MAC 5 series Service Manual Rev 1 Jan 2022

Publication Information

Publication Information This document describes version 1.00 of MAC™ 5 Resting ECG Analysis System, also referred to as the “product” or "system" or "device". It does not apply to earlier product versions. Due to continuing product innovation, specifications in this document are subject to change without notice. MUSE, MAC, MARS, CASE, CardioSoft and 12SL are trademarks owned by GE Medical Systems Information Technologies, Inc., a General Electric Company going to market as GE Healthcare. All other trademarks contained herein are the property of their respective owners. The MAC™ 5 Resting ECG Analysis System is intended to be used, under the direct supervision of a licensed healthcare practitioner by trained operators in a hospital or facility providing patient care. This document provides information required for the proper use of the system. Familiarize yourself with this information and read and understand all instructions before attempting to use this system. Keep this document with the Regulatory and Safety manual, and with the equipment at all times, and periodically review it. NOTE: Illustrations in this document are provided as examples only. Depending on system configuration, screens in the document may differ from the screens on your system. Patient names and data are fictitious. Any similarity to actual persons is coincidental. The document part number and revision are on each page of the document. The revision identifies the document’s update level. The revision history of this document is summarized in the following table.

Revision

Date

Comment

1

18 January 2022

Initial Release

Access other GE Healthcare Diagnostic Cardiology documents at the Customer Documentation Portal. Go to https:// www.gehealthcare.com/en/support/support-documentation-library and scroll to the bottom of the page. To access Original Equipment Manufacturer (OEM) documents, go to the device manufacturer's website. Support GE Healthcare maintains a trained staff of application and technical experts to answer questions and to respond to issues and problems that may arise during the installation, maintenance, and use of this product. If you require additional assistance, contact your GE Healthcare representative or GE Healthcare support at one of the following numbers: •

North America: 1-800-558-7044

•

Europe: +49 761 45 43 -0

•

Asia: +86 21 3877 7888

Training This document is intended as a supplement to, not a substitute for, thorough product training. If you have not received training on the use of the product, you should request training assistance from GE Healthcare. To see available training, go to the GE Healthcare training website (www.gehealthcare.com/training). Select Education > Product Education-Technical > Diagnostic Cardiology. For more self-paced course offerings, tools, and reference guides you may find useful, please visit the GE Healthcare Education Store at www.gehealthcare.com/educationstore.

2

MAC™ 5 A4/MAC™ 5 A5/MAC™ 5 Lite

5864335-009-1

Table of Contents Publication Information... 2

1: Product Overview... 14 MAC 5 A4 Hardware Label Locations...14 MAC 5 A5 Hardware Label Locations...18 MAC 5 Lite Hardware Label Locations...22 Serial Number Label... 26 Device Address Label and Rating Plate... 27 Symbol Descriptions... 28 Serial Number Format... 32 Front View... 32 Side and Rear View... 34

2: Architecture... 36 Hardware and Firmware Architecture... 36 Product Interfaces External Connections...37 Harness Diagram... 38

3: Equipment Setup... 39

Insert the Battery... 39 Connect the AC Power...40 Connect the External Barcode Reader... 41 Adjust the Device for Paper Size... 42 Insert the Paper... 46 Lock and Unlock the Trolley Wheels...49 Attach the Device to the Trolley... 50 Connect the LAN Cable...52 Configure the Device... 52 Test the Device...53

4: Login and Security... 54

User Menu Options Description... 54 Power On the ECG Device... 55 Power Off the ECG Device... 56 User Authentication... 56 Log On to the Device... 58 Log On the Device as a STAT User... 60 Access the Device using a Technician ID...60 Log Out of the Device...60 Change the User Password...61 Activate or Deactivate Privacy Mode... 61 Lock the Device...62 Unlock the Device... 62 Enable and Configure Service User...63 Disable Service User Profile... 64 Configure Service User Role... 65 Access the Service Screen...67 Perform System Reset... 68

Put the Device on Standby...68

5: Service Tasks...70

Service Screen Overview... 70 Enter Chinese Characters... 71 Display Device Information... 71 Configure Device Information... 72 Restore Configuration Data from PSoC...73 Restore to Factory Defaults... 74 Enable the Options... 75 Disable the Options...77 Display Battery Metrics... 78 Format Log Data Partition...81 Format User Data Partition...82 Erase all Device Data... 83 Configure Lead Fail Test Mode...84 Configure Wireless Country of Operation... 85 Print a Service Report... 86

6: Software Upgrade... 88

Upgrade or Downgrade Production Software... 88 Download and Install Manufacturer Software...90

7: Diagnostics... 93 Diagnostics Screen Overview...93 Perform Touchscreen Diagnostics... 93 Perform Battery Charging Diagnostics...95 Perform Battery Discharging Diagnostics...97 Perform Quick Battery Charge and Discharge Test... 99 Perform Barcode Reader Diagnostics... 100 Perform Display Diagnostics...102 Perform Audio Diagnostics... 104 Perform Writer Diagnostics... 105 Perform LAN Diagnostics...111 Perform WLAN Diagnostics... 113 Perform Brightness Diagnostics...116 Perform USB Port Diagnostics... 117 Perform KISS Pump Diagnostics... 119 Perform Keyboard LED Diagnostics... 120 Perform Network Printer Diagnostics...121 View Diagnostic Test Results... 123 Export Diagnostic Test Results to a USB Flash Drive... 124

8: Working with Logs... 126

Audit Logs...126 View the Audit Logs... 126 Export an Audit Log File to a USB Flash Drive... 127 Event Log... 128 View the Event Log...128 Export an Event Log File to a USB Flash Drive...129 Clear the Event Logs...130 View the Transmission Log... 131 Generate the Service Snapshot...132 Export Logs to a USB Flash Drive...132

9: Parts List... 135

Part Identification... 135 Prepare the System for FRU Replacement... 136 Tools... 136 MAC 5 A4: Field Replaceable Parts List...137 MAC 5 A5: Field Replaceable Parts List...140 MAC 5 Lite: Field Replaceable Parts List...143 FRU Lists...145 Top FRU List... 145 Bottom FRU List...148 Miscellaneous FRU List... 152

10: FRU Replacement: Top Subsystem... 155

Battery Door FRU Replacement... 155 Remove the Battery Door...155 Replace the Battery Door...157 KISS Adapter Plug FRU Replacement... 160 Remove the KISS Adapter Plug...160 Replace the KISS Adapter Plug...160 Base Frame FRU Replacement... 161 Remove the Base Frame... 161 Replace the Base Frame...163 Keyboard PWA FRU Replacement...165 Remove the Keyboard PWA... 165 Replace the Keyboard PWA... 166 Display Module Cable FRU Replacement...167 Remove the Display Module Cable...167 Replace the Display Module Cable... 169 Display Unit FRU Replacement... 172 Remove the Display Unit... 172 Replace the Display Unit...173

11: FRU Replacement: Bottom Subsystem...174

Printer Door Button FRU Replacement... 174 Remove the Printer Door Button... 174 Replace the Printer Door Button...175 Printer Door FRU Replacement...176 Remove the Printer Door Shaft Sleeve...176 Replace the Print Door Shaft Sleeve... 177 Remove the Printer Door...178 Replace the Printer Door... 179 Printer Roller FRU Replacement... 180 Remove the Printer Roller... 180 Replace the Printer Roller...180 Printer Sheet Metal FRU Replacement...181 Remove the Printer Sheet Metal... 181 Replace the Printer Sheet Metal... 181 Printer Head FRU Replacement...183 Remove the Printer Head...183 Replacing the Printer Head... 184 Printer Cable FRU Replacement... 184 Remove the Printer Cable... 184 Replace the Printer Cable...185 Main Board FRU Replacement... 185 Remove the Main Board... 185

Replace the Main Board...187 KISS Board with Cable FRU Replacement... 190 Remove the KISS Cable... 191 Replace the KISS Cable... 191 Remove the KISS Board... 192 Replace the KISS Board...193 Ground Metal FRU Replacement...194 Remove the Ground Metal...194 Replace the Ground Metal... 196 Handle FRU Replacement... 198 Remove the Handle...198 Replace the Handle... 201 Paper Spacer FRU Replacement... 204 Remove the Paper Spacer... 204 Replace the Paper Spacer...206 Paper Pull Tab FRU Replacement...207 Remove the Paper Pull Tab... 207 Replace the Paper Pull Tab...209 Bottom FRU Replacement...211 Remove the Bottom... 211 Replace the Bottom...212

12: Functional Checkout...215

Recommended Maintenance...215 Functional Checkout Workflow...215 FRU Repairs... 216 Non-FRU Repairs...217 Visual Inspection [as per IEC62353:2014(subsection 5.2) requirement]... 217 Electrical Safety Checks... 219 Functional Checkout Procedures... 221 Operational Checks... 221 Diagnostic Checks...222

13: Troubleshooting...223 ECG Data Noise... 223 Software Upgrade Errors... 224 Troubleshooting USB Port Failures...226 Troubleshooting LAN Communication Failures...229 Troubleshooting Wireless Communication Failures...230 Troubleshooting Touchscreen Failures... 231 Troubleshooting Printer Door Failures...232 Device Disaster Recovery... 233

Product Overview

1 Product Overview The MAC 5 Resting ECG Analysis System has three modes: • MAC 5 A4 - This mode includes an A4/Letter paper size thermal printer. • MAC 5 A5 - This mode includes an A5 paper size thermal printer. • MAC 5 Lite - This mode does not include a thermal printer. The MAC 5 Resting ECG Analysis System, (referred to as "the device"), supplies 12-lead ECG measurement and interpretative analysis, prints 12-leads of ECG, and transmits ECG data to and from a central ECG cardiovascular information system.

MAC 5 A4 Hardware Label Locations

Table 1: Label Descriptions on the Right Side of the Device

14

Item

Label

Description

1

QR Code

WeChat official account.

2

General Warning Symbol

See Symbol Descriptions on page 28 for an explanation of the label.

3

Country-specific Label

Country registration infomation.

MAC™ 5 A4/MAC™ 5 A5/MAC™ 5 Lite

5864335-009-1

Product Overview

Item

Label

Description

4

Serial Number Label

Device identification. See Serial Number Label on page 26 for a description of the label contents.

Table 2: Label Descriptions on the Back Side of the Device

5864335-009-1

Item

Label

Description

5

Product and Rating Label

Regulatory and cautionary information. See Device Address Label and Rating Plate on page 27 for an explanation of the label.

MAC™ 5 A4/MAC™ 5 A5/MAC™ 5 Lite

15

Product Overview

Table 3: Label Descriptions on the Bottom of the Device Item

Label

Description

6

Option Code and MAC Address Label

The MAC address of the wired network card.

Wireless Label

The wireless registration information.

7

16

Use the option codes to set up the purchased options in your system.

MAC™ 5 A4/MAC™ 5 A5/MAC™ 5 Lite

5864335-009-1

Product Overview

Table 4: Label Descriptions on the Shipping Package of the Device

5864335-009-1

Item

Label

Description

8

Battery Shipping Label

Lithium Ion battery damaged caution label.

9

Shipping Label

Regulatory and safety shipping information.

10

Battery The battery transportation information. Transportation Label

MAC™ 5 A4/MAC™ 5 A5/MAC™ 5 Lite

17

Product Overview

Item

Label

Description

11

Shipping List

Shipping information.

12

Environmental Symbols

Safety indicators required for shipping. For a full description of symbols, see Symbol Descriptions on page 28.

MAC 5 A5 Hardware Label Locations

Table 5: Label Descriptions on the Right Side of the Device

18

Item

Label

Description

1

QR Code

WeChat official account.

2

General Warning Symbol

See Symbol Descriptions on page 28 for an explanation of the label.

3

Product and Rating Label

Regulatory and cautionary information. See Device Address Label and Rating Plate on page 27 for an explanation of the label.

4

Serial Number Label

Device identification. See Serial Number Label on page 26 for a description of the label contents.

MAC™ 5 A4/MAC™ 5 A5/MAC™ 5 Lite

5864335-009-1

Product Overview

Table 6: Label Descriptions on the Bottom of the Device

5864335-009-1

Item

Label

Description

5

Option Code and MAC Address Label

The MAC device address of the device. Use the option codes to set up the purchased options in your system.

MAC™ 5 A4/MAC™ 5 A5/MAC™ 5 Lite

19

Product Overview

Item

Label

Description

6

Country Specific Label

Country registration information.

7

Wireless Label

The wireless registration information.

Table 7: Label Descriptions on the Shipping Package of the Device

20

Item

Label

Description

8

Battery Shipping Label

FRAGILE-Lithium Ion batteries can cause fire if damaged.

MAC™ 5 A4/MAC™ 5 A5/MAC™ 5 Lite

5864335-009-1

Product Overview

5864335-009-1

Item

Label

Description

9

Shipping Label

Regulatory and safety shipping information.

10

Battery The battery transportation information. Transportation Label

11

Shipping List

Shipping information.

12

Environmental Symbols

Safety indicators required for shipping. For a full description of symbols, see Symbol Descriptions on page 28.

MAC™ 5 A4/MAC™ 5 A5/MAC™ 5 Lite

21

Product Overview

MAC 5 Lite Hardware Label Locations

Table 8: Label Descriptions on the Right Side of the Device Item

Label

Description

1

General Warning Symbol

See Symbol Descriptions on page 28 for an explanation of the label.

2

Product and Rating Label

Regulatory and cautionary information. See Device Address Label and Rating Plate on page 27 for an explanation of the label.

3

Serial Number Label

Device identification. See Serial Number Label on page 26 for a description of the label contents.

Table 9: Label Descriptions on the Left Side of the Device

22

Item

Label

Description

4

Country Specific Label

Country registration information.

5

QR Code

WeChat official account.

MAC™ 5 A4/MAC™ 5 A5/MAC™ 5 Lite

5864335-009-1

Product Overview

Table 10: Label Descriptions on the Bottom of the Device

5864335-009-1

Item

Label

Description

6

Option Code and MAC Address Label

The MAC device address of the device. Use the option codes to set up the purchased options in your system.

MAC™ 5 A4/MAC™ 5 A5/MAC™ 5 Lite

23

Product Overview

Item

Label

Description

7

Wireless Label

The wireless registration information.

Table 11: Label Descriptions on the Shipping Package of the Device

24

Item

Label

Description

8

Battery Shipping Label

FRAGILE-Lithium Ion batteries can cause fire if damaged.

MAC™ 5 A4/MAC™ 5 A5/MAC™ 5 Lite

5864335-009-1

Product Overview

5864335-009-1

Item

Label

Description

9

Shipping Label

Regulatory and safety shipping information.

10

Battery The battery transportation information. Transportation Label

11

Shipping List

Shipping information.

12

Environmental Symbols

Safety indicators required for shipping. For a full description of symbols, see Symbol Descriptions on page 28.

MAC™ 5 A4/MAC™ 5 A5/MAC™ 5 Lite

25

Product Overview

Serial Number Label The serial number labels are in the format as follows:

26

MAC™ 5 A4/MAC™ 5 A5/MAC™ 5 Lite

5864335-009-1

Product Overview

Table 12: Serial Number Label Format Item

Description

1

Product Part Number

2

Product Mode

3

Date of Manufacture in YYYY-MM Format

4

Device Serial Number

Device Address Label and Rating Plate The device address label and rating plate is in the format as follows:

5864335-009-1

MAC™ 5 A4/MAC™ 5 A5/MAC™ 5 Lite

27