decimal number indicates which component/assembly is affected. The 4-digit decimal number is a
more detailed specification for the software as to the malfunction suffered by the
component/assembly concerned.
Example:
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R5664900_Error_List_L1.fm 13.01.03
Error code
42.0000
Description of malfunction
Rotation speed too low.
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Error List Savina Version 4.0
Possible remedy
1.
Check blow according to PMS
procedure, step 4.2.4.
2.
Check fuse on Motor Control PCB
and replace, if necessary.
3.
Replace Motor control PCB.
4.
Replace blower.
5.
Replace Control PCB.
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Error List
General
The "42" indicates that the error relates to the blower. The "0000" indicates that the rotation speed
is too low. The "malfunction description" is not always described in plain text, since it in some
cases involves names of software routines. "Possible remedy" shows the possible defective
assembly or a reference to other remedies.
The enumeration starts with the most probable error. If the measure described under 1. is
successful, hand the device over to the customer.
If the measure described under 1. is not successful, continue with 2. If measure 2. is successful,
hand the device over the customer. If not, continue with item 3.
The following abbreviations are used:
− MP = master processor,
− FP = front processor,
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− Software = software,
− SiSoftware = safety software,
− Real-Time-Clock = real-time clock,
− DS = DrägerService.
Dräger Medical AG & Co. KGaA
Error List Savina Version 4.0
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Error List
Software master processor (MP) error group 00
Software master processor (MP) error group 00
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R5664900_Error_List_L1.fm 13.01.03
Error code
00.0001
00.0002
00.0010
00.0011
00.0012
00.0100
00.0200
00.0300
00.0400
Description of malfunction
Device reset triggered: Software error.
Possible remedy
1.
Switch the unit off and on again. If
the error does not reoccur, the
The error message may be caused by the
device can be restored to normal
software, hardware (Control PCB) or by
use.
strong electromagnetic interference (e.g.
from cell/mobile phones).
If the error occurs several times
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Dräger Medical AG & Co. KGaA
Error List Savina Version 4.0
2.
Replace Control PCB.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
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R5664900_Error_List_L1.fm 13.01.03
Error List
Error code
00.0401
00.0402
00.0500
00.0501
00.0600
00.0601
00.0602
00.0603
00.0700
00.0701
00.0800
00.0801
00.0802
00.0900
00.1000
00.1100
00.1101
00.1200
Software master processor (MP) error group 00
Description of malfunction
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Dräger Medical AG & Co. KGaA
Error List Savina Version 4.0
Possible remedy
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
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R5664900_Error_List_L1.fm 13.01.03
Error List
Error code
00.1300
00.1301
00.1302
00.1303
00.1400
00.1401
00.1500
00.1600
00.1610
00.1700
00.1800
00.1900
00.1910
00.2000
00.2010
00.2020
00.2100
00.2110
Software master processor (MP) error group 00
Description of malfunction
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Dräger Medical AG & Co. KGaA
Error List Savina Version 4.0
Possible remedy
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
See error code 00.0001.
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Error List
Master processor (MP) read-only memory error group 01
Master processor (MP) read-only memory error group 01
Error code
01.0000
01.0100
01.0101
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R5664900_Error_List_L1.fm 13.01.03
01.0200
Description of malfunction
ROM test: Checksum procedure test
not OK.
ROM test: Error found during
checksum start test.
ROM test: Error found during current
checksum test.
Data retention: Read error.
Possible remedy
1.
Carry out software download using
current software.
2.
1.
Replace Control PCB.
Carry out software download using
current software.
2.
1.
Replace Control PCB.
Carry out software download using
current software.
2.
1.
Replace Control PCB.
Switch the unit off and on again. If
the error does not reoccur, the device
can be restored to normal use.
If the error occurs several times
01.0201
Data retention: Write error.
Dräger Medical AG & Co. KGaA
Error List Savina Version 4.0
2.
Replace Control PCB.
See error code 01.0200.
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Error List
Error code
01.0210
01.0211
01.0300
01.0301
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R5664900_Error_List_L1.fm 13.01.03
01.0302
Master processor (MP) read-only memory error group 01
Description of malfunction
Data retention: EEPROM read access
error
Data retention: EEPROM write access
error
Data retention (EEPROM), checksum
error: Data structure EEPROM (Magic).
Data retention (EEPROM), checksum
error: Bypass valve.
Data retention (EEPROM), checksum
error: Expiratory valve.
Dräger Medical AG & Co. KGaA
Error List Savina Version 4.0
Possible remedy
See error code 01.0200.
See error code 01.0200.
1.
All data need to be re-entered in the
EEPROM (MP) (see error codes
01.0301 to 01.0314) if the error could
not be removed.
2.
1.
Replace Control PCB.
Resetting of calibration class for
bypass valve in Service Mode, ”Test
15”.
2.
1.
Replace Control PCB.
Resetting of calibration class for
expiratory valve in DrägerService
Mode, ”Test 15”, required if error
could not be removed.
2.
Replace Control PCB.
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Error List
Error code
01.0303
Master processor (MP) read-only memory error group 01
Description of malfunction
Possible remedy
Data retention (EEPROM), checksum 1.
Switch the unit off and on again. If
error: Blower start speed (not used for
the error does not reoccur, the device
the time being).
can be restored to normal use.
If the error occurs several times
01.0304
01.0305
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R5664900_Error_List_L1.fm 13.01.03
01.0306
2.
Replace Control PCB.
See error code 01.0303.
Data retention (EEPROM), checksum
error: Fan start speed (not used for the
time being).
Data retention (EEPROM), checksum See error code 01.0303.
error: Correction for leak in blower (not
used for the time being).
Data retention (EEPROM), checksum See error code 01.0303.
error: Spirolog sensor (not used for the
time being).
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Error List Savina Version 4.0
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Error List
Error code
01.0307
Master processor (MP) read-only memory error group 01
Description of malfunction
Data retention (EEPROM), checksum
error: Offset of O2 sensor 1.
Possible remedy
1.
Select DrägerService mode ”Test
22”.
− Remove O2 sensors.
− Calibrate O2 sensors (offset calibration
of O2 amplifier).
− Reinstall O2 sensors.
− Switch unit off and on.
− Connect device to O2 supply.
− Carry out a manual O2 calibration from
the ”Config” menu.
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2.
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Error List Savina Version 4.0
Replace Control PCB.
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Error List
Error code
01.0308
Master processor (MP) read-only memory error group 01
Description of malfunction
Data retention (EEPROM), checksum
error: Calibration of O2 sensor 1.
Possible remedy
1.
Select DrägerService mode ”Test
22”.
− Remove O2 sensors.
− Calibrate O2 sensors (offset calibration
of O2 amplifier).
− Reinstall O2 sensors.
− Switch unit off and on.
− Connect device to O2 supply.
− Carry out a manual O2 calibration from
the ”Config” menu.
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2.
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Error List Savina Version 4.0
Replace Control PCB.
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Error List
Error code
01.0309
Master processor (MP) read-only memory error group 01
Description of malfunction
Data retention (EEPROM), checksum
error: Offset of O2 sensor 2.
Possible remedy
1.
Select DrägerService mode ”Test
22”.
− Remove O2 sensors.
− Calibrate O2 sensors (offset calibration
of O2 amplifier).
− Reinstall O2 sensors.
− Switch unit off and on.
− Connect device to O2 supply.
− Carry out a manual O2 calibration from
the ”Config” menu.
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2.
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Error List Savina Version 4.0
Replace Control PCB.
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Error List
Error code
01.0310
Master processor (MP) read-only memory error group 01
Description of malfunction
Data retention (EEPROM), checksum
error: Calibration of O2 sensor 2.
Possible remedy
1.
Select DrägerService mode ”Test
22”.
− Remove O2 sensors.
− Calibrate O2 sensors (offset calibration
of O2 amplifier).
− Reinstall O2 sensors.
− Switch unit off and on.
− Connect device to O2 supply.
− Carry out a manual O2 calibration from
the ”Config” menu.
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2.
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Error List Savina Version 4.0
Replace Control PCB.
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Error List
Error code
01.0311
Master processor (MP) read-only memory error group 01
Description of malfunction
Possible remedy
Data retention (EEPROM), checksum 1.
Disconnect O2 gas supply.
error: Calibration of O2 supply pressure
− Unscrew O2 supply from device.
sensor S5, ambient pressure sensors
S6 and S7.
− Start DrägerService mode ”Test 27”.
Check pressure sensor as described in
the PMS procedure, test step
”Reference pressure measurement of
the three absolute pressure sensors”.
Calibrate pressure sensors, if
necessary.
− Measure current atmospheric pressure
using a barometer.
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R5664900_Error_List_L1.fm 13.01.03
− Enter measured atmospheric pressure
in device under ”Set ambient pressure”.
2.
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Error List Savina Version 4.0
Replace Control PCB.
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Error List
Error code
01.0312
Master processor (MP) read-only memory error group 01
Description of malfunction
Possible remedy
Data retention (EEPROM), checksum 1.
Switch the unit off and on again. If
error: Pneumatics variant (not used for
the error does not reoccur, the device
the time being).
can be restored to normal use.
If the error occurs several times
01.0313
01.0314
01.1000
01.1010
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R5664900_Error_List_L1.fm 13.01.03
01.1020
Data retention (EEPROM), checksum
error (not used for the time being).
Data retention (EEPROM), checksum
error (not used for the time being).
Faulty values from data retention: Fan.
Faulty values from data retention:
Blower.
Faulty values from data retention:
Bypass valve calibration class.
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Error List Savina Version 4.0
2.
Replace Control PCB.
See error code 01.0312.
See error code 01.0312.
See error code 01.0312.
See error code 01.0312.
1.
Resetting of calibration class for
bypass valve in Service Mode, ”Test
15”.
2.
Replace Control PCB.
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Error List
Error code
01.1030
01.1040
Master processor (MP) read-only memory error group 01
Description of malfunction
Faulty values from data retention:
Expiratory valve calibration class.
Faulty values from data retention:
Offset of O2 sensor 1.
Possible remedy
1.
Resetting of calibration class for
expiratory valve in Service Mode,
”Test 15”.
2.
1.
Replace Control PCB.
Select DrägerService mode ”Test
22”.
− Remove O2 sensors.
− Calibrate O2 sensors (offset calibration
of O2 amplifier), see error code.
− Reinstall O2 sensors.
− Switch unit off and on.
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R5664900_Error_List_L1.fm 13.01.03
− Connect device to O2 supply.
− Carry out a manual O2 calibration from
the ”Config” menu.
01.1041
Faulty values from data retention:
Calibration of O2 sensor 1.
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Error List Savina Version 4.0
2.
Replace Control PCB.
See error code 01.1040.
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Error List
Error code
01.1050
01.1051
01.2000
01.2001
Master processor (MP) read-only memory error group 01
Description of malfunction
Faulty values from data retention:
Offset of O2 sensor 2.
Faulty values from data retention:
Calibration of O2 sensor 2.
Data structure in EEPROM older than
newly installed software.
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See error code 01.1040.
1.
Data structure in EEPROM newer than 1.
installed software.
Note: The latest software version
should be installed!
R5664900_Error_List_L1.fm 13.01.03
Possible remedy
See error code 01.1040.
Dräger Medical AG & Co. KGaA
Error List Savina Version 4.0
A later software version has been
downloaded. This error message
disappears after switching the device
off and on again.
An earlier software version has been
downloaded. This error message
disappears after switching the device
off and on again.
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Error List
Master processor (MP) RAM error group 02
Master processor (MP) RAM error group 02
Error code
02.0000
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R5664900_Error_List_L1.fm 13.01.03
02.0100
Description of malfunction
Possible remedy
Memory test: Error in the internal RAM. 1.
Switch the unit off and on again. If
the error does not reoccur, the device
The error message may be caused by
can be restored to normal use.
the software, hardware (Control PCB)
If the error occurs several times
or by strong electromagnetic
interference (e.g. from cell/mobile
2.
Replace Control PCB.
phones).
Memory test: Error in the external
See error code 02.0000
RAM.
The error message may be caused by
the software, hardware (Control PCB)
or by strong electromagnetic
interference (e.g. from cell/mobile
phones).
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Error List Savina Version 4.0
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Error List
Internal AD converter software (MP) error group 03
Internal AD converter software (MP) error group 03
Error code
03.0000
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R5664900_Error_List_L1.fm 13.01.03
03.0001
03.0002
03.0003
03.0004
03.0005
Description of malfunction
Device reset triggered: Software error.
Possible remedy
1.
Switch the unit off and on again. If
the error does not reoccur, the
The error message may be caused by
device can be restored to normal
the software, hardware (Control PCB) or
use.
by strong electromagnetic interference
(e.g. from cell/mobile phones).
If the error occurs several times
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Dräger Medical AG & Co. KGaA
Error List Savina Version 4.0
2.
Replace Control PCB.
See error code 03.0000.
See error code 03.0000.
See error code 03.0000.
See error code 03.0000.
See error code 03.0000.
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Error List
Internal communication software (MP) error group 04
Internal communication software (MP) error group 04
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R5664900_Error_List_L1.fm 13.01.03
Error code
04.0000
04.0100
04.0101
04.0102
04.0103
04.0104
04.0105
04.0106
04.0107
04.0200
04.0201
Description of malfunction
Device reset triggered: Software error.
Possible remedy
1.
Switch the unit off and on again. If
the error does not reoccur, the
The error message may be caused by the
device can be restored to normal
software, hardware (Control PCB) or by
use.
strong electromagnetic interference (e.g.
from cell/mobile phones).
If the error occurs several times
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error.
Device reset triggered: Software error
Device reset triggered: Software error
Device reset triggered: Software error
Device reset triggered: Software error
Device reset triggered: Software error
Dräger Medical AG & Co. KGaA
Error List Savina Version 4.0
2.
Replace Control PCB.
See error code 04.0000.
See error code 04.0000.
See error code 04.0000.
See error code 04.0000.
See error code 04.0000.
See error code 04.0000.
See error code 04.0000.
See error code 04.0000.
See error code 04.0000.
See error code 04.0000.
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Error List
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R5664900_Error_List_L1.fm 13.01.03
Error code
04.0202
04.0203
04.0204
04.0205
04.0206
04.0207
04.0300
04.0400
Internal communication software (MP) error group 04
Description of malfunction
Device reset triggered: Software error
Device reset triggered: Software error
Device reset triggered: Software error
Device reset triggered: Software error
Device reset triggered: Software error
Device reset triggered: Software error
Device reset triggered: Software error
Device reset triggered: Software error
Dräger Medical AG & Co. KGaA
Error List Savina Version 4.0
Possible remedy
See error code 04.0000.
See error code 04.0000.
See error code 04.0000.
See error code 04.0000.
See error code 04.0000.
See error code 04.0000.
See error code 04.0000.
See error code 04.0000.
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