RAIZER II User Manual Ver 1.1 Sept 2019

User Manual

44 Pages

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File Size: 4.44 MB

File Name: RAIZER II User Manual Ver 1.1 Sept 2019.pdf

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Page 1

USER MANUAL – RAIZER® II – GB VERSION 1.1

Contents 1.

Foreword... 4 1.1 Electronic version ... 4

EC declaration of conformity ... 5

Labelling of the equipment ... 6

Technical specifications ... 8 5.1 Dimensional drawings ... 8 5.2 Technical specifications... 9 5.3 Technical specifications USB charger ... 9 5.4 Technical specifications charger ... 9 5.5 Technical specifications radio components ... 9 5.6 Patents and design registration ...10

Safety instructions ...11 6.1 Avoid personal injury ...11 6.2 Overload ...11 6.3 Personal safety ...11 6.4 Safety belt ...11 6.5 Handling ...12

Functionality ...13

Prior to use ...13 8.1 Charging the Raizer ...13 8.2 Operating the Raizer ...14

Operation ...16 9.1 Assembling the Raizer ...16 9.2 Placing the Raizer ...17 9.3 Mounting the seat belt ...18 9.4 Mounting the backrests ...19 9.5 Mounting the legs ...20 9.6 Alerts prior to lifting ...21 9.7 Lifting a person ...22

10. Disassembly ...24 11. Charging the Raizer ...25 12. Maintenance ...26 12.1 Cleaning ...26 12.2 Mechanical maintenance ...26

USER MANUAL – RAIZER® II – GB VERSION 1.1 12.3 Maintenance of the transport bags ...26 12.4 Pairing the transmitter and the receiver (remote control) ...27 12.5 The remote control...28 13. Service inspections ...29 14. Service logbook ...31 15. Spare parts and accessories ...32 16. Troubleshooting ...39 17. Electrical diagram...40 18. Disposal ...41 19. Right of complaint ...41

September 2019

USER MANUAL – RAIZER® II – GB VERSION 1.1

1. Foreword Congratulations on your purchase of the Raizer. This is an original user manual for your new Raizer II. Hereinafter we use the term Raizer for Raizer II, if nothing else is specifically indicated. It is important to read this manual before using the Raizer. The Raizer is a battery-powered mobile lifting chair which helps a lying person up to an almost standing position in a few minutes. The Raizer can be operated by only a single assistant and requires no physical effort from the assistant aside from a helping hand. The Raizer is simple to operate by means of the control panel mounted on the side of the seat, or with the remote control.

1.1

Electronic version

We offer an online version of the user manual which can always be accessed by scanning the below QR code or from our website: https://www.liftup.dk/en/products/accessories/raizer-quick-guides/ Scan to open or download the user manual



On our website we also offer some helpful videos which will provide you with information on alarms/signals and troubleshooting, assembly and disassembly of the Raizer: https://www.liftup.dk/en/products/accessories/raizer-video-guide/

Scan to go to online videos

USER MANUAL – RAIZER® II – GB VERSION 1.1

2. EC declaration of conformity Manufacturer: Address: Phone: Reg. No.

Liftup A/S Hagensvej 21, DK-9530 Støvring +45 9686 3020 523867 - Danish Medicines Agency

hereby declares that Equipment:

RAIZER® II Battery-powered mobile lifting chair

Year:

2019

The Raizer is in compliance with: Medical Device Directive MDD 93/42/EEC. Medical devices under class 1 (according to rule 1 of annex IX of the Council Directive MDD 93/42/EEC). Conformity assessment was performed according to Annex VII. EMC Directive ROHS Directive RED

2014/30/EU 2011/65/EU 2014/53/EU, Radio Equipment Directive

The Raizer meets the relevant requirements notably in following standards: EN/ISO 10535:2006 EN 12182:2012 EN 300 440

Hoist for the transfer of disabled persons. Confirmed by Danish Technological Institute, certificate no. 222 Assistive products for persons with disability - General requirements and test methods Electromagnetic compatibility and Radio spectrum Matters (ERM)

The above product is manufactured under the following management system: EN ISO 9001: 2015 EN 14971: 2012

Quality management, Certificate No. 5749-3027770-01-02-01 Application of risk management to medical devices

CEO

Søren Elisiussen

Position

Name

Liftup A/S, Hagensvej 21, DK-9530 Støvring, Denmark Place

17 September 2019 Date

Signature

USER MANUAL – RAIZER® II – GB VERSION 1.1

3. Labelling of the equipment

Insert copy of CE certification mark here

USER MANUAL – RAIZER® II – GB VERSION 1.1

4. Terms of use The Raizer should only be used to bring a person lying on the floor to a seated or almost standing position, if the person is unable to do so by him-/herself. The person may require relocation from this position. The max. load of the Raizer is stated on the CE mark on the rear of the seat. The Raizer can be used approx. 40 times at full load on a full charge. A charger is included with your Raizer. Movable parts: Be careful not to get crushed. Service inspections must always be undertaken by a qualified service technician. The owner of the device is obliged to maintain it according to the maintenance guide in section 12. It is strictly forbidden to modify the product as this may endanger people’s personal safety. The Raizer’s parts may be hot or cold to touch in case they have been stored in the baggage compartment of a car or in direct sunlight. Please consider this before using the device. Lifting capacity: Max. 150 kg (330.7 lbs)

Do not push or transport the lifting chair while the person is sitting in it

Do not stand on the lifting chair Never flush the lifting chair with water and never immerse it in water. General cleaning may only be done using a well-wrung cloth or sponge.

Read the user manual thoroughly before using the lifting chair Do not dispose of batteries or electrical or electronic equipment with unsorted household rubbish. When disposing of this device, ensure compliance with local ordinances and regulations.

USER MANUAL – RAIZER® II – GB VERSION 1.1

5. Technical specifications 5.1

Dimensional drawings

USER MANUAL – RAIZER® II – GB VERSION 1.1 5.2

Technical specifications

Battery: LiFePo4, 12V, 5AH Number of lifts on a full charge: 40 with a max. load. Approx. 80 with an average load Duty cycle: 1 min. / 5 min. Charging time: Up to 6 hours with the provided charger Charging of depleted battery: 10–15 min = 1 lift Dimensions (L x W x H): Standing 671 x 686 x 1252 mm Lying 1319 x 686 x 321 mm Weight: Motor unit/seat 8,5 kg – Backrest and legs 4,5 kg = total 13 kg Lifting capacity: Max. 150 kg Lifting time: 20-30 sec. Noise level: < 70 dB A Dust and water IP 52 (protected from limited dust ingress; protected from water spray) Working temperature: +5ºC to +40ºC Storage temperature: -25ºC to +70ºC Materials: Motor unit/seat: PolyCarbonate + ABS Backrests: ABS Legs: Aluminium

5.3

Technical specifications USB charger

USB Type A

5.4

Min. 5Volt 1 Ampere

Technical specifications charger

Type 2241 4-cell LiFePO4 charger Input Volt: 100-240V nom. Min. Max. 90-264 VAC Power: Max 15W Output Volt: 14,6V Dimensions (L x W x H): 120 x 47 x 70mm / 4,8 x 1,85 x 2,75 in. Weight: 170 g (0,38 lbs.) Working temperature: +5ºC to +40ºC/ 41ºF to 104ºF Storage temperature: -25ºC to +70ºC / 13ºF to 158ºF Water and dust: IP 4x Expected service life: >5 years

5.5

Technical specifications radio components

All radio components comply with the following standards: EU2014/53/EU, Radio Equipment Directive (RED) FCC (USA) CFR 47 Part 15 EN 62479:2010 Human exposure EN 300 440, v2.1.1 Electromagnetic compatibility + Radio spectrum Matters Draft EN 301489-1, v2.2.0 Electromagnetic compatibility + Radio spectrum Matters Draft EN 301489-17, v3.2.0 Electromagnetic compatibility + Radio spectrum Matters AS/NZS 4268 Radio Equipment and Systems –Short Range devices AS/NZS 2772.2 Radio Frequency Fields (mean power < 1 mW)

USER MANUAL – RAIZER® II – GB VERSION 1.1

MODULE1: 2,4GHz Short Range device Dimensions (L x W x H): Weight: Frequencies: Duty cycle: Power: Supply: Water and dust: Working temperature: Storage temperature: Expected service life:

Receiver Class 3; FCC ID:2AK8H-MODULE1 72 x 33 x 10mm / 2,83 x 1,30 x 0,40 in. 10 g (0,035 lbs.) 2,410GHz 2,435GHz and 2,460GHz < 1%(only TX for pairing Remotes) < 0,6mW Controlled environment 5,6 Volt 30mA IP xx (Shall be mounted inside Liftup products) +5ºC to+40ºC/ 41ºF to 104ºF -25ºC to +70ºC / 13ºF to 158ºF >5 years

Handheld REMOTE1: 2,4GHz Short Range device Dimensions (L x W x H): Weight: Frequencies: Duty cycle: Power: Battery: Water and dust: Working temperature: Storage temperature: Expected service life:

Receiver Class 3; FCC ID:2AK8H-REMOTE1 80 x 60 x 21mm / 3,15 x 2,36 x 0,82 in. 47 g (0,10 lbs.) 2,410GHz 2,435GHz and2,460GHz <1% <0,6mW Controlled environment, Hold to run 3 Volt CR2032 IP 42 +5ºCto+40ºC/ 41ºF to104ºF -25ºCto+70ºC/13ºF to158ºF >5years

We reserve the right to make technical modifications

5.6

Patents and design registration The following patents apply to the product: • EP2911637 • PCT/DK2015/050041 • US 09561144 • US 09980866 • US-2018-0042791-A1 • 52936AU01 The product is protected by the following design registrations: • D55542EU01 • DM/087 953

USER MANUAL – RAIZER® II – GB VERSION 1.1

6. Safety instructions 6.1

Avoid personal injury Even though the Raizer comes fitted with various safety features, never use it if persons or animals unintendedly are close by, as this may lead to the risk of crushing. Never allow children to play with the Raizer.

6.2

Overload

In order to avoid damage to the device in the event of overload (max. 150 kg), the Raizer is fitted with an overload cutout, which when triggered halts the lifting chair and issues an audible alarm. In the event of overload, run the chair down to the horizontal position/floor level. For safety reasons the Raizer is designed to sink slowly under heavy loads which is completely normal. This feature has been introduced in order to avoid mechanical breakage in the event of overload.

6.3

Personal safety

•

To avoid personal injury, it is NOT permitted to use the lifting chair when someone or something is at risk of being injured by crushing, cutting, falling, slipping, or similar.

•

It is important that the assistant ensures that the chair can move without putting anyone or anything at risk.

•

Be extra careful when there are children and physically or mentally challenged people on or near the chair, as these groups cannot always be expected to be able to foresee the possible consequences of its movements.

•

Never load more on the chair than the 150 kg stated on the loading sign as the maximum load.

•

Our recommendation is to never use the lifting chair if the person is not secured with the seat-fitted safety belt.

6.4

Safety belt

•

The Raizer is fitted with a safety belt when delivered. The safety belt will help to keep the person in position during the lift. It is not necessary to use the safety belt, but we recommend it. The safety belt offers safety and security to the person during the lift.

•

However, it is important to note that the safety belt is not meant to support the person 100 %. This means that in case the person is unable to keep the upper body/torso in an upright position, you should use a breast belt or several safety belts (optional equipment)

USER MANUAL – RAIZER® II – GB VERSION 1.1 6.5

Handling

The Raizer will normally be supplied by your dealer. The lifting chair is ready for use upon delivery. The Raizer can be transported in the 2 provided bags.

One is a protective cover for the seat itself. The seat is carried in the turquoise handle.

The backrest and legs are carried in the bag by using carrying straps for hand or back (long strap for shoulders or two straps as a backpack). Do not subject the Raizer to severe knocks or blows as this can affect product functionality. Keep the accompanying remote control dry and do not subject it to severe blows, such as by throwing it or dropping it, etc. Cleaning may only be done using a well-wrung cloth.

NEVER use a high-pressure jet or running water to rinse the chair and NEVER immerse it in water, as this can damage the product.

USER MANUAL – RAIZER® II – GB VERSION 1.1

7. Functionality The Raizer is a battery-powered mobile lifting chair which raises a fallen person up to an almost standing position in a few minutes. It can be operated by only a single assistant and requires no physical effort from the assistant aside from a helping hand. The lifting chair works by the assistant assembling the Raizer around the fallen person and is operated by using the control panel on the seat or by means of the remote control. The assistant can raise the fallen person to a sitting or almost standing position ready for relocation. To use the Raizer, hold down the button for the entire lift. The lifting will stop if the button is released.

8. Prior to use Make sure that the Raizer is always fully charged. A charger and an adapter cable for USB charging are supplied with the device, and we recommend that the Raizer always be charged and ready for use. You should check the Raizer for power at least once every 6 months and recharge if necessary. See also section 11.

8.1

Charging the Raizer

The Raizer should be charged for at least 6 hours prior to its first-time use, as required and as a miniumum every 6 months with the provided charger). It is advisable to check the battery indicator on the side of the lifting chair to verify the level of the charger.

Charging may also be done using the USB cable; however, this takes considerably longer than with the charger (approx. 20 hours for a full charge.

USER MANUAL – RAIZER® II – GB VERSION 1.1

Check that the chair is charged prior to use. The battery indicator must not flash red.

Battery indicator

The Raizer can be stored anywhere you like. However, lifting speed will be reduced if the battery temperature falls below 0ºC. In practice, though, if charged, the Raizer will always be able to perform its task, even if stored in a vehicle in a severe frost (-15ºC). However, you must bear in mind that components which are either very hot or cold, may be uncomfortable to touch.

8.2

Operating the Raizer

The control panel is situated on the right side of the seat.

To turn on the Raizer, press the on/off button or the UP/DOWN arrow keys on the side of the chair. Check that the chair is charged prior to use. The battery indicator must not flash red. Battery indicator

USER MANUAL – RAIZER® II – GB VERSION 1.1

Battery indicator

Drives the Raizer up

On/off button

Service indicator

Ready signal

Stop button Drives the Raizer down

The remote control Drives the Raizer upwards Drives the Raizer downwards

The remote control is placed in a pocket on the side of the seat and fixed with a magnet. It is released with a light push to the upper part of the remote control. BE CAREFUL not to lose the remote control when releasing it from the Raizer.

USER MANUAL – RAIZER® II – GB VERSION 1.1

1. Press the UP arrow (↑) to drive the lifting chair upwards. The Raizer will only run for as long as the button is activated. NOTE: The Raizer must be turned on for the remote control to work (by a light push of the on/off button on the side of the chair).

2. The stop button is activated when it is required to stop any movement of the Raizer. Pull the button or the cord to release the button from its position. The Raizer can only be reactivated when the stop button has been remounted.

9. Operation 9.1

Assembling the Raizer



On our website we offer some helpful videos which will provide you with information on alarms/signals and troubleshooting, assembly and disassembly of the Raizer: https://www.liftup.dk/en/products/accessories/raizer-video-guide/ IMPORTANT! Please observe that the backrest should be attached at first. If the legs are attached at first, it will disturb the fitting of the backrest. Fit one side at a time.

Correct assembly (first mount the backrest)

Incorrect assembly (DO NOT mount the legs at first)

USER MANUAL – RAIZER® II – GB VERSION 1.1 9.2

Placing the Raizer

1. Arrival and approach

2. Place the seat on the floor next to the lying person. Lift the thighs to an angle Carefully push the seat under the thighs.

NOTE! Always attach the backrest at first. If the legs are attached at first, it will disturb the fitting of the backrest.

Take care that the backrest is attached into the correct hole

USER MANUAL – RAIZER® II – GB VERSION 1.1 9.3

Mounting the seat belt

1. If the seat belt has not already been fitted on the backrest, mount it by pushing the fitting downwards over the backrest profile with a sliding movement. The fitting can be mounted from both ends (see illustrations).

2. Fasten the seat belt. A distinct click will be heard.

3. WARNING! Never lead the seat belt under the rear legs of the Raizer, as this may cause the person to be crushed. (The seat belt clip however will break off before any personal damage).

USER MANUAL – RAIZER® II – GB VERSION 1.1 9.4

Mounting the backrests

Left backrest 1. Turn the person carefully by the shoulder, with a light push to the elbow. Push the backrest carefully under the shoulder of the person.

2. Click the backrest into place in the seat with a sliding movement. If necessary, place your foot in front of the seat to stop it from slipping forward. A confirmation tone will sound, when the backrest has been correctly fitted ().

Right backrest 1. Turn the person carefully by the shoulder, with a light push to the elbow. Push the backrest carefully under the shoulder of the person.

USER MANUAL – RAIZER® II – GB VERSION 1.1 9.5

Mounting the legs

NOTE! All 4 legs are identical and may be fitted in any sequence

Left rear leg Insert the leg carefully, until it klicks into place. A confirmation tone will sound, when the leg has been correctly fitted ().

Left front leg Insert the leg carefully, until it klicks into place. A confirmation tone will sound, when the leg has been correctly fitted ().

Right rear leg Insert the leg carefully, until it klicks into place. A confirmation tone will sound, when the leg has been correctly fitted ().

Right front leg Insert the leg carefully, until it klicks into place. A double confirmation tone will sound, when the last leg has been correctly fitted ().

USER MANUAL – RAIZER® II – GB VERSION 1.1 Ready signal When all 4 legs have been fitted correctly, a double confirmation tone will follow (). The double alert signifies that the Raizer is ready to lift a person. The LED light the side of the Raizer now changes from yellow to green to demonstrate that the Raizer is ready for operation.

9.6

Alerts prior to lifting

Positioning the person Make sure that the shoulders of the person are placed suitably on the Raizer and that the arms are crossed over the chest, as the rear legs will move downwards towards the floor as soon as the UP arrow (↑) is pressed and may hit the person should shoulder/arms be in the way. Rear legs Please watch out for a potential crushing between the rear legs and the floor. Make sure to keep hands and feet at a safe distance from the movement of the legs. Front legs Take care that the person’s legs are together and that feet/legs are not at risk of getting in under a front leg when the chair is raised, as the front legs move toward the floor before the chair begins to lift the person.

DO NOT run the chair up before you have made sure that the person’s feet, arms, hands and other extremities will not be endangered by the movements of the lifting chair.!

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RAIZER II User Manual Ver 1.1 Sept 2019