Troubleshooting & Service Guide
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ForceTriad Energy Platform
Customer Support Customer Support Calibration Procedure Procedure Calibration
Troubleshooting Troubleshooting System Service System Service Periodic Safety Check Periodic Check
Main Menu Menu Main
Covidien Customer Support Contacts
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Main Menu Main Menu
Calibration Procedure CALIBRATION PROCEDURE DEFINITION The calibration procedure has been broken down into four different areas of calibration. The different calibration areas segregate the full calibration procedure into smaller, more manageable calibration sections. These sections are then selected based on the service performed. Additional information can be found by clicking on the flow chart below. The different calibration levels defined below are the MINIMUM requirement of level of calibration to be performed. Ultimately, a full, level 6 calibration is preferred for all levels of service work completed. The full calibration procedure definition, including a stepb by-step procedure, d can be b found f d in i the h ForceTriad F Ti d Service Manual. The information found in the Calibration Procedure section of this guide is for reference only.
Calibration Level Definition
Covidien | December 7, 2011 | Confidential
Calibration Level 0
No calibration required Periodic Safety Check required
Calibration Level 1
Scanner Calibration
Calibration Level 2
System Leakage Null Calibration
Calibration Level 3
System Leakage Null Calibration Utility Calibration
Calibration Level 4
Power Calibration System Leakage Null Calibration
Calibration Level 5
Power Calibration External Sensor Calibration System Leakage Null Calibration
Calibration Level 6
Full calibration required
Calibration Procedure Main Menu
System Leakage Null Calibration The System Leakage Null Calibration process consists of adjusting the LC Tuning on the system. system This is accomplished by using the equipment outlined below and using the touch screen menu navigating to the calibration section. Main Menu Service Diagnostics Debug Mode
Item
LC Setup Example Example LC Tuning Setup
Covidien | December 7, 2011 | Confidential
Qty
Ground Lug Cable
1
D4 Cable with Current Probe
1
Current Monitor
1
REM Adaptor
1
#0 Flathead Screwdriver
1
SystemMain Leakge Null Cal Menu
LC Tuning Calibration Setup
Covidien | December 7, 2011 | Confidential
Calibration Procedure Main Menu
Utility Calibration The Utility Calibration process consists of setting up the date & time, time screen brightness, brightness touch screen, screen and scanners on the system. This is accomplished by using the equipment outlined below and using the touch screen menu navigating to the calibration section. TIME & DATE: p Time And Date Main Menu Setup BRIGHTNESS, TOUCH SCREEN, & SCANNER: Main Menu Service Maintenance Calibrate Brightness Touch Screen Scanner
Set Time Time & Date Example Set Example Brightness Setup Setup Example Brightness Example
Touchscreen Example Touch Screen Setup Setup Example Scanner Example Scanner Setup Example
Covidien | December 7, 2011 | Confidential
Item
Qty
Stylus (Optional)
1
Ligasure 1 Dot Code Instrument
1
Utility Calibration Main Menu
Set Time & Date Setup
DATE & TIME SETUP PROCEDURE Navigate the ForceTriad touch screen menu to “Setup”, then “Time And Date” to the screen to the left. On this screen, use the green up and down arrows to set the date and time. After completion of setting the date and time, select the green check mark to store the date & time. time
Covidien | December 7, 2011 | Confidential
Utility Calibration Main Menu
Brightness Calibration Setup High Intensity
High g Intensity y
Covidien | December 7, 2011 | Confidential
Low Intensity
Low Intensity y
Inactive Screen
Utility Calibration Main Menu
Touch Screen Calibration Setup
TOUCH SCREEN SETUP PROCEDURE Under the “Calibration” section of the touch screen menu, select the touch screen calibration. You will be prompted to touch the crosshair icon on the screen. Preferably using a stylus, begin touching the center mark of the crosshairs beginning with the left screen moving right. Your finger alternative to g tip p is an acceptable p the stylus.
Covidien | December 7, 2011 | Confidential
Utility Calibration Main Menu
Scanner Calibration Setup Scanner Calibration Performing initial scanner calibration on all ports. Please wait for calibration to complete. Cancel may leave scanners in unusable state.
SCANNER SETUP PROCEDURE Under the “Calibration” section of the touch screen menu, select the scanner calibration. You will be prompted to insert dot code handsets. handsets Using appropriate hand pieces, insert the hand piece into the corresponding receptacles as prompted by the on screen commands.
Covidien | December 7, 2011 | Confidential
Calibration Procedure Main Menu
Power Calibration The Power Calibration process consists of measuring the RF leakage, leakage current, current and voltage on the system. system This is accomplished by using the equipment outlined below and using the touch screen menu navigating to the calibration section. Main Menu Service Maintenance Calibrate Leakage Current Cal Voltage Cal
Item RFLeakage Leakage Setup RF Setup Example Example CurrentCal Cal Setup Example Current Example Voltage Cal Cal Setup Voltage Setup Example Example
Ground Lug Cable
1
D4 Cable with Current Probe
1
Current Monitor
1
REM Adaptor
1
Cable Lead
2
Resistors (1KΩ & 5KΩ - 250W)
1
WARNING: Do not hold down on the pushbuttons! Covidien | December 7, 2011 | Confidential
Qty
Power Calibration Main Menu
RF Leakage Calibration Setup
WARNING: Do not hold down on the pushbuttons! Covidien | December 7, 2011 | Confidential
Power MainCalibration Menu
Current Calibration Setup
WARNING: Do not hold down on the pushbuttons! Covidien | December 7, 2011 | Confidential
Power MainCalibration Menu
Voltage Calibration Setup
WARNING: Do not hold down on the pushbuttons! Covidien | December 7, 2011 | Confidential
Calibration Procedure Main Menu
External Sensor Calibration The External Sensor Calibration process consists of measuring the REM and AutoBipolar settings on the system. system This is accomplished by using the equipment outlined below and using the touch screen menu navigating to the calibration section. Main Menu Service Maintenance Calibrate REM AutoBip p
Item
Autobipolar AutoBipolarSetup Setup Example Example REM Example REM Setup Example
Covidien | December 7, 2011 | Confidential
Qty
REM Calibrator
1
Load Box
1
REM Calibration Cable
1
AutoBipolar Cable
1
ExternalMain Sensor Calibration Menu
Autobipolar Calibration Setup
Covidien | December 7, 2011 | Confidential
ExternalMain Sensor Calibration Menu
REM Calibration Setup
Covidien | December 7, 2011 | Confidential
Main Menu Main Menu
Error Code Definition & Troubleshooting E2 E2
E11 E11
E20 E20
E258 E258
E267 E267
E276 E276
E285 E285
E294 E294
E303 E303
E3 E3
E12 E12
E21 E21
E259 E259
E268 E268
E277 E277
E286 E286
E295 E295
E304 E304
E4 E4
E13 E13
E22 E22
E260 E260
E269 E269
E278 E278
E287 E287
E296 E296
E305 E305
E5 E5
E14 E14
E23 E23
E261 E261
E270 E270
E279 E279
E288 E288
E297 E297
E306 E306
E6 E6
E15 E15
E24 E24
E262 E262
E271 E271
E280 E280
E289 E289
E298 E298
E307 E307
E7 E7
E16 E16
E25 E25
E263 E263
E272 E272
E281 E281
E290 E290
E299 E299
E308 E308
E8 E8
E17 E17
E26 E26
E264 E264
E273 E273
E282 E282
E291 E291
E300 E300
E309 E309
E9 E9
E18 E18
E27 E27
E265 E265
E274 E274
E283 E283
E292 E292
E301 E301
E310 E310
E10 E10
E19 E19
E257 E257
E266 E266
E275 E275
E284 E284
E293 E293
E302 E302
E311 E311
Non-Error Code Code Failures Non-Error Failures Covidien | December 7, 2011 | Confidential
Main Main Menu Menu
Non--Error Code Troubleshooting Non Gray Screens Screens Gray
The system responds to a power cycle and begins the system initiation. The three display screens show a blank, gray screen instead of displaying the white Covidien screen.
Black Screens Black Screens
The system responds to a power cycle and begins the system initiation initiation. The three display screens show a blank, black screen instead of displaying the white Covidien screen.
Dark Screens Dark Screens
The system responds to a power cycle and begins the system initiation. The three display screens show a much darker screen of the expected white Covidien screen. This can range from slightly darker to nearly unreadable.
Flickering Screens Flickering Screens
The system responds to a power cycle and begins the system initiation. The screen and/or screens begin to flicker. The flickering can happen once or occur constantly. y
No Power Power No
The system does not respond to a power cycle. The system displays and scanners do not illuminate.
UserSelf-Test Self-Test Error User Error
The system initiates the self-test and may pass a portion of the testing. The unit then fails at some point during the self-test. The unit will generate an error but not an error code.
Error Failures Error Code Code Failures Covidien | December 7, 2011 | Confidential
Non-Error Main Code MenuMenu
Non--Error Code Failures - Gray Screens Non The failures that are generated where the displays are blank and gray, there are a couple of scenarios that could cause this. Typically, cables that are not connected or fully connected are the cause. NON-COMPONENT ACTIONS 1. Power cycling the system 2. Inspecting the component cables LEADING COMPONENT REPLACEMENTS 1. Ethernet Cable • (Cable between Controller and Display) 2. Steering Relay Cable • (Cable between SR and Display)
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected.
Covidien | December 7, 2011 | Confidential
Non-Error Main Code Menu Menu
Non--Error Code Failures - Black Screens Non The failures that are generated where the displays are blank and black, there is typically one cause of this type of failure, the inverter board. NON-COMPONENT NON COMPONENT ACTIONS 1. Power cycling the system 2. Inspecting the component cables LEADING COMPONENT REPLACEMENTS 1. Inverter Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected.
Covidien | December 7, 2011 | Confidential
Non-Error Main Code Menu Menu
Non--Error Code Failures – No Power Non The failures that are generated where the system does not power on nor is there any indication that the system received a signal to power on. There are a couple of possibilities to cause this type of failure. NON-COMPONENT ACTIONS 1. Power cycling the system 2. Inspecting the component cables LEADING COMPONENT REPLACEMENTS 1. System Fuse 2. Power Cable 3. Controller Board 4. Low Voltage Power Supply
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected.
Covidien | December 7, 2011 | Confidential
Non-Error Main Code Menu Menu
Non--Error Code Failures – User Self Non Self--Test The failure that is generated where the system fails a user generated self-test via the “Diagnostics” menu the typical failure mode is the Footswitch Board. NON-COMPONENT NON COMPONENT ACTIONS 1. Power cycling the system 2. Inspecting the component cables LEADING COMPONENT REPLACEMENTS 1. Footswitch Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected.
Covidien | December 7, 2011 | Confidential
Non-Error Main Code Menu Menu
Non--Error Code Failures – Flickering Screens Non The failure that is generated where the system fails a user generated self-test via the “Diagnostics” menu the typical failure mode is the Footswitch Board. NON-COMPONENT NON COMPONENT ACTIONS 1. Power cycling the system 2. Inspecting the component cables LEADING COMPONENT REPLACEMENTS 1. Power o e Cab Cable e • (Cable between SR and Display)
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected.
Covidien | December 7, 2011 | Confidential
Non-Error Main Code Menu Menu
Non--Error Code Failures – Dark Screens Non The failure that is generated where the system fails a user generated self-test via the “Diagnostics” menu the typical failure mode is the Footswitch Board. NON-COMPONENT NON COMPONENT ACTIONS 1. Power cycling the system 2. Inspecting the component cables 3. Brightness calibration LEADING G CO COMPONENT O REPLACEMENTS C S 1. Display Inverter
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a brightness calibration as outlined in the Service Manual.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E2 – ERR_SE_ICL_ERROR The E2 error code is designated and issued to signify that the unit is unable to communicate to the hardware using the HOST ICL registers. NON-COMPONENT ACTIONS 1 Power cycling the system 1. 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E3 – ERR_SE_APP_ROM_FAIL The E3 error code is designated and issued to signify that the DSP application ROM check failed during start-up. NON-COMPONENT ACTIONS 1 Power cycling the system 1. 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E4 – ERR_SE_BOOT_ROM_FAIL The E4 error code is designated and issued to signify that the DSP boot ROM check failed during start-up. NON-COMPONENT ACTIONS 1 Power cycling the system 1. 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E5 - ERR_SE_RAM_FAIL The E5 error code is designated and issued to signify that the DSP RAM check failed during start-up. NON-COMPONENT ACTIONS 1 Power cycling the system 1. 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E6 – ERR_SE_RTOS_FAIL The E6 error code is designated and issued to signify that a software error has occurred. The E6 error code is typically issued during real time to signify an operating system error. NON-COMPONENT NON COMPONENT ACTIONS 1. Power cycling the system 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board 2. System Display
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E7 – ERR_SE_GEN_FAIL The E7 error code is designated and issued to signify that the generator has developed a general system error. NON-COMPONENT ACTIONS 1 Power cycling the system 1. 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code MainDefinition Menu Menu
E8 - ERR_SE_CRITICAL_DATA The E8 error code is designated and issued to signify that the system has a software error caused by a corrupt data string. NON-COMPONENT ACTIONS 1 Power cycling the system 1. 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E9 - ERR_SE_ASSERT The E9 error code is designated and issued to signify that the system has developed a software error that has generated an assertion. NON-COMPONENT NON COMPONENT ACTIONS 1. Power cycling the system 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Co Controller t o e Board oa d
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E10 - ERR_SE_INVALID_DATA The E10 error code is designated and issued to signify that a software failure occurred because of an invalid data string. NON-COMPONENT ACTIONS 1 Power cycling the system 1. 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E11 - ERR_SE_MACHINE_CHECK_EXCEPTION The E11 error code is designated and issued to signify that a HOST processor machine check exception has occurred. NON-COMPONENT ACTIONS 1 Power cycling the system 1. 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E12 - ERR_SE_DATA_STORAGE_EXCEPTION The E12 error code is designated and issued to signify that a HOST processor data storage exception has occurred. NON-COMPONENT ACTIONS 1 Power cycling the system 1. 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E13 - ERR_SE_ISI_EXCEPTION The E13 error code is designated and issued to signify that a HOST processor data storage exception has occurred. NON-COMPONENT ACTIONS 1 Power cycling the system 1. 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E14 - ERR_SE_ALIGNMENT_EXCEPTION The E14 error code is designated and issued to signify that a HOST processor alignment exception has occurred. NON-COMPONENT ACTIONS 1 Power cycling the system 1. 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E15 - ERR_SE_PROGRAM_EXCEPTION The E15 error code is designated and issued to signify that a HOST processor program exception has occurred. NON-COMPONENT ACTIONS 1 Power cycling the system 1. 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E16 - ERR_SE_FP_UNAVAILABLE_EXCEPTION The E16 error code is designated and issued to signify that a HOST processor floating point unavailable exception has occurred. NON-COMPONENT ACTIONS 1. Power cycling the system 1 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E17 - ERR_SE_SYS_CAL_EXCEPTION The E17 error code is designated and issued to signify that a HOST processor system call exception has occurred. NON-COMPONENT ACTIONS 1 Power cycling the system 1. 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E18 - ERR_SE_TRACE_EXCEPTION The E18 error code is designated and issued to signify that a HOST processor trace exception has occurred. NON-COMPONENT ACTIONS 1 Power cycling the system 1. 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E19 - ERR_FP_ASSIST_EXCEPTION The E19 error code is designated and issued to signify that a HOST processor floating point assist exception has occurred. NON-COMPONENT ACTIONS 1. Power cycling the system 1 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E20 - ERR_SE_MEM_ALLOC_FAIL The E20 error code is designated and issued to signify that a memory allocation failure within the unit has occurred. NON-COMPONENT ACTIONS 1 Power cycling the system 1. 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Main Menu Menu Error Code Definition
E21 - ERR_SE_UNKNOWN_EXCEPTION The E21 error code is designated and issued to signify that a HOST processor has generated an unknown exception and that the exception vector is not a valid vector. NON-COMPONENT NON COMPONENT ACTIONS 1. Power cycling the system 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Co Controller t o e Board oa d
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E22 - ERR_SE_UNKNOWN_INTERRUPT The E22 error code is designated and issued to signify that a HOST processor has received an interrupt that is not initialized. NON-COMPONENT ACTIONS 1. Power cycling the system 1 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code MainDefinition Menu Menu
E23 - ERR_SE_STACK_OVERFLOW The E23 error code is designated and issued to signify that a thread on the HOST has overflowed its stack. NON-COMPONENT ACTIONS 1 Power cycling the system 1. 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E24 - ERR_SE_DMA_FAILURE The E24 error code is designated and issued to signify that the iDMA is stuck. NON-COMPONENT ACTIONS 1. Power cycling the system 2 Performing a full recalibration 2. LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code MainDefinition Menu Menu
E25 - ERR_SE_UNHANDLED_INTERRUPT The E25 error code is designated and issued to signify that a HOST processor has received an interrupt that it does not how to handle.. NON-COMPONENT ACTIONS 1. Power cycling the system 1 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential
Error Code Definition Main Menu Menu
E26 - ERR_SE_MAX_NUM_THREADS_REG The E289 error code is designated and issued to signify that a HOST code has attempted to register more threads than what is allowed. NON-COMPONENT ACTIONS 1 Power cycling the system 1. 2. Performing a full recalibration LEADING COMPONENT REPLACEMENTS 1. Controller Board
NON-COMPONENT ACTIONS INSTRUCTION 1. P 1 Power C Cycle l the th unit it and d allow ll the th system t to t perform f the th self-test. lf t t 2. Remove the cover to the ForceTriad system and inspect the system boards ensuring that the boards are properly seated within the unit and that all cables are also securely connected. 3. Perform a level 6 calibration as outlined in the Calibration Section.
Covidien | December 7, 2011 | Confidential