Harvest Healthcare
HARVEST PRIME COMFORT ACTIVE Operation Manual Aug 2011
Operation Manual
12 Pages

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Page 1
ALL PUMPS SUPPLIED BY HARVEST HEALTHCARE COMPLY TO THE FOLLOWING STANDARDS LISTED BELOW
BS 5724 PART 1 IEC 601-1 OPERATION MANUAL HARVEST HEALTHCARE BRADMARSH BUSSINESS PARK BRADMARSH WAY ROTHERHAM SOUTH YORKSHIRE ENGLAND S60 1BW TELEPHONE +44(0)1709 377172 FAX +44(0)1709 377173
HARVEST PRIME COMFORT ACTIVE
©COPYRIGHT HARVEST HEALTHCARE 2009 Harvest Healthcare reserves the right to alter or amend this document without notice.
DYNAMIC PRESSURE RELIEF MATTRESS SYSTEM
COMPANY ACCREDITED TO ISO 9001 & 13485 STANDARDS
August 2011
Page 1
CONTENTS GENERAL SAFETY
Pages 2 & 3
WARNINGS
Page 4
PRODUCT DESCRIPTION
Page 5
INITIAL INSTALLATION OF YOUR SYSTEM
Pages 6& 7
CLEANSING OF YOUR SYSTEM Pages 8 & 9 (DISINFECTING PROCEDURE) ROUTINE MAINTENANCE
Pages 10 & 11
WARRANTIES
Pages 12-15
TROUBLE SHOOTING
Pages 16- 18
COMFORT CONTROL SETTING PROCEDURE
Pages 19 & 20
Page 2
SAFETY Part 1 Important Please read carefully and familiarise yourself with the Information in this manual prior to using your equipment. Keep this manual in a handy place for any future reference. For your safety and to ensure the most efficient performance from your system the following precautions should be observed. Do not expose the pump unit to liquids of any kind. Always protect your system from open flames. Do not use phenol based solutions when cleaning. When in storage the system must be kept in a clean and dry environment. Do not store in direct sunlight.
Page 3
SAFETY
Page 20 PRIME COMFORT ACTIVE WEIGHT CONVERSIONS
Part 2 Note: All Harvest Healthcare pumps are fitted with a functional earth and are labelled accordingly both internally and externally.
Double insulation
Type BF equipment
CE
C E Marked Product
} } } } } As labelled accordingly } } }
There is a possibility of Electro Magnetic Interference. If this occurs increase the distance between the devices.
Weight in kg Weight in lb Weight in stones & lb Pressure range 50 kg
111 lb
7 stone 12lb
MIN
51-75 kg
112-165 lb
8 stone to 11 stone11lb 1/3
76-100 kg
166-220 lb
12 stone to 15 stone10lb 2/3
Over 100 kg
220lb
15 stone 10 lb and over MAX
Page 19
Page 4
COMFORT CONTROL Setting Procedure It is important to follow the correct setting procedure to ensure the patient receives adequate support while achieving maximum pressure relief and comfort. Failure to follow this procedure could result in the patient being put at risk. 1.
Lay the patient on the mattress surface.
2.
Reset the pressure dial on the pump according to the patient weight guide below or on the face of the pump. Ensure that the correct pressure setting has been selected for either lying or sitting position. For a sitting position the pressure dial must be turned up one place. As an example, for a patient weight of 50kg setting MIN should normally be selected. For the same patient in a sitting up position the pressure dial would need to be reset to setting 1/3.
WARNING ELECTRICAL EQUIPMENT CAN BE HAZARDOUS IF MISUSED. ONLY AUTHORISED TECHNICAL PERSONNEL SHOULD REMOVE THE BACK FOR MAINTENANCE. REMOVING THE BACK CASE BY UNQUALIFIED PERSONNEL WILL INVALIDATE ANY WARRANTY WARNING BEFORE CLEANING THE UNIT ENSURE THAT THE ELECTRICAL SUPPLY TO THE PUMP HAS BEEN DISCONNECTED. PLEASE REMOVE THE PLUG FROM THE POWER SUPPLY. CAUTION DO NOT USE THIS SYSTEM AS A MEANS FOR LIFTING THE PATIENT. THIS WILL DAMAGE THE SYSTEM AND COULD PUT THE PATIENT AT RISK.
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Page 18
PRODUCT DESCRIPTION The Prime Comfort Active is a high risk static mattress with the additional facility to allow the patient to be provided with alternating therapy when this is required. A pump unit can be easily fitted transforming the mattress into a very high risk dynamic mattress system delivering additional levels of pressure relief. Based on the popular Prime Comfort Plus high risk mattress, the Prime Comfort Active is an ideal solution for both the care home and hospital environment allowing patients’ pressure relief to be stepped up or down depending on their needs / requirements. The Prime Comfort Active provides not only superior pressure redistribution but also great patient comfort. Side wall construction provides enhanced stability for patient transfer, which with a vapour permeable multi-stretch cover provides an important contribution towards tissue viability standards in modern hospitals, care and nursing environments. The fully sealed cover ensures the mattress meets specialist requirements and is suitable for use in mental health units. The high frequency welded seams reduce the possibility of fluid ingress and improve infection control. Once attached to the pump unit, the mattress operates as a very high risk alternating system with the 10 cells incorporated under the castellated top foam operating on a 1 in 2 10 minute cycle time and in the event of power failure a high risk support surface is still available thus reducing on the need to find a alternative
HARVEST PRIME COMFORT ACTIVE TROUBLESHOOTING PROCEDURE PART 3 Fault Occurring
Ensure That
Possible Solution To The If Your Product Is Problem (Next Stage) Still Not Working --------------------------------------------------------------------------------------------------------------------The system does There are no Untwist any kinks found. Return the system not appear to be kinks in the to Harvest alternating. tubing down Healthcare or your the side of local distributor. the mattress. ---------------------------------------------------------------------------------------------------------------------The pump is The pump is Re-position the pump Return the system operating noisily. not resting either on the floor or to Harvest against a attach to a suitable surface. Healthcare or your solid surface. Local distributor. ----------------------------------------------------------------------------------------------------------------------
ALL CIRCUIT DIAGRAMS AND PARTS ARE AVAILABLE FROM HARVEST HEALTHCARE UPON REQUEST
Page 6
Page 17
HARVEST PRIME COMFORT ACTIVE TROUBLESHOOTING PROCEDURE
BRIEF OPERATING PROCEDURES PART 1
PART 2 Fault Occurring
Ensure That
Possible Solution To The If Your Product Is Problem (Next Stage) Still Not Working ---------------------------------------------------------------------------------------------------------------------The pump is on The connectors Disconnect the connectors Return the system but is not inflating are connected and re-connect them to to Harvest the mattress. correctly. the connectors on the side Healthcare or your of the pump. local distributor ---------------------------------------------------------------------------------------------------------------------The pump is on There are no Replace the damaged Return the system but is not inflating leaks in the seat section with the to Harvest the mattress. mattress. correct spare parts. Healthcare or your available from Harvest local distributor. Healthcare. ------------------------------------------------------------There are no Untwist any kinks found. kinks in the tubing down the side of the mattress. ------------------------------------------------------------Check the Turn the pressure up or pressure is down to within the correct in the correct pressure range. A guide is range for the the front of the pump or in patient weight. the back of this booklet.
Installation Unpack the system and place the pump unit at the foot and of the bed. Place the support surface on the bed frame. Connect the tubes leading from the mattress to the outlet ports on the pump if required. Inflation tubes should be at the foot end of the bed. Refer to the comfort control setting (on the front of the pump and in the back of your user manual) and adjust the dial according to the patient’s weight. Connect the pump to the power supply and switch on the pump. At this stage both the mains power and low pressure indicators will illuminate. Cover the support surface with a loosely fitting sheet. The patient may be placed on the support surface.
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Page 16
BRIEF OPERATING PROCEDURES PART 2
HARVEST PRIME COMFORT ACTIVE TROUBLESHOOTING PROCEDURE PART 1
Operating Functions a)
Infection Control Should the mattress or pump become infected then please refer to Harvest Healthcare’s disinfecting procedure in this manual for appropriate cleaning processes
Fault Occurring
Ensure That
Possible Solution To The If Your Product Is Problem (Next Stage) Still Not Working ---------------------------------------------------------------------------------------------------------------------The pump is Mains is Connect the appliance to Return the pump showing no plugged in. the nearest mains socket unit to Harvest indications The switch is in and ensure that the green Healthcare or your that it is on. the on position mains switch is on local distributor. ----------------------------------------------------------The fuses on Replace them with the side of the correct fuses (T1amp ) pump are not blown ---------------------------------------------------------The fuse in Replace them with the the plug is correct fuses (3amp) not blown ---------------------------------------------------------------------------------------------------------------------The pump appears The hoses are Disconnect the hoses and Return the system be running but is connected re-connect them into the to Harvest not extinguishing correctly. outlet connectors on the Healthcare or your the low pressure side of the pump. local distributor. light. -------------------------------------------------------There are no Replace the damaged leaks in the mattress section with mattress. the correct spare parts.
Page 15
Page 8
GUARANTEES AND WARRANTIES
DISINFECTING PROCEDURE
PART 4
PART 1
If upon inspection, Harvest Healthcare accepts liability then the equipment shall be repaired or replaced immediately.
If Harvest Healthcare does not accept liability it shall inform the customer of its reasons and provide the customer with an estimate for either repair or replacement.
The following guidelines are suggested by Harvest Healthcare as being suitable infection control procedures. Further information and guidance is available from Harvest Healthcare on request and also your local Health and Safety advisor. It is advised that this procedure be adopted on transfer of the system between patients.
PUMPS General cleaning may be achieved by using a cloth dampened with a mild detergent and water solution. This may be followed up by either wiping with a sodium hypo chlorite solution to a dilution of 1000 PPM (parts per million) or by using an alcoholic wipe. These products are available from Harvest Healthcare. NOTE: Do not use hyper carbonate or phenol based cleaning solutions. Do not use any abrasive compounds or cleaning pads.
Page 9
Page 14
DISINFECTING PROCEDURE
GUARANTEES AND WARRANTIES
PART 2
PART 3
MATTRESS During general use the mattress and internal tube sets can be cleaned by using a mild detergent solution. Where appropriate mattress covers can be completely removed for laundering or sterilisation. Wherever there is staining or body fluids on the mattress, including cells and tubing, then a sodium hypo chlorite solution to a dilution of 1000 PPM should be used following thorough cleaning with soap and water. All mattress covers may be laundered as follows: Pre Wash Cold 10 minutes Main Wash >71oc 10 minutes Followed by cold rinses and extraction.
Supreme Pump
£125.00 (Ex VAT) providing 2 years additional warranty.
Seat Pump
£100.00 (Ex VAT) providing 2 years additional warranty.
Bubble Pump
£100.00 (Ex VAT) providing 2 years additional warranty.
Opal Pump
£100.00 (Ex VAT)providing 2 years additional warranty.
Do not use phenol based solutions
Any warranty issued should be taken out on the date of purchase and provides a warranty from that date. The warranty must be paid for at the date of purchase.
CAUTION: During cleaning procedures suitable protective clothing should be worn including suitable eye protection.
3.
Ensure that the mains power supply to the pump has been disconnected prior to cleaning.
In the event of a fault being discovered within the guarantee or warranty period, the customer shall notify either Harvest Healthcare or your local distributor at the earliest opportunity.
Claims Relating To Guarantee Or Warranty
Page 10
Page 13
ROUTINE MAINTENANCE GUARANTEES AND WARRANTIES
PART 1
PART 2 a.
That the usage has been on a fair wear and tear basis and excludes user damage.
b.
That Harvest Healthcare’s cleaning / disinfecting guidelines have been followed.
Suitably qualified personnel should carry out routine maintenance every 12 months from initial date of purchase. The following checks should be carried out:
1.
Inspect all filters If the filter is dirty, clean with a vacuum cleaner If the filter is still dirty then replace it with a new one (These are available to order from Harvest Healthcare)
c.
That Harvest Healthcare’s maintenance guidelines have been followed.
d.
That All maintenance has been carried out by suitable qualified personnel.
4.
Warranty
2.
3. Harvest Healthcare offers extended warranties only on the electrical equipment in the range, details are as follows: Royal Pump
£200.00 (Ex VAT) additional warranty.
providing
2
years
Remove the timer top and clean all dust and grease from all the air grooves using a cloth and a screwdriver, taking care not to remove the grease from the face surface.
Ensure that the hoses both inside the pump and also on the mattress are kink and split free. If any splits are found then replace all the damaged area. (These are available to order from Harvest Healthcare)
Page 11
4.
Page 12
ROUTINE MAINTENANCE
GUARANTEES AND WARRANTIES
PART 2
PART 1
Ensure that the pump is giving out enough MMHG (millimetres of mercury) on the maximum output by using either a sphygmomanometer or any mercury / digital pressure gauge. If not adjust the comfort control parameters to the correct range. If the pump is still not achieving the correct MMHG then replace the motor or the relevant defective parts. (Contact Harvest Healthcare for guidance on how to repair the diaphragm.)
5.
Check that the comfort control is working within the correct parameters. If not contact Harvest Healthcare for guidance.
6.
Check that the timer is rotating; if it is not rotating replace it with a new one. (These are available to order from Harvest Healthcare)
7.
Check that all the indicators are working; if any are found to be defective replace them with new ones. (These are available to order from Harvest Healthcare)
1.
Pumps All Harvest Healthcare Pumps have a guarantee for a period of 12 months from date of purchase.
2.
Mattresses/Seat Cushions All Harvest Healthcare Mattresses/Seats and Covers have a guarantee for a period of 12 months from date of purchase.
3.
Guarantee Harvest Healthcare guarantees to repair or replace pumps or mattresses issued to its customers which are found to be defective whilst still under the guarantee or warranty period (if applicable see our standard conditions on pages 12, 13 & 14). Harvest Healthcare’s guarantees are subject to the following conditions: That the equipment has been used for the purpose for which it was intended.