TE7 and TE5 Service Manual ( Advanced) Rev 18.0

Table of Contents Table of Contents... i Version Information ... I Intellectual Property Statement ... III Applicability ... III Responsibility of Mindray ... III Warranty Statements： ... IV Customer Service Department... V Descriptions Committed ... V 1

Safety Precautions... 1-1 1.1

Meaning of Signal Words ... 1-1

1.2

Symbols ... 1-1

1.3

2

Meaning of Safety Symbols ... 1-1

1.2.2

Warning Labels ... 1-2

1.2.3

General Symbols ... 1-2

Safety Precautions ... 1-4 1.3.1

Electric Safety ... 1-4

1.3.2

Mechanical Safety ... 1-5

1.3.3

Personnel Safety ... 1-5

1.3.4

Others ... 1-6

Product Specifications ... 2-1 2.1

2.2

3

1.2.1

Introduction ... 2-1 2.1.1

Intended Use ... 2-1

2.1.2

System Appearance ... 2-1

2.1.3

Trolley Appearance ... 2-3

2.1.4

Peripherals Supported ... 2-5

Specifications ... 2-6 2.2.1

External Dimensions and Weight ... 2-6

2.2.2

Electric Specifications ... 2-6

2.2.3

Environment Specifications ... 2-7

2.2.4

Monitor Specifications ... 2-7

System Installation ... 3-1 3.1

Installation Preparations ... 3-1 3.1.1

Electrical Requirements ... 3-1

3.1.2

Installation Condition ... 3-2

i

3.1.3 3.2

3.3

3.4

3.5

4

4.2

3.2.1

Unpacking Process ... 3-3

3.2.2

Check ... 3-8

Installation of Whole Device ... 3-8 3.3.1

Connecting Power Cable ... 3-8

3.3.2

Connecting a Ultrasound Probe ... 3-9

Installing Peripherals ... 3-9 3.4.1

Connecting the Footswitch ... 3-9

3.4.2

Connecting/Removing a USB Devices ... 3-11

3.4.3

Graph/Text Printer... 3-12

3.4.4

Video Printer ... 3-14

3.4.5

Barcode Reader... 3-14

System Configuration ... 3-18 3.5.1

Power-on Running ... 3-18

3.5.2

Enter Doppler ... 3-19

3.5.3

System Preset ... 3-20

3.5.4

Peripheral Preset ... 3-22

3.5.5

Network Preset ... 3-24

3.5.6

DICOM/HLP Preset ... 3-28

3.5.7

Security ... 3-38

3.5.8

System Information Verification ... 3-47

Function Structure of Hardware System ... 4-1 4.1.1

Probe Socket ... 4-1

4.1.2

Front-end Circuit ... 4-1

4.1.3

Ultrasonic Engine... 4-2

4.1.4

Back-end Platform ... 4-2

4.1.5

Person-and-machine Communication ... 4-2

4.1.6

Power Supply & Battery ... 4-3

Physical Structure of Hardware System ... 4-3 4.2.1

Physical Structure and Connection of Hardware System ... 4-3

4.2.2

Circuit Principle of Hardware System ... 4-4

4.2.3

Hardware Board... 4-5

4.2.4

Hardware Module ... 4-6

4.2.5

The Description on Hardware System ... 4-7

Checking Performance and Functions ... 5-1 5.1

ii

Unpacking ... 3-3

Product Principle ... 4-1 4.1

5

Installation Confirmation ... 3-2

Description ... 5-1

5.2

5.3

5.4

5.5

6

Checking System Status ... 5-1 5.2.1

Running Status ... 5-1

5.2.2

Working Condition ... 5-1

General Check ... 5-2 5.3.1

Check Flow ... 5-2

5.3.2

Check Content ... 5-2

Functions Checking ... 5-4 5.4.1

Checking Flow ... 5-4

5.4.2

Checking Content ... 5-4

Performance Test ... 5-18 5.5.1

Test Procedures ... 5-18

5.5.2

Test Content... 5-18

Software Installation & Maintenance ... 6-1 6.1

Enter Maintenance ... 6-1

6.2

Software Installation/Restoration ... 6-2

6.3

Enter Windows ... 6-2

6.4

Software Maintenance... 6-3 6.4.1

6.5

6.6

7

8

Log Export ... 6-3

Data Backup and Storage ... 6-3 6.5.1

Preset Data Management ... 6-3

6.5.2

Patient Data Backup and Restoration ... 6-5

Introduction on HDD Partition Data ... 6-5

Field Replaceable Unit ... 7-1 7.1

Main Unit ... 7-1

7.2

Mobile Trolley ... 7-9

Structure and Assembly/Disassembly ... 8-1 8.1

8.2

Structure of the Entire System ... 8-1 8.1.1

Main Unit ... 8-1

8.1.2

Mobile Trolley... 8-2

Main Unit Assembly/Disassembly ... 8-8 8.2.1

Preparation ... 8-8

8.2.2

Dust-proof net set ... 8-9

8.2.3

Battery ... 8-9

8.2.4

Back Cover Assembly of the Main Unit ... 8-11

8.2.5

Front Cover Assembly of the Main Unit ... 8-19

8.2.6

Probe Board Assembly ... 8-20

8.2.7

SSD and Wireless Adapter ... 8-21

8.2.8

Main Board Assembly ... 8-23

iii

8.2.9

ECG module ... 8-25

8.2.10 Heatsink Module ... 8-25 8.3

Trolley Assembly/Disassembly ... 8-27 8.3.1

Preparation ... 8-28

8.3.2

Wet Tissue Holder ... 8-29

8.3.3

Printer ... 8-30

8.3.4

Upper Cover of Trolley’s Handle ... 8-30

8.3.5

Main Unit Support ... 8-32

8.3.6

Support ... 8-33

8.3.7

Front/Back Cover of the Stand ... 8-34

8.3.8

Lower Cover Assembly of Trolley’s Handle ... 8-38

8.3.9

Upper Cover of the Base ... 8-41

8.3.10 Cable Reel Assembly ... 8-42 8.3.11 Stand Assembly ... 8-46 8.3.12 Caster ... 8-50

9

Installation of Option Modules ... 9-1 9.1

Installation of Optional Devices to Software ... 9-1

9.2

Installation of the Accessory Kits and Optional Devices to Hardware ... 9-3 9.2.1

Storage Tray ... 9-4

9.2.2

Probe Holder to the Trolley ... 9-4

9.2.3

Probe Holder ... 9-4

9.2.4

Desktop... 9-5

9.2.5

VESA Connecting Rod ... 9-6

10 System Diagnosis and Support ... 10-1 10.1 General Status Indicator ... 10-1 10.1.1 Display Status Indicator ... 10-1 10.1.2 Status of Whole Machine ... 10-1 10.2 Get Whole Machine Started ... 10-3 10.2.1 Power-on Process of Whole Machine Supplied by AC ... 10-4 10.2.2 The Start-up Process of BIOS ... 10-4 10.2.3 Windows Start-up... 10-4 10.2.4 The Start-up of Doppler ... 10-5 10.3 Alarming and Abnormal Information ... 10-7 10.3.1 Power Error ... 10-7 10.3.2 Abnormal Voltage of System Power ... 10-8 10.3.3 Abnormal Temperature ... 10-9 10.3.4 Fan Error ... 10-9 10.3.5 PHV Error ... 10-10

iv

10.3.6 Other Errors ... 10-11 10.4 Self-test ... 10-11 10.4.1 Self-test Introduction ... 10-11 10.4.2 Operation Procedure of Maintenance Self-test ... 10-11 10.4.3 User Self-test ... 10-17 10.4.4 Test Report ... 10-18

11 Care and Maintenance ... 11-1 11.1 Overview ... 11-1 11.1.1 Tools, Measurement Devices and Consumables ... 11-1 11.1.2 Routine Maintenance Items ... 11-2 11.2 Cleaning ... 11-3 11.2.1 System Cleaning... 11-3 11.2.2 Peripherals Cleaning ... 11-5 11.3 Check ... 11-5 11.3.1 General Check ... 11-5 11.3.2 System Function Check ... 11-6 11.3.3 Check for Peripherals and Optional Functions ... 11-6 11.3.4 Mechanical Safety Inspection ... 11-7 11.3.5 Electrical Safety Inspection ... 11-8

12 Troubleshooting of Regular Malfunctions... 12-1 12.1 Troubleshooting as the System is Disabled to Power On ... 12-1 12.1.1 Related Modules or Boards ... 12-1 12.1.2 Key Points Supporting Troubleshooting ... 12-1 12.1.3 Troubleshooting as the System is Disabled to Power On ... 12-1 12.2 The System Cannot Perform Troubleshooting ... 12-2 12.2.1 Related Modules or Boards ... 12-2 12.2.2 Key Points Supporting Troubleshooting ... 12-2 12.2.3 The System Cannot Perform Troubleshooting ... 12-3 12.3 Image Troubleshooting ... 12-3 12.3.1 Related Modules or Boards ... 12-3 12.3.2 Key Points Supporting Troubleshooting ... 12-3 12.3.3 Image Troubleshooting ... 12-4 12.4 Troubleshooting touchscreen board ... 12-4 12.4.1 Related Modules or Boards ... 12-4 12.4.2 Key Points Supporting Troubleshooting ... 12-5 12.4.3 Touchscreen Troubleshooting ... 12-5 12.5 Troubleshooting LCD Display... 12-5 12.5.1 Related Modules or Boards ... 12-5

v

12.5.2 Key Points Supporting Troubleshooting ... 12-6 12.5.3 Troubleshooting Monitor ... 12-6

Appendix A

Electrical Safety Inspection ...A-1

Appendix B

Phantom Usage Illustration ...B-1

Appendix C

Description of Self-test Test Items ...C-1

vi

Version Information Mindray may revise this publication from time to time without written notice. The detailed information is shown below: Version

Release Date

Reason for Revision

1.0

2014.10.14

Initial release

2.0

2015.01.06

3.0

2015.7

Change “C.1.30 Z0602 Touch Screen Function Test” in chapter Appendix C Section 2.1.4, add printer SONY UP-D898MD and SONY UP-X898MD Section 3.2.1.3, add the travelling case unpacking process

4.0

2015.9

Section 7.1, change the No of the main unit back cover with three-probe and single-probe Section 9.2.5, add the process of mounting VESA connecting rod. Section 11.2.1.3, add supporting disinfectants of the main unit. Section7.1, add number and picture of ECG module.

5.0

2015.9

6.0

2016.4

Section 7, change the wired network connection information.

7.0

2016.6

Update FRU part number of ECG module, Dust-proof mesh，Battery cover assembly

8.0

2016.8

Add TE5 poduct model and related FRU parts, add promotion feature in 9.1.

9.0

2016.8

Update warning labels.

10.0

2016.12

Add chapters 8.3.7.2; 8.3.8.2; 8.3.10.2; 8.3.11.2 for assembly/disassembly of trolley without telescoping mechanism and cable retractor configuration.

11.0

2017.11

In chapter 7, add main board assembly, PC module assembly, and SSD card.

12.0

2018.04

In section 2.1.4, update the peripheral table, and in section 3.4.5, add introduction about the JADAK barcode reader

13.0

2018.7

Section 8.2.9, add steps of connecting the ECG module.

1. Update part numbers of Main unit front cover, Back cover assembly, SSD, Dust-proof mesh and Battery cover assembly 2. Add description of Q-Path and anti-virus software

14.0

2018.9

Update the picture of travelling case unpacking

15.0

2018.11

Update the part number of battery cover assembly

16.0

2019.1

Replace JADAK 1-D barcodes with high resolution pictures

2019.6

In chapter 7, add Dust-proof net set (FRU) and Heatsink module (Include Thermal pad).

17.0

In chapter 8, add disassembly/assembly steps for Heatsink module. 18.0

2019.7

In section 2.1.4, change DS6707 to DS4308. I

2019 Shenzhen Mindray Bio-medical Electronics Co., Ltd. All Rights Reserved.

II

Intellectual Property Statement SHENZHEN MINDRAY BIO-MEDICAL ELECTRONICS CO., LTD. (hereinafter called “Mindray”) owns the intellectual property rights to this Mindray product and this manual. This manual may refer to information protected by copyright, trademark, or patents, and does not convey any license under the intellectual property rights of Mindray or of others. Mindray intends to maintain the contents of this manual as confidential information. Disclosure of the information in this manual in any manner whatsoever without the written permission of Mindray is strictly forbidden.

Release, amendment, reproduction, distribution, rental, adaptation, translation or any other derivative work of this manual in any manner whatsoever without the written permission of Mindray is strictly forbidden. is the trademark of Mindray. All other trademarks that appear in this manual are used only for informational or editorial purposes. They are the property of their respective owners.

Applicability This service manual is intended as a guide for technically qualified personnel during service procedures. This service manual describes the product according to the most complete configuration; some of the content may not apply to the specific product you are servicing. If you have any questions, please contact the Mindray Customer Service Department (contact information is below). Do not attempt to service this equipment unless this service manual has been consulted and is understood. Failure to do so may result in personal injury or product damage.

Responsibility of Mindray Contents of this manual are subject to change without prior notice. Please check with the Mindray Customer Service Department for any updates or changes to this manual. All information contained in this manual is believed to be correct as of the date of its publication. Mindray shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual. Mindray shall not be responsible for the effects on safety, reliability, and performance of this product if: 

Installation operations, expansions, changes, modifications and repairs of this product are conducted by personnel not authorized by Mindray;



The electrical installation of the relevant room does not comply with the applicable national and local requirements;



The product is not used in accordance with the instructions for use. III

Warranty Statements： Mindray warrants that components within the ultrasound system under warranty will be free from defects in workmanship and materials for the amount of time specified under Mindray’s then-current warranty policy (please check with the Mindray Customer Service Department for the applicable warranty period for each system). Under this warranty, Mindray will repair or replace (at Mindray’s option) any defective component at no charge for materials according to Mindray’s then-current warranty policy. This warranty does not cover consumable items such as, but not limited to, traveling carrying case, acoustic gel, paper, disposable or one-off materials, and sampling materials. Recommended preventative maintenance, as prescribed in the Service Manual, is the responsibility of the user, and is not covered by this warranty. Mindray will not be liable for any incidental, special, or consequential loss, damage, or expense directly or indirectly arising from the use of its products. Liability under this warranty and the buyer’s exclusive remedy under this warranty is limited to servicing or replacing the affected products, at Mindray’s option, at the factory or at an authorized Distributor, for any product which shall under normal use and service appear to Mindray to have been defective in material or workmanship. No agent, employee, or representative of Mindray has any authority to bind Mindray to any affirmation, representation, or warranty concerning its products, and any affirmation, representation, or warranty made by any agent, employee, or representative shall not be enforceable by buyer or user. THIS WARRANTY IS EXPRESSLY IN LIEU OF, AND MINDRAY EXPRESSLY DISCLAIMS, ANY OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, AND OF ANY OTHER OBLIGATION ON THE PART OF MINDRAY. Damage to any product or parts through misuse, neglect, accident, or by affixing any non-standard accessory attachments or by any customer modification voids this warranty. Mindray makes no warranty whatever in regard to trade accessories, such being subject to the warranty of their respective manufacturers. A condition of this warranty is that the equipment or any accessories which are claimed to be defective be returned, when authorized, to the appropriate Mindray affiliate. Please contact the Mindray Customer Service Department for appropriate details for your region.

IV

Customer Service Department Manufacturer:

Shenzhen Mindray Bio-Medical Electronics Co., Ltd.

Address:

Mindray Building, Keji 12th Road South, High-tech industrial park, Nanshan, Shenzhen 518057,P.R.China

Website:

www.mindray.com

E-mail Address:

[email protected]

Tel:

+86 755 81888998

Fax:

+86 755 26582680

Descriptions Committed The following marks are used for describing menu items, buttons on dialog boxes and other basic operations in the manual:   

[Menu item or key]: the square bracket for enclosing menu item or key refers to the menu items or the keys on dialog boxes. Click [Menu item or key]: move the cursor to the menu item or the key on the dialog box, and then press <Set>. Or, click other optional keys on touch screen. [Menu item]-[Sub-menu item]: select sub-menu item based on the operation path.

V

1

Safety Precautions

This chapter describes important issues related to safety precautions, as well as the labels and icons on the ultrasound machine.

1.1

Meaning of Signal Words

In this service manual, the signal words DANGER, WARNING, CAUTION and NOTE are used regarding safety and other important instructions. The signal words and their meanings are defined as follows. Please be aware of the meaning of the signal words before reading this manual. Signal word

Description

DANGER

Indicates an imminently hazardous situation that, if not avoided, will result in death or serious injury.

WARNING

Indicates a potentially hazardous situation that, if not avoided, could result in death or serious injury.

CAUTION

Indicates a potentially hazardous situation that, if not avoided, may result in minor or moderate injury.

NOTE

Indicates a potentially hazardous situation that, if not avoided, may result in property damage.

Description

1.2

Important information that helps you to use the system more effectively.

Symbols

The following tables provide location and information of the safety symbols and warning labels, please read carefully.

1.2.1

Meaning of Safety Symbols Symbol

Description Type-BF applied part Note: The ultrasound probes connected to this system are type-BF applied parts. Caution

Safety Precautions 1-1

1.2.2

Warning Labels

No.

Warning Labels

Description

1.

2.

Read this information carefully before using the system.

The following labels are available when the system works with the mobile trolley.

a

(a) Do not place the system with the mobile trolley on a sloped surface. Otherwise the system may slide, resulting in personal injury or the system malfunction. Two persons are required to move the system over a sloped surface. b DO NOT sit on the trolley.

b

c When the casters are locked, DO NOT push the trolley.

c

3.

Non-ionizing radiation

4.

CONFORMS TO AAMI Std. ES 60601-1, IEC Std. 60601-2-37，IEC Std. 60601-2-18; CERTIFIED TO CSA Std. C22.2 NO. 60601-1, 60601-2-37, 60601-2-18

1.2.3

General Symbols

This symbols used in the device are listed in the following table. Meanings are: No.

Symbol

Description

1.

Caution!

2.

Type-BF applied part

3.

No user serviceable parts (power adapter)

4.

Battery installation position

1-2 Safety Precautions

No.

Symbol

Description

5.

Product serial number

6.

Manufacture date

7.

Battery status indicator

8.

AC (Alternating current)

9.

Standby status indicator

10.

Probe connector unlocking symbol

11.

Probe connector locking symbol

12.

Extending port

13.

HDMI

HDMI port

14.

USB port

15.

Network port

16.

Probe socket

17.

Power consumption

18.

Maximum load for printer bracket on the trolley

19.

Trolley input

20.

Trolley output

21.

Maximum load for storage bin on the trolley

22.

Authorized representative in the European Community This product is provided with a CE marking in accordance with the regulations stated in Council Directive 93/42/EEC concerning Medical Devices. The number adjacent to the CE marking (0123) is the number of the EU-notified body certified for meeting the requirements of the Directive.

23.

The radio device used in this product complies with the essential requirements and other relevant provisions of Directive 1999/5/EC (Radio Equipment and Telecommunications Terminal Equipment Directive). The product is in compliance with ETSI EN 300 328 and ETSI EN 301 489. The product complies with the Council Directive 2011/65/EU

Safety Precautions 1-3

1.3

Safety Precautions

Please read the following precautions carefully to ensure the safety of the patient and the operator when using the probes.

DANGER:

1.3.1

Do not operate this system in an atmosphere containing flammable or explosive gases such as anesthetic gases, oxygen, and hydrogen or explosive fluid such as ethanol because an explosion may occur.

Electric Safety

WARNING:

1. Connect the power plug of this system and power plugs of the peripherals to wall receptacles that meet the ratings indicated on the rating nameplate. Using a multifunctional receptacle may affect the system grounding performance, and cause the leakage current to exceed safety requirements. Use the power cord accompanied with the system provided by Mindray. 2.

Disconnect the AC power before you clean or uninstall the ultrasound machine, otherwise, electric shock may result.

3. When using peripherals not powered by the auxiliary output of the ultrasound system, or using peripherals other than permitted by Mindray, make sure the overall leakage current of peripherals and the ultrasound system meets the requirement of the local medical device electrical regulation (like enclosure leakage current should be no more than 500uA of IEC60601-1:2005), and the responsibility is held by the user. 4. In maintenance or assembly/disassembly, make sure other cables are connected well before the battery connecting cable is connected, otherwise the system may be damaged due to hot-plug. 5. Do not use this system simultaneously with equipment such as an electrosurgical unit, high-frequency therapy equipment, or a defibrillator, etc.; otherwise electric shock may result. 6. This system is not water-proof. If any water is sprayed on or into the system, electric shock may result.

CAUTION:

1. DO NOT connect or disconnect the system’s power cord or its accessories (e.g., a printer or a recorder) without turning OFF the power first. This may damage the system and its accessories or cause electric shock. 2. Avoid electromagnetic radiation when perform performance test on the ultrasound system.

1-4 Safety Precautions

3. In an electrostatic sensitive environment, don’t touch the device directly. Please wear electrostatic protecting gloves if necessary. 4. You should use the ECG leads provided with the ECG module. Otherwise it may result in electric shock. 5. Maximum output power of the trolley is 240 VA.

1.3.2

Mechanical Safety

WARNING:

1. When moving the system, you should first power off the system, disconnect the system from other devices (including probes) and disconnect the system from the power supply. 2. Do not subject the transducers to knocks or drops. Use of a defective probe may cause electric shock to the patient.

CAUTION:

1. Do not expose the system to excessive vibration (during the transportation) to avoid device dropping, collision, or mechanical damage. 2. When you place the system on the mobile trolley and move them together, you must secure all objects on the mobile trolley to prevent them from falling. Otherwise you should separate the system from the mobile trolley and move them individually. When you have to move the system with the mobile trolley upward or downward the stairs, you must separate them first and then move them individually. 3. Do not move the ultrasound system if the HDD indicator is green, sudden shake may cause the HDD in damage. 4

1.3.3 Note:

When moving the trolley with mounted system, please take care of the connector of the power adapter in case of damage.

Personnel Safety 1. 2. 3.

The user is not allowed to open the covers and panel of the system, neither device disassemble is allowed. To ensure the system performance and safety, only Mindray engineers or engineers authorized by Mindray can perform maintenance. Only technical professionals from Mindray or engineers authorized by Mindray after training can perform maintenance.

Safety Precautions 1-5

1.3.4 Note:

Others For detailed operation and other information about the ultrasound system, please refer to the operator’s manual.

1-6 Safety Precautions

2

Product Specifications

2.1

Introduction

2.1.1

Intended Use

The diagnostic ultrasound system TE7/TE7T/TE7S/TE7 Pro/TE7 Super/TE5/TE5T/TE5S/TE5 Pro/TE5 Super is intended for use in clinical ultrasonic diagnosis.

2.1.2

System Appearance

Product Specifications 2-1

No.

Name

Function

1

Touch screen and monitor

Operator-system interface or control; displays the image and parameters during the scan.

2

Telescoping handle

Used for moving the system occasionally.

3

Intra-cavity probe holder

Used for placing the probe.

4

Probe locking switch

Locks or unlocks the probe connecting with the main unit.

5

Probe port

Connects a probe to the main unit.

6

Probe holder

Used for placing the probe.

7

Kensington lock

Locks the main unit to the trolley in case of loss.

8

Power inlet

Connects with the power adapter.

9

Serial port for connecting ECG

Connects the ECG Module .

10

HDMI

Used for extending the monitor.

11

USB ports

Connects USB devices.

12

Network port

Connects the network.

NOTE:

Mindray recommends using Category 2-certified HDMI output cables (marked as “High Speed”) according to HDMI 1.3 standard for a good output effect. Otherwise, abnormal display effect may result. You can use a HDMI-to-DVI adapter for outputting to a display with DVI input. When connecting TE7/TE7T/TE7S/TE7 Pro/TE7 Super/TE5/TE5T/TE5S/TE5 Pro/TE5 Super with an external display or recording devices via HDMI, choose a right output setting resolution ([Setup] ->[System] ->[Peripheral] -> [Display]), and please make sure the scan rate of 60Hz progressive is supported by the external device, otherwise malfunction may result.

2-2 Product Specifications