Service Manual
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CARESCAPE B850 Service Manual Software version 3 Version MBC313
CARESCAPE B850 English 1st edition 2109358–001 © 2019 General Electric Company. All rights reserved.
Due to continuing product innovation, specifications in this manual are subject to change without notice. For technical documentation purposes, the abbreviation GE is used for the legal entity names, GE Medical Systems Information Technologies, Inc. and GE Healthcare Finland Oy.
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CARESCAPE B850
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Contents 1
About this manual ...11 Intended use of this manual... 11 Intended audience of this manual ... 11 Manual conventions ... 11 Monitor naming conventions ... 12 Acquisition module naming conventions ... 12 Other naming conventions ... 12 Illustrations and names ... 12 Related documents... 13 Product availability ... 13 Trademarks ... 13 Third party trademarks ... 13 Manufacturer responsibility ... 13
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Safety ...15 Safety message signal words... 15 Safety symbols ... 15 System safety... 16
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System introduction ...17 Short description of the equipment ... 17 CPU unit ... 17 Software ... 18 Displays... 18 B850 system components... 19 CARESCAPE ONE... 20 CARESCAPE Dock F0 side views... 21 Acquisition modules... 22 PDM front view ... 22 Modules and parameters ... 22 CARESCAPE Network... 24 Other system components ... 25 Access to external applications ... 26
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Controls and connectors ... 27 B850 display front view... 27 B850 display back view... 28 B850 processing unit front view... 28 B850 processing unit back view... 29 F5 Frame, 5-module frame... 30 F7 Frame, 7-module frame... 31 IEC 60601-1 ... 31 IEC 60601-1-2... 31 IEC 60529... 32 Equipment markings... 32 User interface indicators ... 38 Service requirements... 42 Unique Device Identifier (UDI) ... 43 Product security ... 44 Access control ... 44 Authentication ... 44 Audit ... 45 Personal information security ... 45 Network traffic protection ... 45 Malicious software protection ... 46 4
Using the service applications ...47 Using the service applications ... 47 Service interface ... 47 Service calibrations... 47 InSite RSvP ... 47 User accounts and passwords for service applications... 48 Accessing the service interface locally from the monitor ... 48 Accessing the service interface with a service PC... 49 Checking the network settings of the target monitor... 49 Configuring the network settings of the service PC... 49 Supported web browsers in service PC ... 49 Secure access with service PC ... 49 Accessing the service interface locally with a service PC ... 50
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Accessing the service interface over IX network with a service PC ... 51 Accessing service calibrations ... 52 5
Pre-installation requirements...53 Unpacking ... 53 Pre-installation checklist... 53 System compatibility ... 53 Checking the configuration of the wired CARESCAPE Network infrastructure ... 54 About the monitor's MAC addresses ... 55 CARESCAPE ONE installation ... 55 Mounting solutions ... 55 Unity Network Interface Device (ID) ... 56 Power and environmental requirements... 56 Power requirements... 56 Environmental requirements... 56 Electromagnetic compatibility safety precautions ... 56
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Hardware installation ...59 Hardware installation ... 59 Installing batteries ... 59 Installing the PDM battery ... 59 Installing the CPU ... 60 Connecting displays... 61 Installing module frames and modules ... 63 Connecting an F5 or an F7 Frame to the CPU ... 64 Connecting a PDM to an F5 Frame ... 65 Connecting E-modules... 65 Connecting a PDM to an ePort connector ... 66 Connecting CARESCAPE Dock F0 to an ePort connector... 67 Connecting CARESCAPE Dock F0 with a 1.5- or 4.5-meter cable... 67 Connecting CARESCAPE Dock F0 with a 30-meter cable ... 68 Connecting to the mains power... 68 Connecting to the CARESCAPE Network... 70 Connecting a Unity Network ID connectivity device to the monitor ... 70
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Connecting USB input devices ... 70 Connecting iCollect and other data acquisition systems ... 71 Connecting a local printer ... 71 Connecting a local PRN 50-M+ recorder ... 72 Connecting to CARESCAPE RAD ... 72 Connecting a remote-on cable ... 73 7
Configuration ...75 Platform configuration... 75 Adjusting display ... 75 Adjusting display brightness and picture ... 75 Setting up the displays... 75 Calibrating touchscreen ... 75 Configuring wired CARESCAPE network ... 76 Configuring the hostname... 76 Wired CARESCAPE Network configuration ... 76 Configuring date and time ... 78 Setting unit and bed name... 79 Configuring printers ... 79 Adding a printer... 80 Selecting printout types and print locations... 80 Printing a test page... 80 Deleting a printer... 81 Configuring Citrix ... 81 Configuring MUSE/12SL... 82 Admit settings ... 83 Configuring patient ID prefix ... 83 Barcode parser configuration ... 84 Setting power frequency ... 89 Selecting language and locale ... 89 Configuring modules... 89 Configuring module asset number ... 90 Configuring host asset settings... 90 Configuring host asset number... 90 Configuring serial number ... 91
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Password management ... 91 User accounts and passwords ... 91 Changing passwords ... 92 Resetting passwords... 93 Configuring connectivity... 93 Configuring remote alarm device ... 94 Restarting the monitor... 94 Setting up the remote service ... 94 Enabling or disabling the remote service connection ... 94 Configuring remote service ... 95 Settings management ... 95 Settings transfer process... 95 Downloading clinical and platform settings... 97 Activating settings... 98 Resetting to factory settings ... 99 License management ... 101 Activating host licenses ... 101 Software packages ... 101 Uploading license file ... 102 Backup and restore... 103 Taking a backup ... 103 Restoring a backup ... 104 Certificate installation... 105 Installing the certificate and private key ... 105 Viewing the current certificate ... 106 Software management ... 106 Software upload ... 107 Software activation ... 107 Uploading software... 107 Activating the host software ... 108 Activating other software ... 110 8
Checkout procedures ...113 About the checkout procedures... 113 Required checkout procedures ... 114
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Installation check ... 114 Planned maintenance check... 114 Corrective maintenance check ... 115 Performing visual inspection... 115 Performing electrical safety tests ... 115 Test setup... 116 Verifying power outlets ... 117 Verifying power cords and plugs... 117 Ground integrity check ... 118 Testing earth leakage current ... 119 Testing touch current... 121 Patient leakage current tests ... 123 Completing electrical safety tests ... 127 Performing functional check ... 127 Preparing for the functional check... 127 Testing the alarm light ... 127 Checking the startup... 127 Checking displays... 128 Checking the status of connected devices... 128 Testing printing to IX printers ... 129 Testing InSite RSvP connectivity... 129 Testing the USB remote control... 129 Testing the mouse... 130 Testing the keyboard... 130 Testing the barcode reader ... 130 Testing wired MC Network communication ... 131 Testing Citrix connection ... 131 Completing the functional check ... 132 9
Theory of operation...133 Main components ... 133 Power supply ... 134 CPU assembly... 134
10 Troubleshooting...139 Troubleshooting guidelines ... 139
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Performing basic troubleshooting... 139 Viewing configuration and device information... 140 Information... 140 Viewing hardware statistics ... 141 Hardware statistics ... 142 Pinging a TCP/IP network device... 142 Viewing log files... 142 Downloading log files ... 143 Network status LEDs... 143 Messages related to various technical issues... 144 Problems and solutions ... 154 Troubleshooting startup failures ... 154 User interface issues... 155 Troubleshooting incorrect system time ... 157 Troubleshooting license issues... 158 Troubleshooting IX Network issues ... 158 Recorder troubleshooting ... 159 Troubleshooting acquisition platform... 159 Troubleshooting CARESCAPE Network communication ... 161 11 Disassembly and reassembly...165 Disassembly guidelines ... 165 ESD precautions ... 165 Reassembly precautions... 165 Required tools... 166 Preparing for disassembly ... 166 Disassembly procedures ... 167 Detaching the top cover ... 168 Replacing the CPU battery... 168 Detaching the power supply unit ... 169 Detaching the speaker... 171 Detaching the front bezel unit... 173 Detaching the CPU assembly ... 174 Replacing the bottom enclosure ... 181 12 Service parts...183
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Service parts... 183 Ordering parts ... 183 Exploded view... 183 List of FRUs ... 184 A
Display D19KT VER01 ...187 Disassembly guidelines and precautions ... 187 Required tools... 187 Detaching the OSD knob ... 187 Detaching the trim knob ... 187 Detaching the alarm light cover... 188 Service parts... 188 Ordering parts ... 188 List of FRUs ... 189
B
Networking disclosure ...191 Purpose and scope ... 191 Purpose of the monitor connection to a network ... 191 Technical specifications of physical network interfaces ... 191 Network information flows... 192 Required characteristics and configuration of the network for support of the monitor... 197 Potential risks to safety, effectiveness, or security resulting from failure of IT network to provide the required characteristics ... 197
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About this manual
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Intended use of this manual The list below indicates the compatible products (brands, models and descriptions as applicable) with which this manual is to be used. Supported products are covered by the manuals that were delivered with those products. ●
CARESCAPE B850, version MBC313
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CARESCAPE B850–LI, version MBC313
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CARESCAPE D19KT VER01
This manual contains instructions necessary to install, maintain and service the device. It gives an overview of the CARESCAPE B850 patient monitoring system, and contains information needed for system installation, and the planned and corrective maintenance of the CARESCAPE B850 CPU. Use the manual as a guide for installation, maintenance and repairs considered field repairable. Where necessary the manual identifies additional sources of relevant information and technical assistance. See the module’s service manual for the planned and corrective maintenance of the acquisition module. See the supplemental information manual for the technical specifications, default settings and compatibility information, including electromagnetic compatibility. See the user manual for the instructions necessary to operate the device safely in accordance with its function and intended use.
Intended audience of this manual This manual is intended for service representatives and technical personnel who install, maintain, troubleshoot, or repair this device.
Manual conventions This manual uses the following styles to emphasize text or indicate an action. Also note the terminology conventions.
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Item
Description
bold
Indicates hardware keys and connectors.
bold italic
Indicates menu options, software keys and messages.
italic
Indicates terms for emphasis.
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Item
Description
>
Indicates menu options to select consecutively.
select
The word select means choosing and confirming.
acquisition device
A generic term when referring to both the acquisition modules (PDM, E-modules) and the acquisition platform (CARESCAPE ONE).
supplemental information
In this manual, the phrase supplemental information refers to information that appears in the Supplemental Information Manual.
NOTE
Note statements provide application tips or other useful information.
Monitor naming conventions In this manual, the CARESCAPE B850 is referred to as the monitor. It may also be referred to as B850.
Acquisition module naming conventions In this manual, the following naming conventions are used to refer to different modules and module categories: ●
PDM: Patient Data Module
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E-modules: All modules with the prefix E-.
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E-COP, E-COPSv
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E-PiCCO
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Pressure E-modules: E-PP, E-PT
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CARESCAPE respiratory modules: E-sCO, E-sCOV, E-sCOVX, E-sCAiO, E-sCAiOV, E-sCAiOVX, E-sCAiOE, E-sCAiOVE
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E-miniC
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Specialty E-modules: E-NMT, E-EEGX, E-BIS, E-ENTROPY
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SpO2 E-modules: E-NSATX, E-MASIMO
Other naming conventions For technical documentation purposes, the abbreviation GE is used for the legal entity names, GE Medical Systems Information Technologies, Inc., and GE Healthcare Finland Oy. In this manual, CARESCAPE Network is used to refer to both the IX Network and MC Network except where they need to be differentiated. Then they are referred to as IX Network and MC Network. In this manual, acquisition platform refers to the CARESCAPE ONE acquisition platform. CS ONE may also be used to refer to the CARESCAPE ONE acquisition platform.
Illustrations and names This manual uses illustrations as examples only. Illustrations in this manual may not necessarily reflect all system settings, features, configurations, or displayed data. Names of persons, institutions, and places and related information are fictitious; any similarity to actual persons, entities, or places is purely coincidental.
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About this manual
Related documents ●
CARESCAPE B850 User Manual
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CARESCAPE B850 Supplemental Information Manual
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CARESCAPE ONE Service Manual
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Service manuals for acquisition modules and module frames
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CARESCAPE Network Configuration Guide
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CARESCAPE Modular Monitors Mounting Solutions
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CARESCAPE RAD Service Manual
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CARESCAPE Citrix Guide
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Service documentation for displays
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Unity Network Interface Device (ID) Service Manual
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iCollect user’s manual
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PRN 50-M+ Writer Service Manual
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Service documentation for laser printers
Product availability NOTE
Due to continual product innovation, design and specifications for these products are subject to change without notice.
Some of the products mentioned in this manual may not be available in all countries. Please consult your local representative for the availability.
Trademarks GE, GE Monogram, and CARESCAPE are trademarks of General Electric Company. MUSE, Trim Knob, UNITY NETWORK, D-lite, D-fend, and Entropy are trademarks of General Electric Company or one of its subsidiaries.
Third party trademarks Masimo SET is a trademark of Masimo Corporation. Covidien, BISx, and BIS are trademarks of a Medtronic company. PiCCO is a trademark of Pulsion Medical Systems SE. Multi-Link is a trademark of CareFusion Corporation or one of its affiliates.
Manufacturer responsibility GE is responsible for the effects on safety, reliability, and performance of the equipment only if:
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Assembly operations, extensions, readjustments, modifications, servicing, or repairs are carried out by authorized service personnel.
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The electrical installation of the relevant room complies with the requirements of the appropriate regulations.
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The equipment is used in accordance with the instructions for use.
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The equipment is installed, maintained and serviced in accordance with the instructions provided in the related service manuals.
WARNING
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SAFETY HAZARD. To avoid risks to personnel and patient, or damage to the equipment, only perform maintenance procedures described in this manual. Unauthorized modifications can lead to safety hazards.
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Safety Safety message signal words Safety message signal words designate the severity of a potential hazard. DANGER
Indicates a hazardous situation that, if not avoided, will result in death or serious injury.
WARNING
Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION
Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
NOTICE
Indicates a hazardous situation not related to personal injury that, if not avoided, could result in property damage.
Safety symbols Symbol
Explanation General warning sign. ISO 7010. This symbol is identified by a yellow background, black triangular band, and a black symbol. In this manual this symbol is used only in connection with those warning statements that the labels on the equipment refer to. Caution. ISO 7000. This symbol is identified by a white background, black triangular band, and a black symbol. Follow instructions for use. ISO 7010. This symbol indicates mandatory action and it is identified by a blue background and a white symbol. Consult operating instructions. / Operating instructions. WARNING - Electric shock hazard. This equipment must be serviced by qualified service personnel only. ISO 7010. This symbol is identified by a yellow background, black triangular band, and a black symbol.
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Safety
Symbol
Explanation MR Unsafe. Indicates that the device is not intended for use in an MR environment. This symbol is identified by a white background, red or black circular band, and a black symbol. Electrostatic sensitive device. Connections should not be made to this device unless ESD precautionary procedures are followed. Non-ionizing electromagnetic radiation. Interference may occur in the vicinity of this device. Type BF (IEC 60601-1) protection against electric shock. Isolated (floating) applied part suitable for intentional external and internal application to the patient, excluding direct cardiac application. Type BF (IEC 60601-1) defibrillator-proof protection against electric shock. Isolated (floating) applied part suitable for intentional external and internal application to the patient, excluding direct cardiac application. Type CF (IEC 60601-1) protection against electric shock. Isolated (floating) applied part suitable for intentional external and internal application to the patient, including direct cardiac application. Type CF (IEC 60601-1) defibrillator-proof protection against electric shock. Isolated (floating) applied part suitable for intentional external and internal application to the patient including direct cardiac application. Safety ground. Remove power cord from the mains source by grasping the plug. Do not pull on the cable.
System safety For a complete list of system safety messages that apply to the entire system, refer to the user manual. For safety messages specific to parts of the system or to a certain installation or service task, refer to the relevant sections.
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System introduction
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Short description of the equipment The CARESCAPE B850 is a modular multi-parameter patient monitor for high-acuity applications. The monitor can be used with most patient populations within a professional healthcare facility, but acquisition modules may have limitations for use based on the patient’s age, weight, or clinical condition, or on the type of the care unit (for example, OR or ICU only). There are several types of acquisition modules to choose from based on care requirements and patient needs. The modular system design is inherent in electronics and algorithms: some processing of the measurement signals is done by the acquisition modules and further processing happens on the monitor. Measurement values are displayed as graphic or numeric values, like waveforms and numbers, and when applicable, also as alarm messages. The CARESCAPE B850 supports two independent displays, and the screen contents shown on each are user-configurable. The D19KT VER01 display has an integrated alarm light. The user interface can be used as a touchscreen, or with a Trim Knob or a mouse and a keyboard. The most important and commonly used functions have main keys on the main menu (soft keys). The menu structure design allows access to all functions needed by the clinical user with just a few clicks. The monitor transfers the measurement data to central stations and to the hospital patient data depositories. It communicates with a variety of other bedside medical devices and monitoring systems. For all physical and performance specifications, refer to the supplemental information provided. For more detailed information on the intended use of the device, refer to the user manual.
CPU unit The primary function of the monitor is to render a clinically meaningful display of acquired patient data and allow the caregiver control (alarms, configuration, etc.) of the system through the user interface. The CPU unit is the central processing unit for the patient monitoring system and provides a link between parameter acquisition and input/output devices. It also facilitates network communication and interface to several ancillary devices (for example, printers, displays). The monitor works with multi parameter acquisition devices.
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System introduction
Software The monitor is highly configurable and provides many monitoring possibilities with a flexible software licensing model. The monitor supports care area specific software packages for OR, PACU, ICU, ED and NICU. Each dedicated software package provides a comprehensive feature set for the different monitoring needs and can be further extended with the optional feature licenses. Software license model supports trial licensing and easy field upgrades with license key activation.
Displays The monitor supports up to two independent, user-configurable displays.
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System introduction
The CARESCAPE D19KT VER01 display provides a Trim Knob and touchscreen control and indicates a power failure alarm with a continuous beep. The display integrates audible and visual alarms and provides USB connectivity.
B850 system components All components listed below can be used within the patient environment as long as an additional transformer providing at least basic isolation is used with non-medical grade secondary displays and printers. Your system may not include all these components. Consult your local representative for the available components.
1.
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19-inch display D19KT VER01: Touchscreen display that provides Trim Knob control. If a non-medical grade display is used as a secondary display within the
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System introduction
patient environment it must always be powered from an additional transformer providing at least basic isolation. 2.
Processing unit: Provides a link between parameter acquisition and input and output devices. The processing unit works with multi-parameter acquisition devices.
3.
The F7 Frame has seven module slots and the F5 Frame has five module slots that support E-module acquisition modules. The F5 frame supports PDM modules with a slide mount.
4.
CARESCAPE ONE acquisition platform (used with CARESCAPE Parameters). For details, refer to its own manuals.
5.
CARESCAPE Dock F0 for CARESCAPE ONE.
6.
Acquisition modules: Two types of acquisition modules can be used: PDM and E-modules.
7.
Remote control: Used to provide all patient monitor controls on a portable component with a Trim Knob control.
8.
Barcode reader: Used to scan patient information from barcodes when admitting patients.
9.
Keyboard: Allows data entry without using the on-screen keyboard or a touchscreen display.
10. Mouse: Allows on-screen user selections and data entry. 11. Laser printer: This device may be connected to the monitor, network, or to a central station on the network. The laser printer can print waveforms, alarm waveforms, numeric trends, and reports. If it is used within the patient environment it must always be powered from an additional transformer providing at least basic isolation. 12. PRN 50-M+ recorder: This device may be connected directly to the monitor or over the network to a remote monitor or central station. The recorder can print waveforms, alarm waveforms, and numeric trends. 13. CARESCAPE RAD (remote alarm device): Used to provide patient and system alarm signals at a location remote from the monitor. 14. Unity Network Interface Device (ID): Used with the monitor to communicate with other manufacturers’ peripheral bedside devices, such as ventilators and gas delivery systems, to centralize patient data on one device.
CARESCAPE ONE For more information on CARESCAPE ONE, refer to its own manuals.
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