Service Manual
46 Pages
Preview
Page 1
Service Manual
January 2024
9650-0309-01 Rev. E
An issue date and revision level for this guide appear on the title page. If more than three years have elapsed since this date, contact ZOLL Medical Corporation to determine if additional product information updates are available.
© 2024 ZOLL Medical Corporation. All rights reserved. AED Pro, AED Plus, SurePower, CPR-Dpadz, Stat-padz, Pedi-padz, Real CPR Help, RescueNet, and ZOLL are trademarks or registered trademarks of ZOLL Medical Corporation in the United States and/or other countries. All other trademarks are the property of their respective owners.
ZOLL Medical Corporation 269 Mill Road Chelmsford, MA USA 01824-4105
0123
ZOLL International Holding B.V. Einsteinweg 8A 6662 PW Elst Netherlands
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Table of Contents Preface Related Documentation ...iv Conventions ...iv Symbols ...v Warranty ...vi Safety Considerations...vi Technical Service ... vii Returning a Unit for Service ... vii
Chapter 1
Maintenance Tests
Preparations for Testing ... 1-2 Test Equipment ... 1-2 1.0 Physical Inspection ... 1-3 2.0 Power Supply Test/Current ... 1-4 3.0 Power ON Test ... 1-5 4.0 Pediatric Mode/Electrode Connector Type Test ... 1-6 5.0 Defibrillator Energy Test ... 1-7 6.0 Battery Type Test ... 1-9 7.0 Establish Communication ... 1-10 8.0 Internal Discharge Test ... 1-11 9.0 Patient Impedance Calibration ... 1-13 10.0 ECG Lead-Off Detection ... 1-15 11.0 ECG Offset Calibration ... 1-16 12.0 Real Time Clock Test ... 1-18 13.0 Write Calibration to Flash ... 1-20 14.0 Audio Recording Test (if option installed) ... 1-21 15.0 Read Error Log - Final ... 1-22
Chapter 2
Troubleshooting
Troubleshooting the AED Pro Unit ... 2-2 ECG Monitoring Troubleshooting... 2-4 Defibrillator Troubleshooting ... 2-5 AED Pro Error Log Messages ... 2-6
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TABLE OF CONTENTS
Appendix A
Maintenance Tests Checklist
Instructions ...A-2 ZOLL AED Pro Maintenance Tests Checklist...A-3
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Preface ZOLL Medical Corporation provides this manual for technicians who service the AED Pro® device or diagnose malfunctions. This manual contains the following sections: Preface - Provides safety warnings and an overview of the manual’s contents. Review this section thoroughly before servicing an AED Pro unit. Chapter 1, "Maintenance Tests" - Provides the recommended procedures for evaluating the condition and performance of an AED Pro unit. Chapter 2, "Troubleshooting" - Describes possible problems and solutions and lists the error log messages that indicate the unit requires technical service. Appendix A, "Maintenance Tests Checklist" - Provides a checklist for recording the results of maintenance tests. Note:
The AED Pro contains no user-replaceable parts.
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PREFACE
Related Documentation In addition to this service manual, the following manuals are available for the AED Pro unit: • AED Pro Operator’s Guide (9650-0350-01) - Describes the device and its controls, the
clinical modes of operation, and nonclinical functions. • AED Pro Simulator Operator’s Guide (9651-0801-01) - Describes the AED Pro simulator, which you can use to test the AED Pro unit’s response to various simulated cardiac rhythms.
Conventions This manual uses uppercase italics for messages that are voiced or displayed on the screen (for example, DON’T TOUCH PATIENT, ANALYZING). Within text, the names and labels for physical buttons and softkeys appear in boldface type (for example, “Press the Shock button or the DISARM softkey.”)
Within test or troubleshooting procedures, this symbol indicates an audible prompt or message; for example:
START CPR
WARNING!
Warning statements alert you to conditions or actions that can result in personal injury or death.
Caution
Caution statements alert you to conditions or actions that can result in damage to the unit.
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Symbols
Symbols The following symbols might appear in this document or on the equipment: Symbol
Description Defibrillation-proof type BF equipment. Attention, consult accompanying documents. Dangerous voltage Conformité Européenne - Complies with medical device directive 93/42/EEC.
Keep away from open flame and high heat.
Do not open, disassemble, or intentionally damage.
Do not crush.
Nonrechargeable battery.
LEA D
RN TU RE
Contains lead. Recycle or dispose of properly.
RECYCLE
Pb
N
R TU
LiIO
N
RE
Contains lithium. Recycle or dispose of properly.
RECYCLE
Li-ION
Do not discard in trash. Recycle or dispose of properly.
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PREFACE
Manufacturer.
Authorized representative in the European Community.
Serial Number.
Catalogue number.
Consult instructions for use.
Waste Electrical and Electronic Equipment
Warranty For warranty information, refer to the AED Pro Operator’s Guide. To maintain the warranty, strictly follow the instructions and procedures in this service manual. Unit failure that is attributable to the use of accessories that are not manufactured by ZOLL might void the ZOLL warranty.
Safety Considerations Only qualified personnel should service or disassemble an AED Pro unit. Before using, servicing, or disassembling this device, read the AED Pro Operator’s Guide. Before servicing or disassembling any equipment, review these safety considerations and read this manual carefully.
WARNING!
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The AED Pro unit can generate as much as 2500 volts with sufficient current to cause lethal shocks.
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Technical Service Before discharging the defibrillator, warn everyone to stand clear of the patient and equipment. Never discharge the unit with the defibrillation pads shorted together or in open air. Do not disassemble a battery pack or dispose of it in fire. Do not try to recharge a nonrechargeable battery pack. If mistreated, a battery pack might explode. This device is protected against interference from radio frequency emissions typical of the two-way radios and cellular telephones used in emergency service or public safety activities. You should assess the device’s performance in your typical operating environment to determine the likelihood of radio frequency interference (RFI) from high-power sources.
Technical Service If the AED Pro unit requires service, contact the ZOLL Technical Service Department. Telephone:
1-800-348-9011 (U.S.A. customers only) 1-978-421-9655
Fax:
1-978-421-0010
When requesting service, please provide the following information to the service representative: • • • • •
Unit serial number Description of the problem Department using the equipment and the name of the person to contact Purchase order to allow tracking of loan equipment Purchase order for a unit with an expired warranty
Returning a Unit for Service Before sending a unit to the ZOLL Technical Service Department for repair, obtain a service request (SR) number from the service representative. Remove the battery pack from the unit. Pack the unit with its cables in the original containers (if available) or equivalent packaging. Be sure the assigned service request number appears on each package. For customers
Return the unit to
In the U.S.A.
ZOLL Medical Corporation 269 Mill Road Chelmsford, MA 01824-4105 Attention: Technical Service Dept. [SR number] Telephone: 1-800-348-9011 (continued)
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PREFACE For customers
Return the unit to
In Canada
ZOLL Medical Canada Inc. 1750 Sismet Road, Unit #1 Mississauga, Ontario L4W 1R6 Attention: Technical Service Department (SR number) Telephone: 1-866-442-1011
In other locations
The nearest authorized ZOLL Medical Corporation representative. To locate an authorized service center, contact the International Customer Service at ZOLL Medical Corporation 269 Mill Road Chelmsford, MA 01824-4105 Telephone: 1-978-421-9655
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Chapter 1 Maintenance Tests This chapter describes the procedures for routine testing of the AED Pro® unit. A test typically consists of multiple steps, each of which requires a pass/fail rating. For each step, perform the specified action and then verify that the expected results occur. If all expected results occur, assign a “Pass” rating to the step; otherwise, assign it a “Fail” rating. This chapter includes the following inspection and test procedures: • • • • • • • • • • • • • • •
“1.0 “2.0 “3.0 “4.0 “5.0 “6.0 “7.0 “8.0 “9.0 “10.0 “11.0 “12.0 “13.0 “14.0 “15.0
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Physical Inspection” on page 1-3 Power Supply Test/Current” on page 1-4 Power ON Test” on page 1-5 Pediatric Mode/Electrode Connector Type Test” on page 1-6 Defibrillator Energy Test” on page 1-7 Battery Type Test” on page 1-9 Establish Communication” on page 1-10 Internal Discharge Test” on page 1-11 Patient Impedance Calibration” on page 1-13 ECG Lead-Off Detection” on page 1-15 ECG Offset Calibration” on page 1-16 Real Time Clock Test” on page 1-18 Write Calibration to Flash” on page 1-20 Audio Recording Test (if option installed)” on page 1-21 Read Error Log - Final” on page 1-22
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CHAPTER 1 MAINTENANCE TESTS
Preparations for Testing • Gather the required equipment listed in the next section.
• Perform all the steps within each test procedure in the order specified.
If testing results indicate that the battery pack must be replaced, you will need a fully charged spare battery pack.
Test Equipment For some tests, you need one or more of these items: • ZOLL defibrillation analyzer (universal) adapter cable (8000-0804-01) • Defibrillator Analyzer (e.g. QED 6) or Fluke Impulse 4000 Defibrillator/Pacer Performance
Analyzer (Fluke Biomedical/ DNI Nevada) with 1.06 software or higher
• Battery Current Test Fixture (P/N 9100-0690-TF), • Power Supply 12V 10A,
• AED Plus®, Quick-Test, Test Fixture (P/N 9100-0567-TF)
• DMM (e.g. Agilent 34401A Digital Multimeter) or equivalent. • AED Pro Disposable Battery (P/N 1008-002003-01)
• SurePower® Rechargeable Li-Ion Battery (P?N 1009-001535-03)
• PC with ZOLL RescueNet® Code Review and ZAS (ZOLL Administration Software, P/N
7771-000012-01),
• ZOLL USB IrDA port (P/N 9355-0807).
• PC with AED Plus/PRO DCI Panel software (P/N 9103-0815-SW), • AED Pro Resistance, Decade Box (P/N 9100-000957-TF) or equivalent (e.g.RS-200
Resistance Substituter).
• ZOLL 3-lead ECG cable (8000-0838 or 9500-001802) • USB Flash Drive (P/N 8000-000474),
For ZOLL part numbers, refer to the accessories list in the AED Pro Operator’s Guide.
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Physical Inspection
1.0
Physical Inspection Use this procedure to ensure that the unit shows no signs of damage or excessive wear.
Tools Needed None.
Test Setup None.
Test Procedure Observe the following:
Pass
Fail
1.1
Is the unit clean and undamaged?
1.2
Are all signs of wear reasonable and not excessive?
1.3
Are the front panel and housing undamaged and free of cracks?
1.4
Are input connectors clean and undamaged?
1.5
Are all cables free of cracks, cuts, exposed or broken wires? Are the pads sealed within the packaging? If you are using an AED Pro 3-lead cable, is it free of cuts or other?
1.6
Verify that the electrodes have not expired?
1.7
Is battery housing free of cracks and damage?
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CHAPTER 1 MAINTENANCE TESTS
2.0
Power Supply Test/Current Equipment Needed • Battery Current Test Fixture (P/N 9100-0690-TF), • Power Supply 12V 10A, • DMM (e.g. Agilent 34401A Digital Multimeter) or equivalent, • AED PLUS, Quick-Test, Test Fixture (P/N 9100-0567-TF). Setup • Install the Battery Current Test Fixture (P/N 9100-0690-TF) into the battery well. • On the DMM, set Function to DC Amps by pressing Shift button then the DC I button. • Connect the RED lead from the I jack of the DMM to one of the Meter Leads on the Battery Current Test Fixture (P/N 9100-0690-TF). • Connect the BLACK lead from the LO jack (located above the I jack) of the DMM to the other Meter Leads on the Battery Current Test Fixture (P/N 9100-0690-TF). • Connect the power supply RED and BLACK leads, respectively into the Power Supply posts on the Battery Current Test Fixture (P/N 9100-0690-TF). • Connect AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF) to the unit. •
Set the Power Supply to 12.00V.
Test 2.1
2.2
Action
Expected Result(s)
Pass
Fail
Turn the Power Supply on.
Verify the unit issues a voice and text prompt UNIT OK, and the unit is turned off.
Press the I Measure switch on the Battery Current Test Fixture.
Observe the current measurement on the Digital Multimeter is between 10uA to 70uA.
Press and release the On/Off button.
Verify that the unit powers on in rescue mode. Wait for the following prompts are given: ADULT PADS, DONT’T TOUCH PATIENT ANALYZING... before taking measurement.
Press the I Measure switch on the Battery Current Test Fixture.
Observe the current measurement on the Digital Multimeter is between 0.1A to 0.4A.
Press and hold the On/Off button to power off the unit.
Verify unit displays UNIT POWERING OFF message.
2.3
2.4
2.5
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Power ON Test
3.0
Power ON Test Equipment Needed • Power Supply 12V 10A, • AED PLUS, Quick-Test, Test Fixture (P/N 9100-0567-TF), • Battery Current Test Fixture (P/N 9100-0690-TF) or AED Pro Disposable Battery (P/N 1008-002003-01). Setup • Connect AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF) to the unit.
Test
Action
Expected Result(s)
3.1
Place the AED Pro Battery in the battery well (then turn on the Power Supply if Battery Current Test Fixture is used)
Initial Power up. Unit will turn off by itself after UNIT OK prompt.
Press and hold the On/Off button for at least 7 seconds, then release it.
Within 10 seconds after the unit is turned on, the Ready For Us indicator displays a green Check. Indicating the unit is ready for use. A red “X” indicates the unit is not ready for use.
3.2
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Pass
Fail
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CHAPTER 1 MAINTENANCE TESTS
4.0
Pediatric Mode/Electrode Connector Type Test Equipment Needed: • Power Supply 12V 10A, • Battery Current Test Fixture (P/N 9100-0690-TF) or AED PRO Disposable Battery (P/N 1008-002003-01) or SurePower Rechargeable Li-Ion Battery (P/N 1009-001535-03), • AED PLUS, Quick-Test, Test Fixture (P/N 9100-0567-TF), • Defibrillator Analyzer (e.g. QED-6 or Impulse 4000) or equivalent. Setup: • Connect the HV Connector Cable of the AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF) to the Defibrillator Analyzer and set waveform to VFIB. • Set the AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF) to Pediatric Mode. • Set the Power Supply to 12.00V then turn it off. Note: Test values below are based on the default pediatric energy settings (50, 70, and 85 Joules) into a 50 ohm load.
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Test
Action
Expected Result(s)
Pass
Fail
4.1
Connect the Simulator Cable to the device, and then turn the Power Supply on.
Verify the unit issues a voice and text prompt UNIT OK,
4.2
Press the On/Off button and release it.
Verify that the following prompts are given: PEDIATRIC PADS, DON’T TOUCH PATIENT ANALYZING, followed by SHOCK ADVISED, DON’T TOUCH PATIENT, and PRESS FLASHING SHOCK BUTTON.
4.3
Press Flashing Shock button.
Verify that unit prompts SHOCK DELIVERED.
4.4
1st shock energy test (default value 50 joules).
Verify the Energy delivered into analyzer is 43 joules to 59 joules.
4.5
Press and hold the On/Off button to power off the unit.
Verify unit displays UNIT POWERING OFF message.
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Defibrillator Energy Test
5.0
Defibrillator Energy Test Equipment Needed: • Power Supply 12V 10A, Battery Current Test Fixture (P/N 9100-0690-TF) or AED PRO Disposable Battery (P/N 1008-002003-01), • AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF), • Defibrillator Analyzer (e.g. QED-6 or Impulse 4000) or equivalent. Setup: • Connect the HV Connector Cable of the AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF) to the Defibrillator Analyzer. • Set the AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF) to Defib Mode. • Set the Power Supply to 12.00V.
Note: Test values below are based of the default adult energy settings (120, 150, and 200 Joules) into a 50 ohm load. Test
Action
5.1
Pass
Fail
Disconnect the Simulator Cable Verify that the following prompts are given: PLUG IN from the device, and then turn CABLE, PLUG IN CABLE. the Power Supply on.
5.2
Re-connect the Simulator Cable Verify that unit voice prompts to the device. ADULT PAD followed by UNIT OK before unit shuts off by itself.
5.3
Press the On/Off button and release it.
Verify that the following prompts are given: ADULT PADS, DON’T TOUCH PATIENT ANALYZING, followed by “SHOCK ADVISED, “DON’T TOUCH PATIENT, PRESS FLASHING SHOCK BUTTON.
5.4
Press Flashing Shock button
Verify that unit prompts SHOCK DELIVERED.
5.5
1st shock energy test (default value 120 joules)
Verify the Energy delivered into analyzer is 105 joules to 143 joules.
Verify the unit prompts START CPR followed by CONTINUE CPR.
5.6
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Expected Result(s)
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CHAPTER 1 MAINTENANCE TESTS 5.7
Press VFIB on the Defibrillator Analyzer.
After 2 minutes (default setting), Verify the unit prompts STOP CPR, followed by DON’T TOUCH PATIENT ANALYZING twice, followed by SHOCK ADVISED, DON’T TOUCH PATIENT, PRESS FLASHING SHOCK BUTTON.
5.8
Press Flashing Shock button
Verify that unit prompts SHOCK DELIVERED.
5.9
2nd shock energy test (default value 150 joules)
Verify the Energy delivered into analyzer is 122 joules to 166 joules.
Verify the unit prompts START CPR, followed by CONTINUE CPR.
5.10
5.11
Press VFIB on the Defibrillator Analyzer.
After 2 minutes (default setting), Verify the unit prompts STOP CPR, followed by DON’T TOUCH PATIENT ANALYZING twice, followed by SHOCK ADVISED, DON’T TOUCH PATIENT, PRESS FLASHING SHOCK BUTTON.
5.12
Press Flashing Shock button
Verify that unit prompts SHOCK DELIVERED.
5.13
3rd shock energy test (default value 200 joules)
Verify the Energy delivered into analyzer is 155 joules to 211 joules.
5.14
Press and hold the On/Off button to power off the unit.
Verify unit displays UNIT POWERING OFF message.
.
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Battery Type Test
6.0
Battery Type Test Equipment Needed: • SurePower Rechargeable Li-Ion Battery (P/N 1009-001535-03), • AED PRO Disposable Battery (P/N 1008-002003-01), • AED PLUS, Quick-Test, Test Fixture (P/N 9100-0567-TF), • Defibrillator Analyzer (e.g. QED-6 or Impulse 4000) or equivalent. Setup: • Connect the HV Connector Cable of the AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF) to the Defibrillator Analyzer. • Connect AED PLUS Quick-Test Test Fixture (P/N 9100-0567-TF) to the unit.
Test
Action
Expected Result(s)
Pass
Fail
6.1
Insert the SurePower Rechargeable Li-Ion Battery into the device (battery well).
Verify BATTERY INSERTION TEST appears on the display screen of the device.
Verify the unit issues a voice and text prompt UNIT OK and the Green Check symbol is displayed in the Ready Indicator before unit shuts off by itself.
6.2
6.3
Remove Battery.
Verify the Green Check switches to a Red X symbol in the Ready Indicator.
6.4
Insert the AED PRO Disposable Verify BATTERY Battery into the device (well). INSERTION TEST appears on the display screen of the device.
6.5
Verify the unit issues a voice and text prompt: IF NEW BATTERY PRESS LEFT SOFT KEY and the Green Check symbol is displayed in the Ready Indicator, followed by UNIT OK after 20 seconds before unit shuts off by itself.
Verify the Green Check switches to a Red X symbol in the Ready Indicator.
6.6
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Remove Battery.
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