Harvest Healthcare
HARVEST ROYAL Operation Manual March 2007
Operation Manual
12 Pages

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Page 1
ALL PUMPS SUPPLIED BY HARVEST HEALTHCARE COMPLY TO THE FOLLOWING STANDARDS LISTED BELOW
BS 5724 PART 1 IEC 601-1 OPERATION MANUAL
HARVEST HEALTHCARE BRADMARSH BUSSINESS PARK BRADMARSH WAY ROTHERHAM SOUTH YORKSHIRE ENGLAND S60 1BW TELEPHONE +44(0)1709 377172 FAX +44(0)1709 377173 ©COPYRIGHT HARVEST HEALTHCARE 2007 Harvest Healthcare reserves the right to alter or amend this document without notice.
COMPANY ACCREDITED TO ISO 9002 STANDARDS
HARVEST ROYAL
DYNAMIC PRESSURE RELIEF MATTRESS SYSTEM
MARCH 2007
Page 1
CONTENTS GENERAL SAFETY
Pages 2 & 3
WARNINGS
Page 4
PRODUCT DESCRIPTION
Page 5
INITIAL INSTALLATION OF YOUR SYSTEM
Pages 6& 7
CLEANSING OF YOUR SYSTEM Pages 8 & 9 (DISINFECTING PROCEDURE) ROUTINE MAINTENANCE
Pages 10 & 11
WARRANTIES
Pages 12-15
TROUBLE SHOOTING
Pages 16- 18
COMFORT CONTROL SETTING PROCEDURE
Pages 19 & 20
Page 2
SAFETY Part 1 Important Please read carefully and familiarise yourself with the Information in this manual prior to using your equipment. Keep this manual in a handy place for any future reference. For your safety and to ensure the most efficient performance from your system the following precautions should be observed. Do not expose the pump unit to liquids of any kind. Always protect your system from open flames. Do not use phenol based solutions when cleaning. When in storage the system must be kept in a clean and dry environment. Do not store in direct sunlight.
Page 3
ROYAL WEIGHT CONVERSIONS
SAFETY Part 2 Weight in kg Weight in lb
Weight in stones & lb Pressure range
Note: All Harvest Healthcare pumps are fitted with a functional earth and are labelled accordingly both internally and externally. 0-75 kg
Double insulation
Type BF equipment
CE C E Marked Product
} } } } } As labelled accordingly } } }
112-165 lb 0 stone to 11 stone11lb LIGHT
76-100 kg 166-220 lb 12 stone to 15 stone10lb MEDIUM
Over 100 kg
220lb
15 stone 10 lb and over HEAVY
There is a possibility of Electro Magnetic Interference. If this occurs increase the distance between the devices.
Page 19
COMFORT CONTROL Page 20
Setting Procedure It is important to follow the correct setting procedure to ensure the patient receives adequate support while achieving maximum pressure relief and comfort. Failure to follow this procedure could result in the patient being put at risk. 1.
Lay the patient on the mattress surface.
2.
If auto weigh function is used the pump will auto set to the patients weight, if not go to no3 below.
3.
Set the correct pressure setting on the pump according to the patient weight guide below or on the face of the pump. Ensure that the correct pressure setting has been selected.
Note: Ensure that the pressure setting is set to the correct setting when the patient is returned to the bed if the pump has been used with a cushion. Failure to do so could result in the patient being put at risk.
Page 4 WARNING
ELECTRICAL EQUIPMENT CAN BE HAZARDOUS IF MISUSED. ONLY AUTHORISED TECHNICAL PERSONNEL SHOULD REMOVE THE BACK FOR MAINTENANCE. REMOVING THE BACK CASE BY UNQUALIFIED PERSONNEL WILL INVALIDATE ANY WARRANTY WARNING BEFORE CLEANING THE UNIT ENSURE THAT THE ELECTRICAL SUPPLY TO THE PUMP HAS BEEN DISCONNECTED. PLEASE REMOVE THE PLUG FROM THE POWER SUPPLY. CAUTION DO NOT USE THIS SYSTEM AS A MEANS FOR LIFTING THE PATIENT. THIS WILL DAMAGE THE SYSTEM AND COULD PUT THE PATIENT AT RISK.
Page 5
PRODUCT DESCRIPTION
Page 18
HARVEST ROYAL TROUBLESHOOTING PROCEDURE The HARVEST ROYAL is an alternating pressure relieving mattress system used in the prevention and treatment of pressure ulcers. This system is recommended for use by a patient who is at risk from pressure sores. By using the established principles of alternating therapy, the ROYAL offers the patient comfortable and relaxing support that can both prevent break tissue down and enhance healing. The ROYAL pump unit is both lightweight and compact; its features include a clearly visible low-pressure warning indicator, upto 8 hours battery backup, auto weigh / auto set function and a manual pressure / comfort control function. The ROYAL is made up of 16 air cells. The alternating section is split up into 2 sections consisting of odd cells e.g. 1,3,5 etc and even cells e.g. 2,4,6 etc. These two sections will alternate through a 10 minute cycle in which time both sets of alternating air cells will have inflated and deflated sequentially. All air cells are individually replaceable should any damage occur to them. The base section of the mattress is always static and can only be deflated via the CPR. The mattress is fitted with a vapour permeable cover, and the quick release 3 pipe connector c/w transport cap enable easy patient transport arrangements. To deflate the system simply twist the CPR.
PART 3 Fault Occurring
Ensure That
Possible Solution To The Problem (Next Stage)
If Your Product Is Still Not Working
The system does not appear to be alternating.
There are no kinks in the tubing down the side of the mattress.
Untwist any kinks found.
Return the system to Harvest Healthcare or your local distributor.
Re-position the pump either on the floor or attach to a suitable surface.
Return the system to Harvest Healthcare or your Local distributor.
The pump is The pump is operating noisily. not resting against a solid surface.
ALL CIRCUIT DIAGRAMS AND PARTS ARE AVAILABLE FROM HARVEST HEALTHCARE UPON REQUEST
Page 6
Page 17
HARVEST ROYAL TROUBLESHOOTING PROCEDURE
BRIEF OPERATING PROCEDURES PART 1
PART 2 Fault Occurring
Ensure That
Possible Solution To The Problem (Next Stage)
If Your Product Is Still Not Working
Installation
Disconnect the connectors and re-connect them to the connectors on the side of the pump.
Return the system to Harvest Healthcare or your local distributor
Replace the damaged seat section with the correct spare parts. available from Harvest Healthcare. ------------------------------------------------------------
Return the system to Harvest Healthcare or your local distributor.
Unpack the system and place the pump unit at the foot and of the bed. Place the support surface on top of the bed base or cushion in the chair where the patient will be seated with the cells and / or vapour permeable cover uppermost. Connect the tubes leading from the mattress to the outlet ports on the pump. Inflation tubes should be at the foot end of the bed or at the front of the cushion. Connect all straps on the bed and clip together. Connect the pump to the power supply and switch on the Pump, on the screen on the front the pump will indicate
The pump is on The connectors but is not inflating are connected the mattress. correctly.
The pump is on There are no but is not inflating leaks in the the mattress. mattress.
There are no Untwist any kinks found. kinks in the tubing down the side of the mattress. ------------------------------------------------------------Check the pressure is in the correct range for the patient weight.
Turn the pressure up or down to within the correct pressure range. A guide is the front of the pump or in the back of this booklet.
please wait if auto weigh activated. If so please wait until indicator reads mattress ready. Cover the support surface with a loosely fitting sheet and lay patient on mattress, the pump will now auto set or alternatively manually set the comfort setting. Please refer to the comfort control guide on the front of the pump or in user manual
Page 7
Page 16
BRIEF OPERATING PROCEDURES PART 2
HARVEST ROYAL TROUBLESHOOTING PROCEDURE PART 1
Operating Functions a)
b) c)
d)
e)
Transport Mode If required, disconnect the hoses from the pump and place the transport cap on the 3 pipe connector. The system will now equalise and retain pressure once the pump has been shut off. CPR Requirement If rapid deflation is required, simply twist the bottle CPR Battery Backup Once the pump has been disconnected from the mains or switched of battery backup is activated. To shut the unit down hold the function button on the front for 6 seconds Auto Weigh / Auto Set This is a self set mode which automatically sets and adjusts to the patients weight Infection Control Should the mattress or pump become infected then please refer to Harvest Healthcare’s disinfecting procedure in this manual for appropriate cleaning processes
Fault Occurring
Ensure That
Possible Solution To The If Your Product Is Problem (Next Stage) Still Not Working --------------------------------------------------------------------------------------------------------------------The pump is Mains is Connect the appliance to Return the pump showing no plugged in. the nearest mains socket unit to Harvest indications The switch is in and ensure that the green Healthcare or your that it is on. the on position mains switch is on local distributor. ----------------------------------------------------------The fuses on Replace them with the side of the correct fuses (T1amp ) pump are not blown ---------------------------------------------------------The fuse in Replace them with the the plug is correct fuses (3amp) not blown --------------------------------------------------------------------------------------------------------------------The pump appears The hoses are Disconnect the hoses and Return the system be running but is connected re-connect them into the to Harvest not extinguishing correctly. outlet connectors on the Healthcare or your the low pressure side of the pump. local distributor. light. -------------------------------------------------------There are no Replace the damaged leaks in the mattress section with mattress. the correct spare parts.
Page 15
Page 8
GUARANTEES AND WARRANTIES
DISINFECTING PROCEDURE
PART 4
PART 1
If upon inspection, Harvest Healthcare accepts liability then the equipment shall be repaired or replaced immediately.
If Harvest Healthcare does not accept liability it shall inform the customer of its reasons and provide the customer with an estimate for either repair or replacement.
The following guidelines are suggested by Harvest Healthcare as being suitable infection control procedures. Further information and guidance is available from Harvest Healthcare on request and also your local Health and Safety advisor. It is advised that this procedure be adopted on transfer of the system between patients.
PUMPS General cleaning may be achieved by using a cloth dampened with a mild detergent and water solution. This may be followed up by either wiping with a sodium hypo chlorite solution to a dilution of 1000 PPM (parts per million) or by using an alcoholic wipe. These products are available from Harvest Healthcare. NOTE: Do not use hyper carbonate or phenol based cleaning solutions. Do not use any abrasive compounds or cleaning pads.
Page 14
Page 9
DISINFECTING PROCEDURE
GUARANTEES AND WARRANTIES
PART 2
PART 3
MATTRESS During general use the mattress and internal tube sets can be cleaned by using a mild detergent solution. Where appropriate mattress covers can be completely removed for laundering or sterilisation. Wherever there is staining or body fluids on the mattress, including cells and tubing, then a sodium hypo chlorite solution to a dilution of 1000 PPM should be used following thorough cleaning with soap and water. All mattress covers may be laundered as follows: Pre Wash Cold 10 minutes o 10 minutes Main Wash >71 c Followed by cold rinses and extraction.
Supreme Pump
£125.00 (Ex VAT) providing 2 years additional warranty.
Cavalier Pump
£125.00 (Ex VAT) providing 2 years additional warranty.
Royal Pump
£200.00 (Ex VAT) providing 2 years additional warranty.
Opal Pump
£100.00 (Ex VAT)providing 2 years additional warranty.
Do not use phenol based solutions
Any warranty issued should be taken out on the date of purchase and provides a warranty from that date. The warranty must be paid for at the date of purchase.
CAUTION: During cleaning procedures suitable protective clothing should be worn including suitable eye protection.
3.
Ensure that the mains power supply to the pump has been disconnected prior to cleaning.
In the event of a fault being discovered within the guarantee or warranty period, the customer shall notify either Harvest Healthcare or your local distributor at the earliest opportunity.
Claims Relating To Guarantee Or Warranty
Page 13
Page 10
ROUTINE MAINTENANCE
GUARANTEES AND WARRANTIES
PART 1
PART 2 a.
That the usage has been on a fair wear and tear basis and excludes user damage.
Suitably qualified personnel should carry out routine maintenance every 12 months from initial date of purchase. The following checks should be carried out:
b.
That Harvest Healthcare’s cleaning / disinfecting guidelines have been followed.
c.
That Harvest Healthcare’s maintenance guidelines have been followed.
d.
That All maintenance has been carried out by suitable qualified personnel.
4.
Warranty
1.
Inspect filter If the filter is dirty, clean with a vacuum cleaner And refit
2.
Check internal bleed valves are not blocked, If so replace
3.
Ensure that the hoses both inside the pump and also on the mattress are kink and split free. If any splits are found then replace all the damaged area.
Harvest Healthcare offers extended warranties only on the electrical equipment in the range, details are as follows: (These are available to order from Harvest Healthcare) Wondermat Pump
£200.00 (Ex VAT) providing 2 years additional warranty.
Page 11
4.
Page 12
ROUTINE MAINTENANCE
GUARANTEES AND WARRANTIES
PART 2
PART 1
Ensure that the pump is giving out enough MMHG (millimetres of mercury) on the maximum output by using either a sphygmomanometer or any mercury / digital pressure gauge. If not adjust the comfort control parameters to the correct range. If the pump is still not achieving the correct MMHG then replace the motor or the relevant defective parts. (Contact Harvest Healthcare for guidance on how to repair the diaphragm.)
5.
Check that the comfort control is working within the correct parameters. If not contact Harvest Healthcare for guidance.
6.
Check that the timer is changing; if they is not changing replace it with a new one. (These are available to order from Harvest Healthcare)
7.
Check that all the indicators are working; if any are found to be defective replace them with new ones. (These are available to order from Harvest Healthcare)
1.
Pumps All Harvest Healthcare Pumps have a guarantee for a period of 12 months from date of purchase.
2.
Mattresses/Seat Cushions All Harvest Healthcare Mattresses/Seats and Covers have a guarantee for a period of 12 months from date of purchase.
3.
Guarantee Harvest Healthcare guarantees to repair or replace pumps or mattresses issued to its customers which are found to be defective whilst still under the guarantee or warranty period (if applicable see our standard conditions on pages 12, 13 & 14). Harvest Healthcare’s guarantees are subject to the following conditions: That the equipment has been used for the purpose for which it was intended.