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Important Precautions TRANSLATION POLICY

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DAMAGE IN TRANSPORTATION All packages should be closely examined at time of delivery. If damage is apparent write “Damage In Shipment” on ALL copies of the freight or express bill BEFORE delivery is accepted or “signed for” by a GE representative or hospital receiving agent. Whether noted or concealed, damage MUST be reported to the carrier immediately upon discovery, or in any event, within 14 days after receipt, and the contents and containers held for inspection by the carrier. A transportation company will not pay a claim for damage if an inspection is not requested within this 14 day period.

CERTIFIED ELECTRICAL CONTRACTOR STATEMENT - FOR USA ONLY All electrical Installations that are preliminary to positioning of the equipment at the site prepared for the equipment shall be performed by licensed electrical contractors. Other connections between pieces of electrical equipment, calibrations and testing shall be performed by qualified GE personnel. In performing all electrical work on these products, GE will use its own specially trained field engineers. All of GE’s electrical work on these products will comply with the requirements of the applicable electrical codes. The purchaser of GE equipment shall only utilize qualified personnel (i.e., GE’s field engineers, personnel of third-party service companies with equivalent training, or licensed electricians) to perform electrical servicing on the equipment.

OMISSIONS & ERRORS If there are any omissions, errors or suggestions for improving this documentation, please contact the GE Global Ultrasound Documentation Group with specific information listing the system type, manual title, part number, revision number, page number and suggestion details. Mail the information to: Service Documentation 9900 Innovation Drive (RP-2156) Wauwatosa, WI 53226, USA. GE employees should use Post-market Quality Management (PQM) to report service documentation issues. These issues will then be in the internal problem reporting tool and communicated to the writer.

SERVICE SAFETY CONSIDERATIONS DANGER DANGEROUS VOLTAGES, CAPABLE OF CAUSING DEATH, ARE PRESENT IN

THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND ADJUSTING. WARNING Use all Personal Protection Equipment (PPE) such as gloves, safety shoes, safety

glasses, and kneeling pad, to reduce the risk of injury. For a complete review of all safety requirements, see the Chapter 1, Safety Considerations section in the Service Manual.

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LEGAL NOTES The contents of this publication may not be copied or duplicated in any form, in whole or in part, without prior written permission of GE. GE may revise this publication from time to time without written notice.

TRADEMARKS All products and their name brands are trademarks of their respective holders.

COPYRIGHTS © 2021 by General Electric Company Inc. All Rights Reserved.

DECLARATION OF CONFORMITY The radio equipment used in the LOGIQ E10/LOGIQ E11/LOGIQ E20 (if present) conforms to the Radio Equipment Directive 2014/53/EU (RED). The declaration of conformity can be found at: https://www.intel.com/content/www/us/en/support/articles/000007443/network-and-i-o/wirelessnetworking.html Search under Current or Legacy Adapters for: Intel® Dual Band Wireless-AC 8260 or Intel® WirelessAC 9260 Figure

WLAN Label for Intel 8260NGW and 9260NGW Modules

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Revision History Revision

Date

Reason for change

Rev. 1

2021/06/16

LOGIQ E10 R3 M3 release

Rev. 2

2021/08/30

Updated cover and headers (ECR2326299)

List of Effected Pages (LOEP)

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Chapter

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Chapter

Revision

Chapter

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Title Page

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Chapter 4

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Chapter 10

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Warnings

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Chapter 5

Rev. 2

Index

Rev. 2

TOC

Rev. 2

Chapter 6

Rev. 2

Back Cover

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Chapter 1

Rev. 2

Chapter 7

Rev. 2

Chapter 2

Rev. 2

Chapter 8

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Chapter 3

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Chapter 9

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Table of Contents CHAPTER 1 Introduction Overview... 1 - 1 Purpose of this chapter... 1 - 1 Contents in this chapter... 1 - 1 Service Manual Overview... 1 - 2 Attention... 1 - 2 Contents in this service manual... 1 - 3 Typical users of this documentation... 1 - 4 Models covered in this manual... 1 - 5 Product description... 1 - 13 Important Conventions... 1 - 14 Conventions used in book... 1 - 14 Standard hazard icons... 1 - 15 Product icons... 1 - 18 When used in a veterinary environment... 1 - 18 Safety Considerations... 1 - 19 Introduction... 1 - 19 Human safety... 1 - 19 Mechanical safety... 1 - 23 Electrical safety... 1 - 26 Battery safety... 1 - 27 Label Locations... 1 - 28 Dangerous Procedure Warnings... 1 - 29 Lockout/Tagout (LOTO)... 1 - 30 Lockout/tagout requirements... 1 - 30 Lockout/tagout procedure... 1 - 31 Returning/Shipping Probes and Repair Parts... 1 - 36

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Electromagnetic Compatibility (EMC)... 1 - 37 What is EMC?... 1 - 37 Compliance... 1 - 37 Electrostatic discharge (ESD) prevention... 1 - 38 Customer Assistance... 1 - 39 Contact information... 1 - 39 Ultrasound system manufacturer... 1 - 40

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CHAPTER 2 Site Preparations Overview... 2 - 1 Purpose of this chapter... 2 - 1 Contents in this chapter... 2 - 1 General Requirements... 2 - 2 Environmental requirements... 2 - 2 Electrical requirements... 2 - 4 Electromagnetic interference (EMI) limitations... 2 - 6 Probe environmental requirements... 2 - 8 Time and manpower requirements... 2 - 8 Facility Needs... 2 - 9 Purchaser responsibilities... 2 - 9 Required facility needs... 2 - 10 Desirable features... 2 - 11 Minimal floor plan suggestions... 2 - 11 Networking setup requirements... 2 - 13 Privacy and security... 2 - 16 Environmental dangers... 2 - 16

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CHAPTER 3 LOGIQ E10/LOGIQ E11/LOGIQ E20 Setup Overview... 3 - 1 Purpose of this chapter... 3 - 1 Contents in this chapter... 3 - 1 Setup Reminders... 3 - 2 Average setup time... 3 - 2 Setup warnings... 3 - 2 Receiving and Unpacking the Equipment... 3 - 4 Purpose of this section... 3 - 4 Receiving and unpacking warnings... 3 - 4 Tilt indicator... 3 - 5 LOGIQ E10/LOGIQ E11/LOGIQ E20 transportation box label... 3 - 6 Receiving the LOGIQ E10/LOGIQ E11/LOGIQ E20... 3 - 7 Unpacking the LOGIQ E10/LOGIQ E11/LOGIQ E20... 3 - 8 Packing materials - recycling information... 3 - 11 Unpacking the Ultrasound system (ocean shipping)... 3 - 12 Packing materials - recycling information (ocean shipping)... 3 - 15 Preparing for Setup... 3 - 16 Verify customer order... 3 - 16 Physical inspection... 3 - 16 Volume Navigation stand (optional)... 3 - 16 Rear cover label and rating label... 3 - 17 Electromagnetic interference (EMI) protection... 3 - 20 Completing the Setup... 3 - 21 Purpose of this section... 3 - 21 LOGIQ E10/LOGIQ E11/LOGIQ E20 specification verification... 3 - 22 Electrical specification verification... 3 - 22 Connections on the rear I/O panel... 3 - 23 Connections on the patient I/O panel... 3 - 24 Connecting probes... 3 - 24 Power on/boot up... 3 - 25 Default security level... 3 - 28 Password policies... 3 - 30 Users... 3 - 31 Groups... 3 - 32 Lock out and log on... 3 - 33 xx

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Disk encryption... 3 - 34 Login... 3 - 46 Logoff/power shut down... 3 - 48 Complete power down... 3 - 49 Configuring the LOGIQ E10/LOGIQ E11/LOGIQ E20... 3 - 50 Purpose of this section... 3 - 50 LOGIQ E10/LOGIQ E11/LOGIQ E20 configuration... 3 - 50 Optional peripherals/peripheral connection... 3 - 51 Software options configuration... 3 - 53 Breast Assistant and Thyroid Assistant, Powered by Koios DS... 3 - 55 Imaging Insights... 3 - 58 Device Management (Device Mgmt)... 3 - 60 GE Backoffice Connectivity... 3 - 63 Service settings... 3 - 65 Barcode reader... 3 - 66 Magstripe card reader... 3 - 67 Network printers... 3 - 68 Setting Up Paperwork... 3 - 69 User manual(s)... 3 - 69 Product locator card/UDI... 3 - 69

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CHAPTER 4 Functional Checks Overview... 4 - 1 Purpose of this chapter... 4 - 1 Contents in this chapter... 4 - 1 Special equipment required... 4 - 1 Recommended test phantoms... 4 - 2 General Procedures... 4 - 3 General safety information... 4 - 4 General system functional checks... 4 - 5 Power ON/Boot Up... 4 - 7 Power SHUT DOWN... 4 - 10 Functional Checks... 4 - 11 Alphanumeric keyboard functional checks... 4 - 12 Footswitch functional checks... 4 - 12 Top console adjustment control functional checks... 4 - 13 Main monitor positions and lock functional checks... 4 - 14 Brakes and direction lock functional checks... 4 - 16 Basic control functional checks... 4 - 17 Probe/connector functional checks... 4 - 18 B-Mode functional checks... 4 - 19 M-Mode functional checks... 4 - 21 System CFM and PWD functional checks... 4 - 22 Color Mode functional checks... 4 - 22 Color B-Mode functional checks... 4 - 22 Color M-Mode functional checks... 4 - 22 PW/CW Doppler mode functional checks... 4 - 23 Cineloop functional checks... 4 - 24 Removable media functional checks... 4 - 25 Archiving and loading presets... 4 - 25 Installation and setup procedures for peripherals... 4 - 25 Basic measurement functional checks... 4 - 26 Multi image functional checks... 4 - 27 ECG functional checks... 4 - 27 3D/4D and Volume Navigation functional checks... 4 - 28 Power Assistant functional checks... 4 - 28 Shear Wave Elastography (Shear Elasto) functional checks... 4 - 28 Site Log... 4 - 29 xxii

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CHAPTER 5 Components and Functions (Theory) Overview... 5 - 1 Purpose of this chapter... 5 - 1 Contents in this chapter... 5 - 1 Model Numbers... 5 - 2 LOGIQ E10... 5 - 2 LOGIQ E11... 5 - 3 LOGIQ E20... 5 - 3 LOGIQ E10/LOGIQ E11/LOGIQ E20 Description... 5 - 4 Purpose of this section... 5 - 4 Introduction... 5 - 4 LOGIQ E10/LOGIQ E11/LOGIQ E20 general description... 5 - 4 Software Description... 5 - 5 Purpose of this section... 5 - 5 LOGIQ E10/LOGIQ E11/LOGIQ E20 base load image and application software 5 - 6 Electronic media... 5 - 6 Log file content... 5 - 7 Smart Device applications... 5 - 8 Service Desktop Description... 5 - 9 User level of the Service Desktop... 5 - 9 Front End Description... 5 - 11 Purpose of this section... 5 - 11 Card rack general description... 5 - 12 Back End Description... 5 - 13 Purpose of this section... 5 - 13 ECB... 5 - 14 SSD... 5 - 17 Backplane Description... 5 - 19 Purpose of this section... 5 - 19 Backplane... 5 - 20 Top Console Description... 5 - 21 Purpose of this section... 5 - 21 Transporting the LOGIQ E10/LOGIQ E11/LOGIQ E20... 5 - 21 Table of Contents

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XY- and Z-Mechanisms Description... 5 - 22 Purpose of this section... 5 - 22 XY-mechanism description... 5 - 22 Z-mechanism description... 5 - 23 Top console XY movement - principle of operation... 5 - 23 XY lock motor assembly... 5 - 24 Power Distribution Description... 5 - 27 Purpose of this section... 5 - 27 Main power supply... 5 - 28 Extended Power Shutdown (EPS) battery... 5 - 31 Air Flow Control Description... 5 - 32 Air flow control... 5 - 32 Location in the LOGIQ E10/LOGIQ E11/LOGIQ E20... 5 - 32 Casters and Brakes Description... 5 - 33 Options and Peripherals Description... 5 - 34 Purpose of this section... 5 - 34 Internal hardware options and peripherals... 5 - 34 External peripherals... 5 - 35 Product Manuals... 5 - 36 User documentation... 5 - 36 Basic Service documentation... 5 - 36

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CHAPTER 6 Service Adjustments Overview... 6 - 1 Purpose of this chapter... 6 - 1 Contents in this chapter... 6 - 1 Monitor Adjustments... 6 - 2 Purpose of this section... 6 - 2 Access to adjustments... 6 - 3 Monitor adjustments... 6 - 4 Advanced monitor adjustments... 6 - 6 Monitor Arm Adjustment... 6 - 10 Purpose of this section... 6 - 10 Monitor and Ergotron arm... 6 - 10 Cautions and warnings... 6 - 10 Main monitor adjustments... 6 - 11 Operator Panel Movement... 6 - 13 Purpose of this section... 6 - 13 Adjustment locations and manual releases... 6 - 13 Z-mechanism adjustment... 6 - 14 XY lock and brake mechanism parts... 6 - 15 XY locking mechanism adjustment... 6 - 16 Using the park lock properly... 6 - 17 Caster Brake-Lock Release Assembly Adjustment... 6 - 18 Caster brake-lock release assembly adjustment... 6 - 18 XY Lock Motor Adjustment... 6 - 21 XY lock motor adjustment... 6 - 21 DICOM Server Service Adjustments... 6 - 23 Slow response rate with a DICOM (PACS) server... 6 - 23 Shutdown problems when running a portable Ultrasound system... 6 - 23 Volume Navigation (V Nav) Calibration... 6 - 23

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