Venue Go Basic Service Manual Rev 4 June 2020

P R E L I M I N A R Y

© 2020 General Electric Company. Manufacturer: GE Medical Systems Ultrasound & Primary Care Diagnostic LLC 9900 Innovation Drive Wauwatosa, WI 53226 USA

9.JUN.2020 GEHC_FRNT_CVR.FM

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Important Precautions TRANSLATION POLICY

WARNING (EN)

AVERTISSEMENT (FR)

WARNUNG (DE)

THIS SERVICE MANUAL IS AVAILABLE IN ENGLISH ONLY. • IF A CUSTOMER’S SERVICE PROVIDER REQUIRES A LANGUAGE OTHER THAN ENGLISH, IT IS THE CUSTOMER’S RESPONSIBILITY TO PROVIDE TRANSLATION SERVICES. • DO NOT ATTEMPT TO SERVICE THE EQUIPMENT UNLESS THIS SERVICE MANUAL HAS BEEN CONSULTED AND IS UNDERSTOOD. • FAILURE TO HEED THIS WARNING MAY RESULT IN INJURY TO THE SERVICE PROVIDER, OPERATOR OR PATIENT FROM ELECTRIC SHOCK, MECHANICAL OR OTHER HAZARDS. CE MANUEL DE MAINTENANCE N’EST DISPONIBLE QU’EN ANGLAIS. • SI LE TECHNICIEN DU CLIENT A BESOIN DE CE MANUEL DANS UNE AUTRE LANGUE QUE L’ANGLAIS, C’EST AU CLIENT QU’IL INCOMBE DE LE FAIRE TRADUIRE. • NE PAS TENTER D’INTERVEN TION SUR LES ÉQUIPEMENTS TANT QUE LE MANUEL SERVICE N’A PAS ÉTÉ CONSULTÉ ET COMPRIS. • LE NON-RESPECT DE CET AVERTISSEMENT PEUT ENTRAÎNER CHEZ LE TECHNICIEN, L’OPÉRATEUR OU LE PATIENT DES BLESSURES DUES À DES DANGERS ÉLECTRIQUES, MÉCANIQUES OU AUTRES. DIESES KUNDENDIENST-HANDBUCH EXISTIERT NUR IN ENGLISCHER SPRACHE. • FALLS EIN FREMDER KUNDENDIENST EINE ANDERE SPRACHE BENÖTIGT, IST ES AUFGABE DES KUNDEN FÜR EINE ENTSPRECHENDE ÜBERSETZUNG ZU SORGEN. • VERSUCHEN SIE NICHT, DAS GERÄT ZU REPARIEREN, BEVOR DIESES KUNDENDIENST-HANDBUCH NICHT ZU RATE GEZOGEN UND VERSTANDEN WURDE. • WIRD DIESE WARNUNG NICHT BEACHTET, SO KANN ES ZU VERLETZUNGEN DES KUNDENDIENSTTECHNIKERS, DES BEDIENERS ODER DES PATIENTEN DURCH ELEKTRISCHE SCHLÄGE, MECHANISCHE ODER SONSTIGE GEFAHREN KOMMEN.

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AVISO (ES)

ESTE MANUAL DE SERVICIO SÓLO EXISTE EN INGLÉS. • SI ALGÚN PROVEEDOR DE SERVICIOS AJENO A GEHC SOLICITA UN IDIOMA QUE NO SEA EL INGLÉS, ES RESPONSABILIDAD DEL CLIENTE OFRECER UN SERVICIO DE TRADUCCIÓN. • NO SE DEBERÁ DAR SERVICIO TÉCNICO AL EQUIPO, SIN HABER CONSULTADO Y COMPRENDIDO ESTE MANUAL DE SERVICIO. • LA NO OBSERVANCIA DEL PRESENTE AVISO PUEDE DAR LUGAR A QUE EL PROVEEDOR DE SERVICIOS, EL OPERADOR O EL PACIENTE SUFRAN LESIONES PROVOCADAS POR CAUSAS ELÉCTRICAS, MECÁNICAS O DE OTRA NATURALEZA. ESTE MANUAL DE ASSISTÊNCIA TÉCNICA SÓ SE ENCONTRA DISPONÍVEL EM INGLÊS. • SE QUALQUER OUTRO SERVIÇO DE ASSISTÊNCIA TÉCNICA, QUE NÃO A GEHC, SOLICITAR ESTES MANUAIS NOUTRO IDIOMA, É DA RESPONSABILIDADE DO CLIENTE FORNECER OS SERVIÇOS DE TRADUÇÃO. • NÃO TENTE REPARAR O EQUIPAMENTO SEM TER CONSULTADO E COMPREENDIDO ESTE MANUAL DE ASSISTÊNCIA TÉCNICA. • O NÃO CUMPRIMENTO DESTE AVISO PODE POR EM PERIGO A SEGURANÇA DO TÉCNICO, OPERADOR OU PACIENTE DEVIDO A‘ CHOQUES ELÉTRICOS, MECÂNICOS OU OUTROS. ESTE MANUAL DE ASSISTÊNCIA ESTÁ DISPONÍVEL APENAS EM INGLÊS. • SE QUALQUER OUTRO SERVIÇO DE ASSISTÊNCIA TÉCNICA, QUE NÃO A GEHC, SOLICITAR ESTES MANUAIS NOUTRO IDIOMA, É DA RESPONSABILIDADE DO CLIENTE FORNECER OS SERVIÇOS DE TRADUÇÃO. • NÃO TENTE EFECTUAR REPARAÇÕES NO EQUIPAMENTO SEM TER CONSULTADO E COMPREENDIDO PREVIAMENTE ESTE MANUAL. • A INOBSERVÂNCIA DESTE AVISO PODE RESULTAR EM FERIMENTOS NO TÉCNICO DE ASSISTÊNCIA, OPERADOR OU PACIENTE EM CONSEQUÊNCIA DE CHOQUE ELÉCTRICO, PERIGOS DE ORIGEM MECÂNICA, BEM COMO DE OUTROS TIPOS.

AVVERTENZA (IT)

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IL PRESENTE MANUALE DI MANUTENZIONE È DISPONIBILE SOLTANTO IN INGLESE. • SE UN ADDETTO ALLA MANUTENZIONE ESTERNO ALLA GEHC RICHIEDE IL MANUALE IN UNA LINGUA DIVERSA, IL CLIENTE È TENUTO A PROVVEDERE DIRETTAMENTE ALLA TRADUZIONE. • SI PROCEDA ALLA MANUTENZIONE DELL’APPARECCHIATURA SOLO DOPO AVER CONSULTATO IL PRESENTE MANUALE ED AVERNE COMPRESO IL CONTENUTO. • NON TENERE CONTO DELLA PRESENTE AVVERTENZA POTREBBE FAR COMPIERE OPERAZIONI DA CUI DERIVINO LESIONI ALL’ADDETTO ALLA MANUTENZIONE, ALL’UTILIZZATORE ED AL PAZIENTE PER FOLGORAZIONE ELETTRICA, PER URTI MECCANICI OD ALTRI RISCHI. -

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HOIATUS (ET)

VAROITUS (FI)

KÄESOLEV TEENINDUSJUHEND ON SAADAVAL AINULT INGLISE KEELES. • KUI KLIENDITEENINDUSE OSUTAJA NÕUAB JUHENDIT INGLISE KEELEST ERINEVAS KEELES, VASTUTAB KLIENT TÕLKETEENUSE OSUTAMISE EEST. • ÄRGE ÜRITAGE SEADMEID TEENINDADA ENNE EELNEVALT KÄESOLEVA TEENINDUSJUHENDIGA TUTVUMIST JA SELLEST ARU SAAMIST. • KÄESOLEVA HOIATUSE EIRAMINE VÕIB PÕHJUSTADA TEENUSEOSUTAJA, OPERAATORI VÕI PATSIENDI VIGASTAMIST ELEKTRILÖÖGI, MEHAANILISE VÕI MUU OHU TAGAJÄRJEL. TÄMÄ HUOLTO-OHJE ON SAATAVILLA VAIN ENGLANNIKSI. • JOS ASIAKKAAN PALVELUNTARJOAJA VAATII MUUTA KUIN ENGLANNINKIELISTÄ MATERIAALIA, TARVITTAVAN KÄÄNNÖKSEN HANKKIMINEN ON ASIAKKAAN VASTUULLA. • ÄLÄ YRITÄ KORJATA LAITTEISTOA ENNEN KUIN OLET VARMASTI LUKENUT JA YMMÄRTÄNYT TÄMÄN HUOLTO-OHJEEN. • MIKÄLI TÄTÄ VAROITUSTA EI NOUDATETA, SEURAUKSENA VOI OLLA PALVELUNTARJOAJAN, LAITTEISTON KÄYTTÄJÄN TAI POTILAAN VAHINGOITTUMINEN SÄHKÖISKUN, MEKAANISEN VIAN TAI MUUN VAARATILANTEEN VUOKSI. ΤΟ ΠΑΡΟΝ ΕΓΧΕΙΡΙΔΙΟ ΣΕΡΒΙΣ ΔΙΑΤΙΘΕΤΑΙ ΣΤΑ ΑΓΓΛΙΚΑ ΜΟΝΟ. • ΕΑΝ ΤΟ ΑΤΟΜΟ ΠΑΡΟΧΗΣ ΣΕΡΒΙΣ ΕΝΟΣ ΠΕΛΑΤΗ ΑΠΑΙΤΕΙ ΤΟ ΠΑΡΟΝ ΕΓΧΕΙΡΙΔΙΟ ΣΕ ΓΛΩΣΣΑ ΕΚΤΟΣ ΤΩΝ ΑΓΓΛΙΚΩΝ, ΑΠΟΤΕΛΕΙ ΕΥΘΥΝΗ ΤΟΥ ΠΕΛΑΤΗ ΝΑ ΠΑΡΕΧΕΙ ΥΠΗΡΕΣΙΕΣ ΜΕΤΑΦΡΑΣΗΣ. • ΜΗΝ ΕΠΙΧΕΙΡΗΣΕΤΕ ΤΗΝ ΕΚΤΕΛΕΣΗ ΕΡΓΑΣΙΩΝ ΣΕΡΒΙΣ ΣΤΟΝ ΕΞΟΠΛΙΣΜΟ ΕΚΤΟΣ ΕΑΝ ΕΧΕΤΕ ΣΥΜΒΟΥΛΕΥΤΕΙ ΚΑΙ ΕΧΕΤΕ ΚΑΤΑΝΟΗΣΕΙ ΤΟ ΠΑΡΟΝ ΕΓΧΕΙΡΙΔΙΟ ΣΕΡΒΙΣ. • ΕΑΝ ΔΕ ΛΑΒΕΤΕ ΥΠΟΨΗ ΤΗΝ ΠΡΟΕΙΔΟΠΟΙΗΣΗ ΑΥΤΗ, ΕΝΔΕΧΕΤΑΙ ΝΑ ΠΡΟΚΛΗΘΕΙ ΤΡΑΥΜΑΤΙΣΜΟΣ ΣΤΟ ΑΤΟΜΟ ΠΑΡΟΧΗΣ ΣΕΡΒΙΣ, ΣΤΟ ΧΕΙΡΙΣΤΗ Ή ΣΤΟΝ ΑΣΘΕΝΗ ΑΠΟ ΗΛΕΚΤΡΟΠΛΗΞΙΑ, ΜΗΧΑΝΙΚΟΥΣ Ή ΑΛΛΟΥΣ ΚΙΝΔΥΝΟΥΣ. EZEN KARBANTARTÁSI KÉZIKÖNYV KIZÁRÓLAG ANGOL NYELVEN ÉRHETŐ EL. • HA A VEVŐ SZOLGÁLTATÓJA ANGOLTÓL ELTÉRŐ NYELVRE TART IGÉNYT, AKKOR A VEVŐ FELELŐSSÉGE A FORDÍTÁS ELKÉSZÍTTETÉSE. • NE PRÓBÁLJA ELKEZDENI HASZNÁLNI A BERENDEZÉST, AMÍG A KARBANTARTÁSI KÉZIKÖNYVBEN LEÍRTAKAT NEM ÉRTELMEZTÉK. • EZEN FIGYELMEZTETÉS FIGYELMEN KÍVÜL HAGYÁSA A SZOLGÁLTATÓ, MŰKÖDTETŐ VAGY A BETEG ÁRAMÜTÉS, MECHANIKAI VAGY EGYÉB VESZÉLYHELYZET MIATTI SÉRÜLÉSÉT EREDMÉNYEZHETI.

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ŠĪ APKALPES ROKASGRĀMATA IR PIEEJAMA TIKAI ANGĻU VALODĀ. • JA KLIENTA APKALPES SNIEDZĒJAM NEPIECIEŠAMA INFORMĀCIJA CITĀ VALODĀ, NEVIS ANGĻU, KLIENTA PIENĀKUMS IR NODROŠINĀT TULKOŠANU. • NEVEICIET APRĪKOJUMA APKALPI BEZ APKALPES ROKASGRĀMATAS IZLASĪŠANAS UN SAPRAŠANAS. • ŠĪ BRĪDINĀJUMA NEIEVĒROŠANA VAR RADĪT ELEKTRISKĀS STRĀVAS TRIECIENA, MEHĀNISKU VAI CITU RISKU IZRAISĪTU TRAUMU APKALPES SNIEDZĒJAM, OPERATORAM VAI PACIENTAM. ŠIS EKSPLOATAVIMO VADOVAS YRA IŠLEISTAS TIK ANGLŲ KALBA. • JEI KLIENTO PASLAUGŲ TEIKĖJUI REIKIA VADOVO KITA KALBA – NE ANGLŲ, VERTIMU PASIRŪPINTI TURI KLIENTAS. • NEMĖGINKITE ATLIKTI ĮRANGOS TECHNINĖS PRIEŽIŪROS DARBŲ, NEBENT VADOVAUTUMĖTĖS ŠIUO EKSPLOATAVIMO VADOVU IR JĮ SUPRASTUMĖTE • NEPAISANT ŠIO PERSPĖJIMO, PASLAUGŲ TEIKĖJAS, OPERATORIUS AR PACIENTAS GALI BŪTI SUŽEISTAS DĖL ELEKTROS SMŪGIO, MECHANINIŲ AR KITŲ PAVOJŲ.

ADVARSEL (NO)

DENNE SERVICEHÅNDBOKEN FINNES BARE PÅ ENGELSK. • HVIS KUNDENS SERVICELEVERANDØR TRENGER ET ANNET SPRÅK, ER DET KUNDENS ANSVAR Å SØRGE FOR OVERSETTELSE. • IKKE FORSØK Å REPARERE UTSTYRET UTEN AT DENNE SERVICEHÅNDBOKEN ER LEST OG FORSTÅTT. • MANGLENDE HENSYN TIL DENNE ADVARSELEN KAN FØRE TIL AT SERVICELEVERANDØREN, OPERATØREN ELLER PASIENTEN SKADES PÅ GRUNN AV ELEKTRISK STØT, MEKANISKE ELLER ANDRE FARER. NINIEJSZY PODRĘCZNIK SERWISOWY DOSTĘPNY JEST JEDYNIE W JĘZYKU ANGIELSKIM. • JEŚLI FIRMA ŚWIADCZĄCA KLIENTOWI USŁUGI SERWISOWE WYMAGA UDOSTĘPNIENIA PODRĘCZNIKA W JĘZYKU INNYM NIŻ ANGIELSKI, OBOWIĄZEK ZAPEWNIENIA STOSOWNEGO TŁUMACZENIA SPOCZYWA NA KLIENCIE. • NIE PRÓBOWAĆ SERWISOWAĆ NINIEJSZEGO SPRZĘTU BEZ UPRZEDNIEGO ZAPOZNANIA SIĘ Z PODRĘCZNIKIEM SERWISOWYM. • NIEZASTOSOWANIE SIĘ DO TEGO OSTRZEŻENIA MOŻE GROZIĆ OBRAŻENIAMI CIAŁA SERWISANTA, OPERATORA LUB PACJENTA W WYNIKU PORAŻENIA PRĄDEM, URAZU MECHANICZNEGO LUB INNEGO RODZAJU ZAGROŻEŃ.

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BU SERVİS KILAVUZU YALNIZCA İNGİLİZCE OLARAK SAĞLANMIŞTIR. • EĞER MÜŞTERİ TEKNİSYENİ KILAVUZUN İNGİLİZCE DIŞINDAKİ BİR DİLDE OLMASINI İSTERSE, KILAVUZU TERCÜME ETTİRMEK MÜŞTERİNİN SORUMLULUĞUNDADIR. • SERVİS KILAVUZUNU OKUYUP ANLAMADAN EKİPMANLARA MÜDAHALE ETMEYİNİZ. • BU UYARININ GÖZ ARDI EDİLMESİ, ELEKTRİK ÇARPMASI YA DA MEKANİK VEYA DİĞER TÜRDEN KAZALAR SONUCUNDA TEKNİSYENİN, OPERATÖRÜN YA DA HASTANIN YARALANMASINA YOL AÇABİLİR.

(JA)

Traditional Chinese

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DAMAGE IN TRANSPORTATION All packages should be closely examined at time of delivery. If damage is apparent write “Damage In Shipment” on ALL copies of the freight or express bill BEFORE delivery is accepted or “signed for” by a GE representative or hospital receiving agent. Whether noted or concealed, damage MUST be reported to the carrier immediately upon discovery, or in any event, within 14 days after receipt, and the contents and containers held for inspection by the carrier. A transportation company will not pay a claim for damage if an inspection is not requested within this 14 day period.

CERTIFIED ELECTRICAL CONTRACTOR STATEMENT - FOR USA ONLY All electrical Installations that are preliminary to positioning of the equipment at the site prepared for the equipment shall be performed by licensed electrical contractors. Other connections between pieces of electrical equipment, calibrations and testing shall be performed by qualified GE personnel. In performing all electrical work on these products, GE will use its own specially trained field engineers. All of GE’s electrical work on these products will comply with the requirements of the applicable electrical codes. The purchaser of GE equipment shall only utilize qualified personnel (i.e., GE’s field engineers, personnel of third-party service companies with equivalent training, or licensed electricians) to perform electrical servicing on the equipment.

OMISSIONS & ERRORS If there are any omissions, errors or suggestions for improving this documentation, please contact the GE Global Documentation Group with specific information listing the system type, manual title, part number or direction number, revision number, page number and suggestion details. Mail the information to: Service Documentation, GE Medical Systems Ultrasound & Primary Care Diagnostics LLC 9900 Innovation Drive Wauwatosa, WI 53226 USA GE employees should use TrackWise to report service documentation issues. These issues will then be in the internal problem reporting tool and communicated to the writer.

SERVICE SAFETY CONSIDERATIONS DANGER DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH, ARE PRESENT IN

THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND ADJUSTING. WARNING WARNING Use all Personal Protection Equipment (PPE) such as gloves, safety shoes, safety

glasses, and kneeling pad, to reduce the risk of injury. For a complete review of all safety requirements, see the Chapter 1 Safety Considerations section in the Service Manual.

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LEGAL NOTES The contents of this publication may not be copied or duplicated in any form, in whole or in part, without prior written permission of GE. GE makes no representations or warranties with respect to the information herein. In addition, the information is subject to change without notice. Every precaution has been taken in the preparation of this document. Nevertheless, GE assumes no responsibility for errors, omissions, or any damages, including special or consequential, resulting from the use of this information. GE will issue updates to this information periodically, as needed. If there are any questions regarding the information contained in this manual, please contact your GE Representative.'

TRADEMARKS All products and their name brands are trademarks of their respective holders.

COPYRIGHTS ©by General Electric Company Inc. All Rights Reserved.

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Revision History Revision 1

Date

Reason for change

Doc ID

Doc Revision

23 October 2018

Initial Release

DOC2073428

1

5 November 2018

Revised functional checks table in chp. 8 Revised section 4-3 - functional tests procedures

DOC2073428

2

5 December 2018

Revised Table 10-2, added safety test

DOC2073428

3

4 March 2019

added WiFi module Replacement Procedure

DOC2073428

4

3

30 December 2019

Added new spare part and cart lever replacement procedure Added Vet parts to Chapter 9 revised Service Screen Setup section in Chapter 3

DOC2073428

5

4

4 June 2020

Added a comment in section 1-7 re. labeling added simple cart part list

DOC2073428

6

Pages

Revision

2

List of Effected Pages (LOEP)

xii

Pages

Revision

Pages

1-19

Added a comment in section 1-7 re. labeling

9-11

8-48

added Tilt assy replacement procedure

Revision Added simple cart parts list

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Table of Contents CHAPTER 1: Introduction Overview... 1 - 1 Purpose of Chapter 1... 1 - 1 Service Manual Overview... Contents in this Service Manual... Typical Users of the Basic Service Manual... Venue Go™ Models Covered in this Manual... Product Description...

1-2 1-2 1-2 1-3 1-4

Important Conventions... 1 - 5 Conventions Used in this Manual... 1 - 5 Standard Hazard Icons... 1 - 6 Safety Considerations... 1 - 8 Introduction... 1 - 8 Human Safety... 1 - 8 Mechanical Safety... 1 - 11 Electrical Safety... 1 - 13 Venue Go™ Battery Safety... 1 - 16 Patient Data Safety... 1 - 16 Dangerous Procedure Warnings... 1 - 17 Lockout/Tagout (LOTO) Requirements... 1 - 18 Product Labels and Icons... Universal Product Labels... Label Descriptions... Venue Go™ Carts Label Location...

1 - 19 1 - 19 1 - 20 1 - 25

Returning/Shipping Probes and Repair Parts... 1 - 26 Electromagnetic compatibility (EMC)... What is EMC?... Compliance... Electrostatic Discharge (ESD) Prevention... Table of Contents

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General Caution... 1 - 28 Customer Assistance... 1 - 29 Contact Information... 1 - 29

CHAPTER 2: Site Preparations Overview...2 - 1 Purpose of Chapter 2... 2 - 1 Console Requirements...2 - 2 Unit Environmental Requirements... 2 - 2 Cooling Requirements... 2 - 2 Lighting Requirements... 2 - 2 Time and Manpower Requirements... 2 - 2 Electrical Requirements... 2 - 3 EMI Limitations... 2 - 4 EMI Prevention/Abatement... 2 - 5 Probe Environmental Requirements... 2 - 5 Time and Manpower Requirements... 2 - 6 Facility Needs...2 - 7 Purchaser Responsibilities... 2 - 7 Required Facility Needs... 2 - 8 Networking Pre-Installation Requirements... 2 - 11 Connectivity Installation Worksheet...2 - 12

CHAPTER 3: System Setup Overview...3 - 1 Purpose of Chapter 3... 3 - 1 Setup Reminders...3 - 2 Average Setup Time... 3 - 2 Setup Warnings... 3 - 2 Safety Reminders... 3 - 3 Receiving and Unpacking the Equipment...3 - 4 Table of Contents

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Warnings for Receiving and Unpacking the Equipment... 3 - 4 Overview... 3 - 4 Unpacking Venue Go™ System... 3 - 5 Unpacking Venue Go™ Cart... 3 - 7 Physical Inspection... 3 - 10 EMI Protection... 3 - 10 Preparing for Setup... 3 - 11 Verifying Customer Order... 3 - 11 Physical Inspection... 3 - 11 Component Inspection... 3 - 11 Completing the Setup...3 - 16 Purpose of this Section... 3 - 16 System Specifications... 3 - 16 Electrical Specifications... 3 - 17 Connections on the I/O Rear Panel... 3 - 18 Connecting Probes... 3 - 18 Power on/Boot up... 3 - 20 Power Shut Down... 3 - 20 Complete Power Down... 3 - 20 Configuration...3 - 21 Purpose of this Section... 3 - 21 Venue Go™ Configuration... 3 - 21 Service Screen Setup... 3 - 33 Optional Peripherals/Peripheral Connection... 3 - 35 Software Options Configuration... 3 - 35 Connectivity Overview... 3 - 36 Physical Connection... 3 - 36 Stand-alone Venue Go™... 3 - 36 Wired Ethernet from Venue Go™ to a Workstation... 3 - 36 Connectivity Setup... 3 - 37 Introduction... 3 - 37 Select TCP/IP Screen... 3 - 38 Changing the AE Title and/or Port Number (Port No.)... 3 - 39 Setup Connection to a DICOM server... 3 - 39 Export Configuration... 3 - 47 Query/Retrieve (Q/R) Setup... 3 - 49 Wireless Network Configuration... 3 - 53 Table of Contents

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Options Setup... 3 - 54 Software Options... 3 - 54 USB Flash Card Setup... 3 - 54 Paperwork After Setup... 3 - 55 Installation Acceptance Test Criteria... 3 - 55 User’s Manual(s)... 3 - 55 Product Locator Installation Card... 3 - 55

CHAPTER 4: General Procedures and Functional Checks Overview...4 - 1 Purpose of Chapter 4... 4 - 1 General Procedures...4 - 2 Overview... 4 - 2 Power ON/Boot-up... 4 - 3 Power Shutdown... 4 - 5 Logging On to the Venue Go™ as “ADM”... 4 - 5 Data Management... 4 - 6 Deleting Patient Information... 4 - 7 Transporting the Venue Go™ Ultrasound Scanner... 4 - 8 Functional and Safety Checks...4 - 9 Overview... 4 - 9 Safety Checks... 4 - 10 Phantoms Performance Checks... 4 - 10 Image Quality Tests... 4 - 11 Probe/Connectors Check... 4 - 17 Peripheral Checks... 4 - 18 Mechanical Functions Checks... 4 - 22 Functionality Tests... 4 - 27

CHAPTER 5: Components and Function (Theory) Overview...5 - 1 Purpose of Chapter 5... 5 - 1 General Information...5 - 2 Table of Contents

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Introduction... 5 - 2 Venue Go™ Mechanical Design... 5 - 2 Venue Go™ System Design... 5 - 4 External Power Supply Section... 5 - 5 Venue Go™ User Interface Components... 5 - 5 Venue Go™ Back End (C-BEB)... 5 - 7 Back End... 5 - 7 Compact Front End Board (C-FEB)...5 - 8 General Information... 5 - 8 C-FEB Interfaces... 5 - 8 Probe Selection Board (C-PSB)... 5 - 9 Venue Go™ Display...5 - 10 General... 5 - 10 Display Panel and Multi-Touch (MT)... 5 - 10 Speaker... 5 - 12 External Input/Output...5 - 13 System Power Distribution...5 - 14 Introduction... 5 - 14 System Monitoring...5 - 15 Power Management Controller... 5 - 16 System Power Consumption... 5 - 16 Rechargeable Battery Pack... 5 - 16 Cooling System...5 - 19 General Information... 5 - 19 Peripherals...5 - 20 Internal Peripheral... 5 - 20 External Peripherals... 5 - 20 page 7 - 14 Options...5 - 20 Connectivity...5 - 21 Purpose of this Section... 5 - 21 Venue Go™ and a DICOM Server in a Network... 5 - 21 InSite ExC...5 - 22 Introduction... 5 - 22 Table of Contents

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InSite ExC Icon... 5 - 22 Initiating a Request for Service (RFS)... 5 - 24 InSite ExC Definitions... 5 - 26 Exiting InSite ExC... 5 - 26

CHAPTER 6: Service Adjustments Overview...6 - 1 Purpose of Chapter 6... 6 - 1 Power Supply Adjustments...6 - 1

CHAPTER 7: Diagnostics/Troubleshooting Overview...7 - 1 Purpose of Chapter... 7 - 1 Service Safety Considerations...7 - 2 Gathering Troubleshooting Data... 7 - 3 Purpose of this Section... 7 - 3 Running System Diagnostics... 7 - 3 Collect Vital System Information... 7 - 3 Collect a ‘Trouble Image’ with Logs... 7 - 4 Noise Troubleshooting... 7 - 6 Purpose of this Section... 7 - 6 Introduction... 7 - 6 Overview of Types of Noise... 7 - 6 Different Power Outlet... 7 - 8 Different System... 7 - 8 Different Location... 7 - 8 Disconnect External Cables... 7 - 8 Using a Loaner System during Faulty System Repair... 7 - 9 Purpose of this Section... 7 - 9 Transferring data to the Loaner System... 7 - 9

Table of Contents

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CHAPTER 8: Replacement Procedures Overview...8 - 1 Purpose of Chapter 8... 8 - 1 Internal Parts- Replacement Procedures... 8 - 2 Preparations... 8 - 2 Batteries Replacement Procedure... 8 - 3 Back Cover Replacement Procedure... 8 - 5 C-PSB Replacement Procedure... 8 - 8 Probe Lever Replacement Procedure... 8 - 10 WiFi module Replacement Procedure... 8 - 13 Fan Replacement Procedure... 8 - 16 C-BEB and SSD Replacement Procedure... 8 - 20 C-FEB Heat Sync Assembly Replacement Procedure... 8 - 25 C-FEB Replacement Procedure... 8 - 28 Front Display Assembly Replacement Procedure... 8 - 31 Speakers Replacement Procedure... 8 - 33 Cart Bin Replacement Procedure... 8 - 36 Mounting / Dismounting System on Cart... 8 - 37 Cradle Assembly Replacement Procedure... 8 - 40 Cradle Tilt Replacement Procedure... 8 - 42 Simple cart Tilt Assy Replacement Procedure... 8 - 45 Casters Replacement Procedure... 8 - 46 Printer Assembly Replacement Procedure... 8 - 47 Printer and Printer Bracket Replacement Procedure... 8 - 49 Cart Tray Replacement Procedure... 8 - 51 Cart Up/Down Handle Replacement Procedure... 8 - 54 Cart Lever Replacement Procedure... 8 - 55 ECG Replacement Procedure... 8 - 59 Printer USB Cable Replacement Procedure... 8 - 61 ECG USB Cable Replacement Procedure... 8 - 63 AC/DC PSU and Split Cable Replacement Procedure... 8 - 65 Software Loading Procedures...8 - 69 Software Installation/Update Procedures - General Overview... 8 - 69 Preparation and Notes for Software Upgrade Procedure... 8 - 70 Software Installation Procedure... 8 - 71 Software Reload/Update Procedure... 8 - 76 Software Recovery Procedure... 8 - 83 Table of Contents

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Functional Checks to be Performed after Replacement Procedures...8 - 86 General Overview... 8 - 86 Submitting a Replacement Procedure Report... 8 - 86 Required Functional Checks per Replacement Part Category... 8 - 87

CHAPTER 9: Renewal Parts Purpose of Chapter 9...9 - 1 List of Abbreviations...9 - 2 Venue-Go™ System on Cart Overview... 9 - 3 Renewal Parts Lists and Diagrams...9 - 4 Mechanical Hardware Parts... 9 - 4 Covers... 9 - 4 System Parts... 9 - 5 Cart Parts... 9 - 8 Probes... 9 - 11 Veterinary Parts... 9 - 13 Software Media... 9 - 15 System Power Cables... 9 - 16 Peripherals... 9 - 18

CHAPTER 10: Care and Maintenance Overview...10 - 1 Periodic Maintenance Inspections... 10 - 1 Purpose of Chapter 10... 10 - 1 Warnings... 10 - 2 Why Perform Maintenance Procedures?...10 - 3 Keeping Records... 10 - 3 Quality Assurance... 10 - 3 Maintenance Task Schedule... 10 - 3 Tools Required... 10 - 5 Tools Required for Servicing the Venue Go™... 10 - 5 Table of Contents

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System Maintenance... 10 - 6 Preliminary Checks... 10 - 6 Functional Checks... 10 - 7 Physical Inspection... 10 - 9 Cleaning... 10 - 10 Probe Maintenance...10 - 12 Probe Related Checks... 10 - 12 Probe Handling... 10 - 12 Basic Probe Care... 10 - 12 Probe Cleaning... 10 - 13 Returning and Shipping of Defective Probes... 10 - 14 Electrical Safety Tests... 10 - 15 Overview... 10 - 15 Safety Test Overview... 10 - 15 Outlet Test - Wiring Arrangement - USA and Canada... 10 - 17 Grounding Continuity... 10 - 17

Table of Contents

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Chapter 1 Introduction Section 1-1 Overview 1-1-1

Purpose of Chapter 1 This chapter describes important issues related to safely servicing the Venue Go™ ultrasound scanner. The service provider must read and understand all the information presented here before installing or servicing a unit.

Chapter 1 - Introduction

1-1