Hillrom Warranty Periods Matrix Nov 2021

Contents INTERNAL USE ONLY Welch Allyn Medical Instruments Otoscopes... 3

Data Management... 10

Ophthalmoscopes and Retinoscopes... 3

Accessories... 10

Screening Devices... 3

Consumables... 10

Integrated Wall System... 4

Patient Monitors and Vital Signs Devices... 11

Power Handles, Sources And Wall Units... 4

Blood Pressure Devices... 11

Diagnostic Sets... 4

Spot™ 4400... 11

Illuminators... 5 Laryngoscopes... 5 Electronic Thermometry... 6 Ear Thermometry... 6 Touch Free Thermometry... 6 Sphygmomanometers... 7 Reusable Blood Pressure Cuffs... 7 Bulbs/Valves... 7 Cardiology Stethoscopes... 7 Physical Diagnosis Stethoscopes... 7 Diagnostic Cardiology Suite... 8 Resting ECG... 8 Telemetry/Patient Monitoring... 9

Connex™ Integrated Wall System... 11 Exam Light... 12 Skin Surface Microscope... 12 Disposables... 12 Endoscopic Lighting... 12 Kleenspec™ Vaginal Specula... 13 Spare Parts and Miscellaneous... 13

Hillrom Beds And Surfaces Hillrom Beds /Stretchers... 14 Hillrom Surfaces... 14 Hillrom Liko™... 15 Hillrom Furniture... 15

Treadmills... 9 Holter Monitoring... 9 Ambulatory Blood Pressure Monitor... 9

2

Warranty Periods for Welch Allyn Medical Instruments

Welch Allyn Medical Instruments

Ear, Eye, Nose and Throat INTERNAL USE ONLY

OTOSCOPES Product Code

Description

Warranty (years)

250-2

LED Otoscope

238-2

MacroView™ Basic

3 (7 year warranty on LED Lamp failure)

238-3

MacroView Plus

5 (7 year warranty on LED Lamp failure)

23920

Digital MacroView Otoscope

1

23810/23820

MacroView Otoscope

1

20200

Pneumatic Otoscope

1

21700

Operating Otoscope

1

22820

PocketScope™ Otoscope with Throat Illuminator

1

22870-X

Pocket LED Otoscope

3 (7 year warranty on SureColor™ LED Lamp)

22880-X

Pocket Plus LED Otoscope

5 (7 year warranty on SureColor LED Lamp)

1

OPHTHALMOSCOPES AND RETINOSCOPES Product Code

Description

Warranty (years)

118-2

PanOptic™ Basic

3 (7 year warranty on LED Lamp failure)

118-3

PanOptic Plus

5 (7 year warranty on LED Lamp failure)

11820

PanOptic Ophthalmoscope

1

11710

3.5 V Standard Ophthalmoscope

1

11720

3.5 V Coaxial Ophthalmoscope

1

11730

3.5 V AutoStep Coaxial Ophthalmoscope

1

11735

Prestige™ Coaxial-Plus Ophthalmoscope

1

12800

PocketScope™ Ophthalmoscope

1

12850

Pocket Junior Ophthalmoscope

1

12870-X

Pocket LED Ophthalmoscope

3 (7 year warranty on SureColor LED Lamp)

12880-X

Pocket Plus LED Ophthalmoscope

5 (7 year warranty on SureColor LED Lamp)

18245/18300

Elite Retinoscope

®

1

®

SCREENING DEVICES Product Code

Description

VS100S-66

Spot™ Vision Screener

1

RV100-6 / RV100PRO-6

RetinaVue™ 100 Imager

1

Spot Vision Screener

Warranty (years)

RetinaVue 100 Imager

MacroView Plus

3

Welch Allyn Medical Instruments

Ear, Eye, Nose and Throat INTERNAL USE ONLY

INTEGRATED WALL SYSTEM Product Code

Description

Warranty (years)

777-XXXWXX-6

Green Series 777 Integrated Wall Diagnostic Sets

77796-X

Green Series 777 Integrated Wall Diagnostic Sets

Refer to warranty period for individual components

POWER HANDLES, SOURCES AND WALL UNITS Product Code

Description

719-3

Lithium Ion Rechargeable Handle

Warranty (years) 1

719-DSK-6

Desk Charger

1

77716

Green Series 777 Wall Transformer

719XX

3.5 V Lithium Ion Rechargeable Handles

71000

3.5 V Nickel-Cadmium Rechargeable Handles

71XXX

Universal Charger and Desk Sets

5 on PCB and Transformer, 10 on Cords and Handles 1 (2 year warranty on Battery) 1

DIAGNOSTIC SETS Product Code 71-XXXXXX

Description

Warranty (years)

3.5V Diagnostic Sets (Ophthalmoscope, Otoscope, Power Handle)

1 on Instruments and 2 on Battery

3.5 V Diagnostic Sets Ophthalmoscope, Otoscope, Power Handle 92871-XXX

Pocket LED Set

3 (7 year warranty on SureColor LED Lamps)

92880-XXX

Pocket Plus LED Set

5 (7 year warranty on SureColor LED Lamps)

9282X

PocketScope Diagnostic Set

Green Series 777 Integrated Wall Diagnostic Set

4

Refer to warranty period for individual components

1

3.5 V Diagnostic Set

Warranty Periods for Welch Allyn Medical Instruments

Welch Allyn Medical Instruments

Ear, Eye, Nose and Throat INTERNAL USE ONLY

ILLUMINATORS Product Code

Description

Warranty (years)

43300/4110X

3.5 V Halogen Fibre Optic Transilluminators

1

2653X

3.5 V Nasal Illuminators

1

Product Code

Description

692XX/690XX /680XX

Fibre Optic Laryngoscope Blades

1 (5 year warranty on Fibre Optic Light Pipe)

608XX/607XX

Fibre Optic Laryngoscope Handles

1

6969X/68696

Fibre Optic Laryngoscope Sets

6924X/6804X /6904X

Standard (Lamp) Laryngoscope Blades

1

60XXX

Standard Laryngoscope Handles

1

68096/6909X

Standard Laryngoscope Sets

1

LARYNGOSCOPES Warranty (years)

1 (5 year warranty on Fibre Optic Light Pipe

Halogen Fibre Optic Transilluminators

Fibre Optic Laryngoscopes and handles

5

Welch Allyn Medical Instruments

Thermometry

INTERNAL USE ONLY ELECTRONIC THERMOMETRY Product Code

Description

Warranty (years)

01690-XXX

SureTemp Plus 690 Thermometers

2 (1 year warranty on Temperature Probe)

01692-XXX

SureTemp Plus 692 Thermometers

3 (1 year warranty on Temperature Probe)

EAR THERMOMETRY Product Code

06000-XXX

Description

Warranty (years)

Braun Thermoscan® PRO 6000 Ear Thermometer

3 (Includes Rechargeable Docking Station and Rechargeable Battery Pack)

TOUCH FREE THERMOMETRY Product Code

Description

Warranty (years)

105801

CareTemp Touch Free Thermometer

Suretemp Plus 692 Thermometer

2

Braun Thermoscan PRO 6000 Ear Thermometer

CareTemp Touch-Free Thermometer

6

Warranty Periods for Welch Allyn Medical Instruments

Welch Allyn Medical Instruments

Blood Pressure Management INTERNAL USE ONLY SPHYGMOMANOMETERS Product Code

Description

Warranty (years)

7670-XX

Wall, Desk & Mobile Aneroid Sphygmomanometers

DS58

DuraShock™ Platinum Series Hand Aneroid

DS66

DuraShock Gold Series Trigger Aneroid

DS65

DuraShock Silver Series Hand Aneroid

DS55

DuraShock Silver Series Hand Aneroid

DS45

DuraShock Silver Series Integrated Aneroid

DS54

DuraShock Bronze Series Hand Aneroid

DS44

DuraShock Bronze Series Integrated Aneroid

Lifetime Calibration Warranty. 10 year warranty on gauge materials and workmanship. 3 year warranty on Reusable FlexiPort Blood Pressure Cuff 15 Year Calibration Warranty. 10 year warranty on gauge materials and workmanship. 3 year warranty on Reusable FlexiPort Blood Pressure Cuff 10 Year Calibration Warranty. 10 year warranty on gauge materials and workmanship. 3 year warranty on Reusable FlexiPort Blood Pressure Cuff 5 Year Calibration Warranty. 5 year warranty on gauge materials and workmanship. 3 year warranty on Reusable FlexiPort Blood Pressure Cuff

REUSABLE BLOOD PRESSURE CUFFS Product Code

Description

Warranty (years)

REUSE-XX

FlexiPort Reusable One-Piece Blood Pressure Cuffs

3

FlexiPort Accessories

1

®

BULBS/VALVES Product Code

Description

Warranty (years)

5086-XX

Inflation Bulbs and Valves

2

CARDIOLOGY STETHOSCOPES Product Code

Description

Warranty (years)

5079-XXXS Series

®

Harvey™ Elite Stethoscope

10

5079-32XS Series

Harvey DLX™ Stethoscope

10

PHYSICAL DIAGNOSIS STETHOSCOPES – GENERAL EXAM Product Code

Description

5079-1XX/5079-2XX Series

Professional Stethoscope

5

5079 Series

Lightweight Double Head Stethoscope

2

ARDEN – XXXX

Arden Double Head Stethoscope

1

Harvey Elite Stethoscope

Warranty (years)

Reusable One-Piece Blood Pressure Cuffs

DS66 DuraShock Gold Series Trigger Aneroid

7

Welch Allyn Medical Instruments

Diagnostic Cardiology

INTERNAL USE ONLY DIAGNOSTIC CARDIOLOGY SUITE Product Code

Description

Warranty (years)

Diagnostic Cardiology Suite Hardware DCS ECG

DCS Spiro

3 Years on UTK, WAM

Software

13 Months

Leads and Clips

90 Days

Diagnostic Cardiology Suite Hardware

3 Years

Software

13 Months

Flow Transducers

Disposable

RESTING ECG Description

Warranty (years)

ELI™ 10 with Docking Station

2 Year Parts and Labour

ELI 150c

2 Year Parts and Labour

ELI 250c

2 Year Parts and Labour

ELI 280

2 Year Parts and Labour

ELI 380

2 Year Parts and Labour

ELI 230

2 Year Parts and Labour

RScribe™

13 Month Parts and Labour

Product Code

Description

Warranty (years)

CP150

CP 150™ Electrocardiograph

3 (1 year warranty on Accessories)

CP150 with 105660

CP 150 Electrocardiograph with Spirometry upgrade

3 (1 year warranty on Battery, Spirometry and Accessories)

CARDIAC STRESS TESTING Description

Warranty (years)

XScribe™

13 Month On-site Repair

Q-Stress

13 Month On-site Repair

®

= End of Sale

CP 150 Electrocardiograph

Diagnostic Cardiology Suite

8

ELI 280 Electrocardiograph

ELI ERGO 380 Electrocardiograph

Warranty Periods for Welch Allyn Medical Instruments

Welch Allyn Medical Instruments

Diagnostic Cardiology

INTERNAL USE ONLY TELEMETRY/PATIENT MONITORING Description

Warranty (years)

Surveyor™ Central

1 Year Parts and Labour

Surveyor S4

1 year Exchange

Surveyor S12

2 Year Parts and Labour

Surveyor S19

2 Year Parts and Labour

X12+ Transmitter

Exchange

TREADMILLS Description

Warranty (years)

Mortara TMX428 Series

13 Month On-site Repair

Quinton® TM55

13 Month On-site Repair

HOLTER MONITORING Description

Warranty (years)

HScribe

13 Month Software Maintenance

H3+™ and H12+™ Recorders

13 Month Parts and Labour

AMBULATORY BLOOD PRESSURE MONITOR Product Code

Description

ABPM 7100

Welch Allyn ABPM 7100 Recorder

Warranty (years) 1

Ambulo™ 2400

1 Year Parts and Labour = End of Sale

ABPM 7100

H3+ ™ Holter Recorder

9

Welch Allyn Medical Instruments

Diagnostic Cardiology

INTERNAL USE ONLY DATA MANAGEMENT Description

Warranty (years)

EScribe

1 Year Software/Hardware

HL7 Interface

1 Year Software

ACCESSORIES Description

Warranty (years)

AM 12™ Module

1 Year Exchange

AM 15E Module

1 Year Exchange

WAM™ Module

1 Year Exchange

Electrocardiograph Cart

1 Year Exchange

S19 Recorder Printer

1 Year Exchange

2D Bar Code Scanner

1 Year Exchange

CONSUMABLES Description

Warranty (years)

WAM/AM12/AM15E Leadsets

90 Day Exchange

Patient Cables

90 Day Exchange

Batteries

90 Day Exchange

Paper

90 Day Exchange

SPO2 Sensors

90 Day Exchange

All system upgrades have a warranty duration of 90 days.

Electrocardiograph Cart

WAM Module

10

Warranty Periods for Welch Allyn Medical Instruments

Welch Allyn Medical Instruments

Patient Monitoring

INTERNAL USE ONLY PATIENT MONITORS AND VITAL SIGNS DEVICES Product Code

Description

Warranty (years)

6700 and 6800 Series

Connex® Vital Signs Monitor

2 (3 year warranty on Reusable FlexiPort Blood Pressure Cuff, 1 year warranty on other Accessories) 1 year warranty on Battery

71XX/74XX/75XX

Connex Spot Monitor

2 (3 year warranty on Reusable FlexiPort Blood Pressure Cuff, 1 year warranty on other Accessories) 1 year warranty on Battery,90 days for Power Supply

44XX

Spot 4400

2 (3 year warranty on Reusable FlexiPort Blood Pressure Cuff, 1 year warranty on other Accessories) 1 year warranty on Battery

Product Code

Description

84XX & 85XX

Connex Integrated Wall System

CONNEX INTEGRATED WALL SYSTEM Warranty (years) 2 (3 year warranty on Reusable FlexiPort Blood Pressure Cuff, 1 year warranty on other Accessories) 1 year warranty on Battery

BLOOD PRESSURE DEVICES Product Code

Description

Warranty (years)

2000

Connex ProBP™ 2000 Digital Blood Pressure Device

34XXXX

Connex ProBP 3400 Digital Blood Pressure Device

2 3, 1 year warranty on Battery

Connex ProBP 3400 BP Device

Connex Spot Monitor Spot 4400

Connex Vital Signs Monitor

11

Welch Allyn Medical Instruments

Lighting and Endoscopy

INTERNAL USE ONLY EXAM LIGHTS Product Code

Description

Warranty (years)

GS Exam Light IV / GS300 / GS600 / GS900

Green Series™ Examination and Procedure Lights

76600

Professional PenLite

Product Code

Description

473XX

3.5 V EpiScope® Skin Surface Microscope

5 year limited warranty to include LED and power supply only 1

SKIN SURFACE MICROSCOPE Warranty (years) 1

DISPOSABLES Product Code

Description

Warranty (years)

53130

Disposable Sigmoidoscope

53110

Disposable Anoscope

Single use. Limited warranty. Free from original defects in material and workmanship under normal use and service

ENDOSCOPIC LIGHTING Product Code

Description

36019

Sigmoidoscope/Anoscope Lighting Systems

GS Exam Light IV Procedure light

Warranty (years) 1

GS 600 Procedure light

Disposable Anoscope and Lighting System

12

Warranty Periods for Welch Allyn Medical Instruments

Welch Allyn Medical Instruments

Women’s Health

INTERNAL USE ONLY KLEENSPEC VAGINAL SPECULA Product Code

Description

Warranty (years)

5900X-B / 5900X-LED-B

KleenSpec® Vaginal Specula and KleenSpec LED Vaginal Specula

80015 / 80000 / 74015

KleenSpec(R) Cordless Illuminator and Charging Station

Single use. Limited warranty. Free from original defects in material and workmanship under normal use and service

Kleenspec Vaginal Specula with Corded Illumination System

1

Kleenspec LED Vaginal Specula Kleenspec Vaginal Specula with Cordless Illumination System

SPARE PARTS AND MISCELLANEOUS Description

Warranty (years)

LED Lamps

7

Halogen Lamps

Nil

SureTemp Temp Probes

1

REPAIR WARRANTY 90 days, only on work performed STUDENT WARRANTY Unconditional warranty whilst a student (does not cover theft) POST-GRADUATION WARRANTY Unconditional warranty, 1 year after graduation (does not cover theft)

Welch Allyn Customer Service and Technical Support Toll Free: 1800 445 576 For general queries and requests please contact Welch Allyn Customer Service at [email protected]. For spare parts queries please contact Welch Allyn Technical Support at [email protected]. This information is subject to change without notice. Please rfefer to www.welchallyn.com for the most current warranty information on your Welch Allyn device.

13

Smart Beds and Safe Patient Handling Solutions

Hillrom Beds and Surfaces INTERNAL USE ONLY

Hillrom warrants to the original purchase that its products and replacement parts shall be free of defects in material and workmanship as per below. HILLROM BEDS /STRETCHERS Description

Warranty (years)

Frame (Weld and Structural Defects)

10

Electrics / Castors

2

Bed Accessories

2

HILLROM POWERED SURFACES Description

Warranty (years)

Powered Surfaces (Inc. Top Covers)*

2

*Centrella™ Max Top Cover

1

HILLROM FOAM SURFACES Description

Warranty (years)

Foam Surfaces

5

Covers

2 Hillrom Centrella PRO surface

Hillrom Centrella Smart Bed

Hillrom ProgressaTM Bed

14

Smart Beds and Safe Patient Handling Solutions

Hoists and Furniture

INTERNAL USE ONLY HILLROM LIKO Description

Warranty (years)

Frames, Tracks, Pendants

10

Motor, Gearbox, Electrical Parts

2

Handset, Slings

1

HILLROM FURNITURE Description

Warranty (years)

Over Bed Table Steel Frame

5

Laminate/Veneer

1

Liko lift Handle

Hillrom Over Bed Table

• Any product upgrade or modification initiated by Hillrom does not affect the original product warranty. • A sixty-day warranty applies to expendable parts. Please Note: All the above contract warranty periods are conditional on the provision that the defect is due to faulty components or workmanship. Hillrom accepts no responsibility for faults or defects caused by; misuse, undue force, acceptable wear and tear or by not adhering to recommended maintenance schedules. Any warranty parts or warranty service claims found to be due to one of the above will be chargeable to the customer. Shall void this warranty: • Failures produced by an unsuitable, negligent, improper or inadequate use, on the part of the end user of the product. • Failure to follow instructions for use and routine maintenance, as stated in the Hillrom manuals • Failures caused by a different use for which the product has not been designed. • Modifications or attempts to repair the product conducted by individuals who have not been certified by Hillrom to carry out such repairs or modifications. • Any repair of Hillrom products using parts not provided or authorised by Hillrom shall void this warranty. • Failures caused by improper installation or removal of accessory items used in conjunction with the product. • Inadequate transport of the product by individuals who have not been certified by Hillrom. • Any improper use or alteration or repair by unauthorised service providers in such a manner as in Hillrom’s judgment affects the product materially and adversely. Any queries or requests regarding service or parts warranties, please forward to the customer service department. Hillrom Australia Customer Service and Technical Support – Toll Free: 1800 445 576 [email protected]

15

Warranty Periods January 2022 WelchAllyn Medical Instruments and Hillrom Smart Beds and Safe Patient Handling Solutions

INTERNAL USE ONLY

Hillrom Freecall 1800 445 576

Always read the labels and instructions for use. Contact your Hillrom Representative for the latest version. Hill-Rom Pty Ltd Suite 4.01, 2 Lyonpark Road, Macquarie Park 2113 NSW Australia Welch Allyn Australia Pty Limited Suite 4.01, 2 Lyonpark Road, Macquarie Park 2113 NSW Australia

© 2021 Hillrom Services, Inc. ALL RIGHTS RESERVED. APR305001-r1_AU 11-2021 ENG - AU

16

hillrom.com.au Warranty Periods for Welch Allyn Medical Instruments