TotalCare Bed System P1900 Service Manual Rev 1

DRAFT 3/5/08

DRAFT 3/5/08 © 2008 by Hill-Rom Services, Inc. ALL RIGHTS RESERVED. No part of this text shall be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information or retrieval system without written permission from Hill-Rom Services, Inc. (Hill-Rom). The information in this manual is confidential and may not be disclosed to third parties without the prior written consent of Hill-Rom. First Edition First Printing 2008 Printed in the USA Benchmarq® is a registered trademark of Benchmarq Microelectronics Inc. Betadine® is a registered trademark of The Purdue Frederick Company. CSA® is a registered trademark of Canadian Standards Association. Dartex® is a registered trademark of Dartex Coatings Limited Corporation. Faston® is a registered trademark of The Whitaker Corporation. FlexAfoot™ is a trademark of Hill-Rom Services, Inc. FullChair® is a registered trademark of Hill-Rom Services, Inc. Geri-Care® is a registered trademark of Geri-Care Products, LLC. Graphical Caregiver Interface (GCI)® is a registered trademark of Hill-Rom Services, Inc. HandsFree® is a registered trademark of Hill-Rom Services, Inc. Hill-Rom® is a registered trademark of Hill-Rom Services, Inc. Ibex® is a registered trademark of Springs Canada, Inc. IntelliDrive® is a registered trademark of Hill-Rom Services, Inc. Kenguard® is a registered trademark of Tyco International, Inc. Line-of-Site® is a registered trademark of Hill-Rom Services, Inc. Loctite® is a registered trademark of Loctite Corporation. TotalCare® Bed System Service Manual (147605 REV 1)

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DRAFT 3/5/08 NFPA® is a registered trademark of National Fire Protection Association, Inc. Nyliner® is a registered trademark of Thomson Industries, Inc. Oilite® is a registered trademark of Beemer Precision, Incorporated. OneStep® is a registered trademark of Hill-Rom Services, Inc. PLEUR-EVAC® is a registered trademark of Deknatel, Inc. Point-of-Care® is a registered trademark of Hill-Rom Services, Inc. Shearless Pivot® is a registered trademark of Hill-Rom Services, Inc. SideCom® is a registered trademark of Hill-Rom Services, Inc. Teflon® is a registered trademark of E. I. du Pont and de Nemours and Company. Therapy-on-Demand® is a registered trademark of Hill-Rom Services, Inc. Torx® is a registered trademark of Acument Intellectual Properties, Inc. TotalCare® is a registered trademark of Hill-Rom Services, Inc. TotalCare SpO2RT® is a registered trademark of Hill-Rom Services, Inc. Tygon® is a registered trademark of Norton Company. Unitrode® is a registered trademark of Unitrode Corporation. Velcro® is a registered trademark of Velcro Industries, BV (a Dutch corporation). WallGuard® is a registered trademark of Hill-Rom Services, Inc. The information contained in this manual is subject to change without notice. Hill-Rom makes no commitment to update or keep current, the information contained in this manual. Hill-Rom reserves the right to make changes without notice in design, specifications, and models. The only warranty Hill-Rom makes is the express written warranty extended on the sale or rental of its products. To order additional copies of this manual (147605), refer to the back cover for contact information. For countries not listed on the back cover, contact your distributor.

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TotalCare® Bed System Service Manual (147605 REV 1)

DRAFT 3/5/08 The back cover is a comprehensive list of Technical Support contact information for Hill-Rom. The product discussed in this manual may not be available in all of the countries listed.

Revision Letter

Pages Affected

Original Issue

TotalCare® Bed System Service Manual (147605 REV 1)

Date March 2008

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Table of Contents Chapter 1: Introduction Purpose... 1 - 1 Audience... 1 - 1 Reference Documents... 1 - 1 Document Symbols... 1 - 2 Overview... 1 - 3 Acronym List... 1 - 4 Specifications... 1 - 6 Physical Description... 1 - 6 Electrical Description... 1 - 8 Accessory Receptacle (120V Model Only)... 1 - 8 Regulations, Standards, and Codes... 1 - 8 IEC 60601-1 Classifications... 1 - 8 Model Identification... 1 - 9 Warning and Caution Labels... 1 - 10 Chapter 2: Troubleshooting Procedures Getting Started... 2 - 1 Initial Actions... 2 - 3 Quick Reference Problem/Solution Matrix... 2 - 3 Function Examines... 2 - 5 Treatment Surface Diagnostics... 2 - 9 Air System Function Examine... 2 - 10 Foot Section... 2 - 11 Final Actions... 2 - 12 Fault Codes... 2 - 13 Module Identification... 2 - 14 Fault Codes... 2 - 15 Patient Air Surface Module with Foot Therapy-Switch/Stepper Failures... 2 - 75

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Patient Air Surface Module with Foot Therapy-Pressure Failures... 2 - 76 Pulmonary Mattress Air Valve Module Troubleshooting... 2 - 82 Patient Air Surface Module with Foot Therapy-Blower/Supply Hose Failures 2 - 85 Air Blower Malfunction... 2 - 86 System Power Failures... 2 - 88 AC Power Failure... 2 - 88 Low Voltage Power Failure... 2 - 90 Power Control Module Fuse Description... 2 - 92 Lockout Control Malfunction... 2 - 93 Knee Lockout... 2 - 93 Head Lockout... 2 - 95 Bed Up/Bed Down (Hilow) Lockout... 2 - 97 Brake/Steer Malfunction... 2 - 99 Indicators (LED) Do Not Come On... 2 - 101 Bed Down Control Will Not Lower Bed... 2 - 104 Bed Up Control Does Not Raise Bed... 2 - 106 Chair Position Control Malfunction... 2 - 108 Bed Flat Control Will Not Flatten the Bed... 2 - 114 Caregiver Control Malfunction-Head Siderail and Intermediate Siderail... 2 - 117 Head Siderail... 2 - 117 Intermediate Siderail-Head Up/Head Down... 2 - 119 Intermediate Siderail-Knee Up/Knee Down... 2 - 121 Intermediate Siderail-Foot Up/Foot Down... 2 - 123 Intermediate Siderail-Foot Out/Foot In... 2 - 124 Reverse Trendelenburg/Trendelenburg Control Malfunction... 2 - 125 Hilow Function Raises the Unit Unevenly... 2 - 131 Patient Controls Malfunction... 2 - 134 CPR Release Malfunction... 2 - 135 Foot Control... 2 - 135 Emergency Trendelenburg Malfunction... 2 - 137 Trendelenburg/Reverse Trendelenburg Malfunction... 2 - 138 Hydraulic Foot Pump Pedal Will Not Raise Bed... 2 - 139 Page vi

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Siderail Mechanism Does Not Hold... 2 - 140 SideCom® Communication System-Nurse Call Malfunction... 2 - 141 Bed Exit Malfunction... 2 - 143 Patient Exit/Priority Nurse Call Malfunction... 2 - 144 Night Light Does Not come on... 2 - 146 Patient Entertainment Malfunction... 2 - 147 Patient Light Controls Malfunction... 2 - 149 Scale/GCI Malfunction... 2 - 150 Scale/GCI-Diagnostics and Error Troubleshooting... 2 - 151 Diagnostics... 2 - 151 Scale/GCI-Communication Error... 2 - 153 Scale/GCI-Calibration Error Troubleshooting... 2 - 154 Load Beam-Shorted Excitation Voltage... 2 - 155 Load Beam-Shorted Excitation Voltage Tests... 2 - 156 Test 1... 2 - 156 Test 2... 2 - 156 Test 3... 2 - 156 Test 4... 2 - 157 Hydraulic System Malfunction... 2 - 158 Hydraulic Fluid Leak... 2 - 161 Maximum Inflate Malfunction... 2 - 162 Treatment Surface Air Bladders Malfunction... 2 - 163 Loss of Therapy During Transport... 2 - 164 Local Operating Network (LON) Communication Fault... 2 - 165 Air Manifold Malfunction... 2 - 166 Pulmonary Module Communication Failures... 2 - 168 Pulmonary Surface Pressure Failures... 2 - 169 Blower/Supply Hose Failures... 2 - 170 Bed Will Not Drive (IntelliDrive® Transport System)... 2 - 171 Bed Will Not Drive, Wheel Is Down (IntelliDrive® Transport System)... 2 - 172 Wheel Will Not Stow (IntelliDrive® Transport System)... 2 - 173 Battery Examine (IntelliDrive® Transport System)... 2 - 174 TotalCare® Bed System Service Manual (147605 REV 1)

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Steer Switch Examine (IntelliDrive® Transport System)... 2 - 175 PACM Board Power Examine (IntelliDrive® Transport System)... 2 - 176 PACM Board Deployment Examine (IntelliDrive® Transport System)... 2 - 177 PACM Board Drive Examine (IntelliDrive® Transport System)... 2 - 178 Motor Examine (IntelliDrive® Transport System)... 2 - 179 PACM to PAG Board Cable Examine (IntelliDrive® Transport System)... 2 - 180 Handle Enable Switch Examine (IntelliDrive® Transport System)... 2 - 181 Throttle Examine (IntelliDrive® Transport System)... 2 - 182 Handle Gauge Examine (IntelliDrive® Transport System) (Sheet 1 of 3)... 2 - 183 Handle Gauge Examine (IntelliDrive® Transport System) (Sheet 2 of 3)... 2 - 184 Handle Gauge Examine (IntelliDrive® Transport System) (Sheet 3 of 3)... 2 - 185 Controller Examine-IntelliDrive® Transport System... 2 - 186 Visual Inspection-IntelliDrive® Transport System... 2 - 188 PAG Board Debugging-IntelliDrive® Transport System... 2 - 189 NAWI Class IIII Scale (European Version)/Graphical Caregiver Interface (GCI)® Control Malfunction... 2 - 192 Scale/GCI Diagnostics and Error Troubleshooting Diagnostics (NAWI Class IIII Scale-European Version Only)... 2 - 196 Scale/GCI-Communications Error (NAWI Class IIII Scale-European Version Only)... 2 - 199 Scale/GCI Calibration Error (NAWI Class IIII Scale-European Version Only)... 2 - 201 Load Beam-Shorted Excitation Voltage (NAWI Class IIII Scale-European Version Only)... 2 - 203 Load Beam-Shorted Excitation Voltage Tests... 2 - 204 Test 1... 2 - 204 Test 2... 2 - 205 Test 3... 2 - 205 Test 4... 2 - 206 Scale Fails Verification Testing (NAWI Class IIII Scale-European Version Only)... 2 - 207 Gravity Constants/Coefficients (NAWI Class IIII Scale-European Version Only)... 2 - 210 Introduction... 2 - 210 Page viii

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Changing Gravity Constants/Coefficients... 2 - 211 Scale Service Screen Functions (NAWI Class IIII Scale-European Version Only)... 2 - 214 Scale Service Screen... 2 - 214 Functions... 2 - 214 Indicators... 2 - 215 Change Coefficients Screen... 2 - 215 Functions... 2 - 215 Values... 2 - 216 Scale Service-View Readings Screen... 2 - 216 Values... 2 - 217 Hydraulic System Malfunction... 2 - 218 Wireless Module Does Not Connect to the Facility... 2 - 238 Chapter 3: Theory of Operation Introduction... 3 - 1 Bed Frame... 3 - 1 Base Frame Module... 3 - 1 Intermediate Frame Module... 3 - 1 Articulating Deck/Weigh Frame Module... 3 - 1 Siderail Module... 3 - 2 Headboard Module... 3 - 2 Footboard Module... 3 - 2 Hydraulic System... 3 - 3 Basic Description... 3 - 3 Theory of Operation... 3 - 3 Power Unit... 3 - 3 Cylinders... 3 - 3 Hydraulic Manifold Assembly... 3 - 4 CPR and Trendelenburg Release Valves... 3 - 5 Manual Hydraulic Control... 3 - 5 Motor (100 V/110 V Only)... 3 - 6 Motor (120 V/127 V Only)... 3 - 6

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Motor (220 V/230 V/240 V only)... 3 - 6 Electronic System... 3 - 6 Basic Description... 3 - 6 Basic Architecture... 3 - 7 Power Control Module... 3 - 7 Bed Position Module... 3 - 7 User Control Module... 3 - 8 SideCom® Communication System Module... 3 - 8 Scale Module... 3 - 8 Power Control Module... 3 - 8 Basic Description... 3 - 8 Theory of Operation... 3 - 9 Bed Position Module... 3 - 17 Basic Description... 3 - 17 Theory of Operation... 3 - 18 Scale Module... 3 - 20 Basic Description... 3 - 20 Theory of Operation... 3 - 21 Graphical Caregiver Interface (GCI)® Control... 3 - 22 Basic Description... 3 - 22 Theory of Operation... 3 - 23 User Control Module... 3 - 23 Basic Description... 3 - 23 Basic Architecture... 3 - 23 Theory of Operation... 3 - 25 SideCom® Communication System Module... 3 - 27 Basic Description... 3 - 27 Theory of Operation... 3 - 27 Air System... 3 - 28 Basic Description... 3 - 28 Blower Description... 3 - 29 Air Plumbing Description... 3 - 29 Page x

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Air Manifold... 3 - 29 Control Modules... 3 - 30 Sleep Surfaces... 3 - 30 Basic Description... 3 - 30 Foot Surface... 3 - 31 Primary Surface... 3 - 35 IntelliDrive® Transport System... 3 - 37 Push Handles... 3 - 37 Amplifier/Indicator Board (PAG)... 3 - 37 Power Assist Control Module... 3 - 38 Battery Charger... 3 - 38 Battery Gas Gauge... 3 - 39 Deployment Control... 3 - 39 Enable Switch Logic and Relay... 3 - 40 Drive Motor Over-Temperature Protection... 3 - 41 Low-Battery ShutOff... 3 - 41 Drive Motor Brake... 3 - 41 Bed System Wiring Schematics... 3 - 42 Schematic-UCM Position and Enter... 3 - 42 Schematic-UCM Nurse Call... 3 - 43 Schematic-Enhanced Entertainment... 3 - 44 Schematic-Bed Up/Down... 3 - 45 Schematic-Nurse Call Module... 3 - 46 Chapter 4: Removal, Replacement, and Adjustment Procedures Tool and Supply Requirements... 4 - 1 Articulation Position Sensing System Calibration... 4 - 4 Patient Weigh System Calibration (Non-NAWI Class IIII Scale Only)... 4 - 9 Cover-Head End... 4 - 11 Hilow Cylinder Brace... 4 - 13 Caster Cover-Foot End... 4 - 16 Foot End Caster Assembly... 4 - 18 Head-End Caster Assembly... 4 - 22 TotalCare® Bed System Service Manual (147605 REV 1)

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Brake Set Sensor... 4 - 27 Brake/Steer Linkage... 4 - 30 Foot Brake/Steer Pedal... 4 - 33 Foot Brake/Steer Pedal Pad... 4 - 36 Foot Pump Pedal... 4 - 38 Footboard Switch... 4 - 41 Head Siderail... 4 - 43 Head Siderail P.C. Board... 4 - 45 Speaker... 4 - 48 Intermediate Siderail... 4 - 50 Main Caregiver P.C. Board or Patient Control Switch P.C. Board... 4 - 52 Nurse Call Switch P.C. Board... 4 - 55 Patient Exit Detection Alarm and Sleep Surface Siderail Controls... 4 - 58 Entertainment and Volume Control... 4 - 61 Graphical Caregiver Interface (GCI)® Control... 4 - 64 Head Angle Indicator/Trendelenburg Indicator... 4 - 66 Hydraulic System Fluid Fill... 4 - 69 Hydraulic Manifold Valve Coil... 4 - 71 Hydraulic Valve... 4 - 73 Hydraulic Power Unit... 4 - 75 Hilow Foot Hydraulic Cylinder... 4 - 80 Hilow Head Hydraulic Cylinder... 4 - 84 Head Hydraulic Cylinder... 4 - 88 Knee Hydraulic Cylinder... 4 - 92 Retracting Foot Hydraulic Cylinder... 4 - 96 Articulating Foot Hydraulic Cylinder... 4 - 100 CPR Release Valve... 4 - 104 CPR Sensor... 4 - 107 Trendelenburg Sensor... 4 - 110 Emergency Trendelenburg Release Valve... 4 - 113 Position Sensors... 4 - 116 Hilow Position Sensor... 4 - 119 Page xii

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Battery... 4 - 121 Transformer... 4 - 123 Power Control Module P.C. Board... 4 - 126 Weigh Frame Junction Electrical Box... 4 - 131 Weigh Frame Junction P.C. Board... 4 - 135 Scale Control-Patient Exit Detection (PED) Module... 4 - 139 Weigh Load Beam... 4 - 142 SideCom® Communication System Entertainment/Lighting Module... 4 - 145 SideCom® Communication System and Nurse Call Module... 4 - 147 SideCom® Communication System Universal Television (UTV) Module... 4 - 149 Night Light... 4 - 151 Night Light Photo Sensor... 4 - 154 Accessory Receptacle Module... 4 - 157 Low Noise Blower Assembly... 4 - 159 Air Module-Manifold Assembly... 4 - 164 Treatment Foot Surface Control Module (TFSCM) and Treatment Surface Control Module (TSCM)... 4 - 166 Treatment Foot Module, Treatment Torso Module, and Pulmonary Base Module (Pulmonary Models)... 4 - 169 Treatment Surface... 4 - 172 Short Stay Surface... 4 - 176 Short Stay Sleep Surface-Remove from Bed... 4 - 178 Treatment and Pulmonary Sleep Surface-Remove from Bed... 4 - 179 Pulmonary Surface... 4 - 180 Battery-IntelliDrive® Transport System... 4 - 186 PACM Board-IntelliDrive® Transport System... 4 - 188 Drive Motor-IntelliDrive® Transport System... 4 - 190 Drive Belt-IntelliDrive® Transport System... 4 - 194 PAG Board-IntelliDrive® Transport System... 4 - 199 Transport Handle-IntelliDrive® Transport System... 4 - 201 Motor Controller-IntelliDrive® Transport System... 4 - 205 Siderail Control Cable... 4 - 208

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Power Cord... 4 - 214 Wireless Module... 4 - 218 Patient Helper... 4 - 221 Line Manager... 4 - 224 Disable Battery Operation... 4 - 226 Electrical Fuse Blown-Damaged Cable/P.C. Board Combination Identification... 4 - 227 Bleed the Hydraulic System... 4 - 230 Verify Operation of the NAWI Class IIII Scale (NAWI Class IIII Scale-European Version Only)... 4 - 231 NAWI Class IIII Scale EC Verification Report Form (NAWI Class IIII Scale-European Version Only)... 4 - 247 Chapter 5: Parts List Service Parts Ordering... 5 - 1 Exchange Policy... 5 - 3 In-Warranty Exchanges... 5 - 3 Out-of-Warranty Exchanges... 5 - 3 Warranty... 5 - 5 Warranty Statement-Wireless Interface Unit... 5 - 7 Recommended Spare Parts... 5 - 9 Base Module-Pedal Assemblies... 5 - 12 Base Module-Hilow Assemblies... 5 - 16 Base Module-Cover Assemblies... 5 - 18 Intermediate Frame Module... 5 - 20 Articulating Deck Module... 5 - 24 Articulating Deck Module-Foot Section... 5 - 28 Weigh Frame Module... 5 - 30 Weigh Frame Module-Cable Routing and Mattress Retainer... 5 - 32 Head Siderail Module... 5 - 34 Intermediate Siderail Assembly-RH (Sheet 1 of 2)... 5 - 38 Intermediate Siderail Assembly-RH (Sheet 2 of 2)... 5 - 40 Intermediate Siderail Assembly-LH (Sheet 1 of 2)... 5 - 42 Intermediate Siderail Assembly-LH (Sheet 2 of 2)... 5 - 44 Page xiv

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Intermediate Siderail Assembly-Installation and Cable Routing... 5 - 46 Headboard Assembly-P1921B... 5 - 48 Footboard Module-P1922... 5 - 49 Transport Shelf Module-P1923... 5 - 50 Hydraulic System Module... 5 - 52 Hilow Cylinder Brace Kit-SA1695... 5 - 54 Hydraulic System Foot Pump... 5 - 56 Hydraulic System Manifold-Deltrol... 5 - 58 Hydraulic System Manifold-Delta... 5 - 59 Hydraulic System Module-Hose and Cylinder Assemblies... 5 - 60 Power Control Module... 5 - 62 Power Control Module-Labels and Cover Assemblies... 5 - 66 Power Control Module-Bed Solenoid Cable Routing... 5 - 68 Power Control Module-Signal/Power Distribution Ground Strap Assemblies . 5 - 70 Scale Module... 5 - 72 Scale Module-Cable Routing... 5 - 74 SideCom® Communication System... 5 - 76 SideCom® Communication System-Cable Routing... 5 - 80 Air Module-Manifold Assembly... 5 - 82 Air Module-Low Noise Blower Assembly Kit... 5 - 89 Air Module-Air Source Cable Assembly Routing-120V and 230V... 5 - 93 Air Module-Weigh Frame Cable Assembly Routing... 5 - 95 Air Module-Supply Hose Assembly and Routing... 5 - 97 Air Module-Manifold Assembly (Pulmonary)... 5 - 99 Short Stay Surface-P1915EC8, P1915EAZZ, P1915EA25, and P1915EA28. 5 - 101 Treatment Surface-P1915EE9, P1915EA24, and P1915EA27... 5 - 103 Pulmonary Surface (P1916EA) (Sheet 1 of 3)... 5 - 105 Pulmonary Surface (P1916EA) (Sheet 2 of 3)... 5 - 107 Pulmonary Surface (P1916EA) (Sheet 3 of 3)... 5 - 108 Seatbelt-P1926... 5 - 111 Foot Pad-P1929... 5 - 112 Transducer Holder-P294... 5 - 113 TotalCare® Bed System Service Manual (147605 REV 1)

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Traction Bracket-P1940... 5 - 114 X-Ray Cassette Envelope-P289... 5 - 115 Oxygen Tank Holder-P27601... 5 - 116 IV Pole-P2217... 5 - 117 Infusion Support System-P155-12... 5 - 119 P.C. Board Component Layout-Power Control Top... 5 - 121 Transport Handle Wiring-IntelliDrive® Transport System... 5 - 123 IntelliDrive® Transport System-Drive Box... 5 - 125 IntelliDrive® Transport System-Drive Belt... 5 - 129 IntelliDrive® Transport System-Wiring... 5 - 131 Siderail Pads and Extenders... 5 - 133 International Labels-Foot Prop, Transport Shelf, and Headboard... 5 - 135 International Labels-Head End Siderail... 5 - 139 International Labels-Right-Hand Intermediate Siderail... 5 - 141 International Labels-Left-Hand Intermediate Siderail... 5 - 148 International Labels-Base Frame and Covers... 5 - 156 International Labels-Head End... 5 - 160 International Labels-Head Section Weldment... 5 - 164 International Labels-IntelliDrive® Transport System... 5 - 166 International Labels-Pulmonary Therapy Modules... 5 - 170 International Labels-Pulmonary Air Manifold... 5 - 174 Wireless Module... 5 - 177 Patient Helper... 5 - 178 Line Manager... 5 - 180 Chapter 6: General Procedures Cleaning and Care... 6 - 1 General Cleaning... 6 - 2 Steam Cleaning... 6 - 2 Cleaning Hard to Clean Spots... 6 - 2 Disinfecting... 6 - 2 Cleaning Medical Fluid Spills... 6 - 2 Cleaning Blood and Excreta... 6 - 2 Page xvi

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Cleaning the Mattress and the Low Airloss Coverlet... 6 - 2 Damage/Repair Surface Ticking... 6 - 5 Component Handling... 6 - 6 P.C. Board... 6 - 6 Lubrication Requirements... 6 - 7 Preventive Maintenance... 6 - 8 Preventive Maintenance Schedule... 6 - 8 Preventive Maintenance Checklist... 6 - 13 Chapter 7: Accessories Accessories... 7 - 1 Infusion Support System-P155-12... 7 - 2 Oxygen Tank Holder-P27601... 7 - 3 Physical Safety Belts-P1926... 7 - 4 Standard IV Rod-P2217... 7 - 6 Fracture Frame Adapter Brackets-P1940... 7 - 7

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NOTES:

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DRAFT

Chapter 1 Introduction Purpose This manual provides requirements for the TotalCare® Bed System normal operation and maintenance. It also includes a parts list (in chapter 5) for ordering replacement components.

Audience This manual is intended for use by only facility-authorized personnel. Failure to observe this restriction can result in severe injury to people and serious damage to equipment.

Reference Documents For more information (such as operating instructions, features, and product symbols), refer to the TotalCare® Bed System and Duo2 System User Manual (147607).

TotalCare® Bed System Service Manual (147605 REV 1)

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