Roche Diagnostics Limited

Accu‑Chek Blood Glucose Meters

Accu-Chek Inform II Software Bulletin Jan 2018 - Firmware update

Software Bulletin

34 Pages

TableofContents _~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~­  This Table of Contents is to help you navigate through the document easily. Section Headers  Page Numbers  Firmware Update on Compact Disc (CD) Available  3  Minimum Data Management System (DMS) Version Requirements  3  Guidance for Operators Using ew Features  4  Isolation Room Workflow  4  New Blood Sample Type Select Screen  5  No QC Lockout Based on Test Strip Lot  5  Removal of Alarm Codes, W-510 and W-5 1l , from Respective Wa rning Messages  6  Disabling the W-5 10 and W-5 1I Pop-up Warning Messages - Background Info rmation  6  Disabling the W-510 and W-511 Pop-up Warning Messages Using the cobas IT 1000 Data Management System  7-8  Disabling the W-5 10 and W-5 11 Pop-up Warning Messages Using the Alere RALS®Web3 and Alere RALS Notebook v3.0 Data Management Systems  9  Actions Required  10  Enclosure  10  Questions  10  Firmware Update on Compact Disc (CD) Available - - - - - -- - -- - -- -- - - - - --  The Accu-Chek® Inform II Blood Glucose meter firmware versio n 04.02.02 is available o n CD for: » »  custo mers using the Alere RALS Notebook versio ns 2.5 and 3.0 Data Managem ent System (DMS), and custo m ers with potential security concerns abo ut downloading software from a website  T o obtain the CD (m aterial number 08460230001 ) free of charge, contact Accu-Chek C ustomer Care at 1-800-440-3638. Minimum Data Management System (OMS) Version Requirements  The minimum OMS req uirem ents to enable these features follow: Data Management System  Minimum System Version  Minimum Driver Version  cobas IT I 000  2.02  PCommunicator 1.12.10  Alere RALS® Web3  5. 13  Alere RALS Notebook  2.5  Alere RALS Notebook  3.0  NIA NIA NIA  To obtain an update of your cobas IT 1000 DMS, contact the Roche Support Network C usto m er Support Center at 1-800-526-2272. Your request will be documented and escalated to the Roche Support Network (RSN) Clinical Solutio ns Engineering Team. An RSN Clinical Solu tio ns Engineer will contact you within three (3) business days to discuss the update process. To obtain an update of your Alere RALS W eb3 DMS, contact Alere RALS Technical Suppo rt at 1-877-627-7257.  TP-00037 page 3of 10
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