Gyrus ACMI PlasmaKinetic SuperPulse & G400 End-User Troubleshooting Jan 2013

TROUBLESHOOTING 1. REGRASP: PK instrument jaws are touching; Open instrument jaw and reposition the tissue.

Error Codes

2. INVALID COMBINATION: Same type of instrument connector to both LHS & RHS sockets.

Error 100 ref 10

Possible problem with Main power from wall If repeatable then a possible Hardware fault

Wait 1 minute and restart unit.

Error 100 ref 12

Unit has had firmware update

Switch Off and restart machine

Error 100 ref 19

Hardware fault

Send to Customer Centre

Error 200 ref 14

Hardware fault

Send to Customer Centre

Error 200 ref 18

Hardware fault

Send to Customer Centre

Error 200 ref 28

Generator is cold (thermally). Generator's temperature is 16C or below.

Let generator warm-up.

Error 200 ref 36 to ref 68

Hardware fault

Send to Customer Centre

Error 200 ref 79

Generator is cold (thermally). Generator's temperature is 16C or below.

Let generator warm-up.

Error 200 ref 86

RF detected while generator not active

Move unit away from other electrosurgical generators, and x-ray equipment

Error 200 ref 92

PK cord may be wet. OR PK cord of usable life (suggested 20 cycles)

Dry or replace PK cord. OR Purchase new 3900 cable

Error 300 ref 11

Unexpected RF detected

Increase separation between Gyrus Instrument & other active RF instrument

Error 300 ref 14

The instrument/device has been detected as shorting.

Active instrument touched non-tissue object. Replace 3900PK cable, then Instrument

Error 300 ref 20

Invalid Instrument

Confirm Instrument is compatible with generator; then check 3900PK cable

Error 300 ref 21

The instrument/device has been detected as shorting.

Active instrument touched non-tissue object. Replace 3900PK cable, then Instrument

Error 400 ref 10 to ref 12

Footswitch pedal is depressed during power-up.

Operator Error / Check Footpedal

Error 400 ref 14

PK cord may be wet or Faulty Instrument

Use Dry PK cord or Replace Instrument

Error 400 ref 15 to ref 20

Front panel button stuck on power-up.

Operator Error / Check generator's front panel for damage.

Error 400 ref 22 to ref 24

Hand-switch stuck.

Operator Error / Check switch on instrument

Error 600 ref xx

Hardware fault

Send to local Service Centre

3. PRESS MODE TO USE: If a PK instrument is connected to the generator before the power is turned on, the generator will display, “Press Mode to Use.” Pressing the mode button on the front panel or on the foot switch will allow use of the instrument at its default settings. 4. FAULT or ERROR: If FAULT or ERROR displays, check connections and check the PK instrument and cable for damage. Ensure that the cable connections are dry. • Note both parts of the FAULT/ERROR display (e.g., 400 ref. 14). • To reset the generator, disconnect the instrument. – Press the WHITE MODE BUTTON

ONCE to reset the system.

– If reset doesn’t occur, turn the power switch on the back OFF, then turn it back ON. • NOTE: After reset, reconnect the instrument. Default setting displays. • If FAULT/ERROR repeats, replace the connector cable. • If FAULT/ERROR repeats again, replace the instrument. • If FAULT/ERROR continues, contact Olympus Australia Customer Service at 1300 132 992 5. NO GENERATOR OUTPUT: • Is the power cord completely connected? • Is the power on? • Confirm power settings. – Is the instrument default setting displayed? (See Generator default Settings page) – Is the instrument properly connected? • Is the “Press Mode to Use” setting displayed? • Is there a fault or error message? (See #4) 6. SLEEP MODE: After two hours of non-use the generator will go into “sleep mode” (screen blank). Power on by pressing the “On/Standby” switch. 7. SP ELECTRODE IN LHS: Urology electrodes should be plugged into the right-hand side socket. Error Codes

Possible Causes

Resolution

Output Shorted

TURP loop has touched a non-tissue object

Check the energised loop does not touch the beak of the resection sheath

Regrasp

Jaws of forceps are touching each other

Reduce pressure on jaw and/or increase amount of tissue between forceps' jaw

Model: 729044 & 744000 & 777000

Possible Causes

GyrusACMI PK SuperPulse & G400 Electro-Surgical Generator

Resolution Send to Customer Centre

January-2013