UP-D23MD Instructions for Use

Owner’s Record

For the customers in Canada

The model and serial numbers are located at the rear. Record these numbers in the space provided below. Refer to these numbers whenever you call upon your Sony dealer regarding this product.

This unit has been certified according to Standard CSA C22.2 NO.601.1.

Model No. ____________________ Serial No. ____________________

When you use this product connected to 240 V single phase, be sure to connect this product to a center tapped circuit.

WARNING To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. To avoid electrical shock, do not open the cabinet. Refer servicing to qualified personnel only. THIS APPARATUS MUST BE EARTHED. To disconnect the main power, unplug the AC IN connector.

This symbol indicates the equipotential terminal which brings the various parts of a system to the same potential.

For the customers in the U.S.A. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection again harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment. All interface cables used to connect peripherals must be shielded in order to comply with the limits for a digital device pursuant to Subpart B of Part 15 of FCC Rules.

2

For the customers in the U.S.A and Canada

Important safeguards/notices for use in the medical environments 1. All the equipments connected to this unit shall be certified according to Standard IEC60601-1, IEC60950-1, IEC60065 or other IEC/ISO Standards applicable to the equipments. 2. Furthermore all configurations shall comply with the system standard IEC60601-1-1. Everybody who connects additional equipment to the signal input part or signal output part configures a medical system, and is therefore, responsible that the system complies with the requirements of the system standard IEC60601-1-1. If in doubt, consult the qualified service personnel. 3. The leakage current could increase when connected to other equipment. 4. For this particular equipment, all accessory equipment connected as noted above, must be connected to mains via an additional isolation transformer conforming with the construction requirements of IEC60601-1 and providing at least Basic Insulation. 5. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instruction manual, it may cause interference to other equipment. If this unit causes interference (which can be determined by unplugging the power cord from the unit), try these measures: Relocate the unit with respect to the susceptible equipment. Plug this unit and the susceptible equipment into different branch circuit. Consult your dealer. (According to standard EN606011-2 and CISPR11, Class B, Group 1)

Important EMC notices for use in the medical environments • The UP-D23MD needs special precautions regarding EMC and needs to be installed and put into service according to the EMC information provided in this instructions for use. • The portable and mobile RF communications equipment such as cellular phones can affect the UP-D23MD.

Warning The use of accessories and cables other than those specified, with the exception of replacement parts sold by Sony Corporation, may result in increased emissions or decreased immunity of the UP-D23MD.

Guidance and manufacturer’s declaration-electromagnetic emissions The UP-D23MD is intended for use in the electromagnetic environment specified below. The customer or the user of the UP-D23MD should assure that it is used in such an environment. Emission test

Compliance

Electromagnetic environment-guidance

Group 1

The UP-D23MD uses RF energy only for its internal function. Therefore, its RF emissions are very low and are not likely to cause any interference in nearby electronic equipment.

RF emissions CISPR 11 RF emissions Class B CISPR 11 Harmonic emissions

The UP-D23MD is suitable for use in all establishments, including domestic establishments and those directly connected to the public low-voltage power supply network that supplies buildings used for domestic purposes.

Class A IEC 61000-3-2 Voltage fluctuations/ flicker emissions

Complies

IEC 61000-3-3 Warning If the UP-D23MD should be used adjacent to or stacked with other equipment, it should be observed to verify normal operation in the configuration in which it will be used.

3

Guidance and manufacturer’s declaration - electromagnetic immunity The UP-D23MD is intended for use in the electromagnetic environment specified below. The customer or the user of the UPD23MD should assure that it is used in such as environment. Immunity test Electrostatic discharge (ESD)

IEC 60601 test level

Compliance level

Electromagnetic environment-guidance

±6 kV contact

±6 kV contact

±8 kV air

±8 kV air

Floors should be wood, concrete or ceramic tile. If floors are covered with synthetic material, the relative humidity should be at least 30%.

Electrical fast transient/burst

±2 kV for power supply lines

±2 kV for power supply lines

Mains power quality should be that of a typical commercial or hospital environment.

IEC 61000-4-4

±1 kV for input/ output lines

±1 kV for input/ output lines

Surge

±1 kV differential mode

±1 kV differential mode

±2 kV common mode

±2 kV common mode

< 5% UT (> 95% dip in UT) for 0.5 cycle

< 5% UT (> 95% dip in UT) for 0.5 cycle

40% UT (60% dip in UT) for 5 cycles

40% UT (60% dip in UT) for 5 cycles

70% UT (30% dip in UT) for 25 cycles

70% UT (30% dip in UT) for 25 cycles

< 5% UT (> 95% dip in UT) for 5 sec

< 5% UT (> 95% dip in UT) for 5 sec

3 A/m

3 A/m

IEC 61000-4-2

Mains power quality should be that of a typical commercial or hospital environment.

IEC 61000-4-5

Voltage dips, short interruptions and voltage variations on power supply input lines IEC 61000-4-11

Power frequency (50/60 Hz) magnetic field

Mains power quality should be that of a typical commercial or hospital environment. If the user of the UP-D23MD requires continued operation during power mains interruptions, it is recommended that the UP-D23MD be powered from an uninterruptible power supply or a battery.

Power frequency magnetic fields should be at least characteristic of a typical location in a typical commercial or hospital environment.

IEC 61000-4-8 NOTE: UT is the a.c. mains voltage prior to application of the test level.

4

Guidance and manufacturer’s declaration - electromagnetic immunity The UP-D23MD is intended for use in the electromagnetic environment specified below. The customer or the user of the UPD23MD should assure that it is used in such as environment. Immunity test

IEC 60601 test level

Compliance level

Electromagnetic environment-guidance Portable and mobile RF communications equipment should be used no closer to any part of the UP-D23MD, including cables, than the recommended separation distance calculated from the equation appliance to the frequency of the transmitter. Recommended separation distance

Conducted RF

3 Vrms

IEC 61000-4-6

150 kHz to 80 MHz

3 Vrms

d = 1.2 √P d = 1.2 √P 80 MHz to 800 MHz d = 2.3 √P 800 MHz to 2.5 GHz

Radiated RF

3 V/m

IEC 61000-4-3

80 MHz to 2.5 GHz

3 V/m

Where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer and d is the recommended separation distance in meters (m). Field strengths from fixed RF transmitters, as determined by an electromagnetic site survey, a should be less than the compliance level in each frequency range. b Interference may occur in the vicinity of equipment marked with following symbol:

NOTE 1: At 80 MHz and 800 MHz, the higher frequency range applies. NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects and people. a Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be considered. If the measured field strength in the location in which the UP-D23MD is used exceeds the applicable RF compliance level above, the UP-D23MD should be observed to verify normal operation. If abnormal performance is observed, additional measures may be necessary, such as reorienting or relocating the UP-D23MD. b Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m.

5

Recommended separation distances between portable and mobile RF communications equipment and the UPD23MD The UP-D23MD is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of the UP-D23MD can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications equipment (Transmitters) and the UP-D23MD as recommended below, according to the maximum output power of the communications equipment. Rated maximum output power of transmitter W

Separation distance according to frequency of transmitter m 150 kHz to 80 MHz d = 1.2 √P

80 MHz to 800 MHz d = 1.2 √P

800 MHz to 2.5 GHz d = 2.3 √P

0.01

0.12

0.12

0.23

0.1

0.38

0.38

0.73

1

1.2

1.2

2.3

10

3.8

3.8

7.3

100

12

12

23

For transmitters rated a maximum output power not listed above, the recommended separation distance d in meters (m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer. NOTE 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies. NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects and people.

Caution When you dispose of the unit or accessories, you must obey the law in the relative area or country and the regulation in the relative hospital.

Warning on power connection Use a proper power cord for your local power supply. 1. Use the approved Power Cord (3-core mains lead) / Appliance Connector / Plug with earthing-contacts that conforms to the safety regulations of each country if applicable. 2. Use the Power Cord (3-core mains lead) / Appliance Connector / Plug conforming to the proper ratings (Voltage, Ampere). If you have questions on the use of the above Power Cord / Appliance Connector / Plug, please consult a qualified service personnel.

6

Warning on power connection for medical use Please use the following power supply cord. With connectors (plug or female) and cord types other than those indicated in this table, use the power supply cord that is approved for use in your area. United States and Canada Plug Type

HOSPITAL GRADE*

Cord Type

Min.Type SJT Min.18 AWG

Minimum Rating for Plug and Appliance Couplers

10 A/125 V

Safety Approval

UL Listed and CSA

*Note: Grounding reliability can only be achieved when the equipment is connected to an equivalent receptacle marked ‘Hospital Only’ or ‘Hospital Grade’.

For the customers in Europe The manufacturer of this product is Sony Corporation, 1-7-1 Konan, Minato-ku, Tokyo, Japan. The Authorized Representative for EMC, medical devices, and product safety is Sony Deutschland GmbH, Hedelfinger Strasse 61, 70327 Stuttgart, Germany; TEL: (0)711 5858 0; FAX: (0)711 5858 235. For any service or guarantee matters, please refer to the addresses given in separate service or guarantee documents.

Table of Contents Getting Started System Overview ... 8 System Configuration ... 8 Location and Function of Parts and Controls ... 8 Front Panel ... 8 Rear Panel ... 9 Supplied Accessories ... 9 Assembly ... 10 Connections ... 10 USB Port Connection ... 10 Installing the Printer Driver ... 11

Operation Before Printing ... 12 Loading an Ink Ribbon ... 12 Loading Paper ... 14 Printing ... 15

Miscellaneous Precaution ... 17 Safety ... 17 Installation ... 17 Before Transporting the Printer ... 17 Cleaning ... 18 Ink Ribbon and Paper ... 18 Specifications ... 19 Troubleshooting ... 20 Indicators on the Front Panel ... 20 If the Paper Jams ... 21 Index ... 24

7

Getting Started

Location and Function of Parts and Controls

Getting Started

System Overview

For details, refer to the pages given in parentheses.

The UP-D23MD digital color printer is designed to reproduce computer images on A-6 size paper. You can print out computer image data in full color (with 256 shades per color, a total of more than 16,700,000 colors in all) in high resolution print mode (approximately 403 dpi).

Front Panel

System Configuration The following shows an example of a printer system configuration.

Computer Controls the printer operation.

A POWER indicator Lights when the POWER switch of the printer is set to ON. B PRINT indicator (20) Lights while the printer is printing.

Digital color printer

C ALARM indicator (20) Lights in orange in case of paper jamming or occurrence of any other problem. D RIBBON indicator (20) Lights when a problem for ink ribbon occurs. E PAPER indicator (20) Lights when a problem for paper occurs. The printer allows you to check the printer operating condition according to the lighting conditions of the PRINT indicator, ALARM indicator, PAPER indicator and RIBBON indicator. For details, see “Indicators on the Front Panel” on page 20.

8

System Overview / Location and Function of Parts and Controls

F Paper output slot Printed pages are ejected here. G Paper tray (10) Load paper into this tray.

The printer is packed together with the following accessories. Check that nothing is missing from your package. Paper Tray (1)

Getting Started

H ! POWER switch (15) Press this switch to turn the printer on or off.

Supplied Accessories

Stopper (1)

Rear Panel

USB cable 1-824-211-41(Sony) (1) Software Licence Agreement (1) CD-ROM (1) Thermal head cleaning cartridge (1) Before Using this Printer (1)

A

(USB) connector (10) Connects to a computer or another USB peripheral device with a USB cable (supplied).

B TRANSPORT LOCK button (17) Press this button to secure the internal thermal head when transporting the printer. C - AC IN connector Use a proper power cord for your local power supply (not supplied). Refer to “Warning on power connection” and “Warning on power connection for medical use” on page 6. D

Notes

• Retain the original carton and packing materials in case you have to transport the unit in the future. • Remove the ink ribbon cartridge and paper tray when transporting the printer. • When transporting the printer, secure the thermal head. (For detailed information on how to secure it, see “Before Transporting the Printer” on page 17.)

Equipotential ground terminal connector Used to connect to the equipotential plug to bring the various parts of a system to the same potential. Refer to “Important safeguards/notices for use in the medical environments” on page 2.

Supplied Accessories

9

Assembly

Connections

Getting Started

To attach the paper tray For details of how to load the ink ribbon and paper, see “Loading an Ink Ribbon” on page 12 and “Loading Paper” on page 14.

After connecting the USB connecting cable (supplied) to the printer and the computer, connect the power cord. For details about the printer connection, refer to the manuals for the computer or other peripheral devices. Notes

Paper tray

• Before connecting the printer to the computer, turn off the printer, computer, monitor, and all peripheral devices connected to the computer. • Before connecting the printer to the computer, disconnect the power cord from the printer. Connect the power cord to the printer only after connecting the printer and the computer. • The printer is provided with a USB interface that can be connected to any computer equipped with a USB interface. • Follow the connection procedures described in the computer manual. • Make sure that the interface cable is connected securely at both ends. • The printer drive software provided with the printer is not suitable for using the printer connected to a network. • Operation of the printer is not guaranteed for connection to a USB hub.

USB Port Connection

to

(USB) connector USB cable

10

Connections

b) If your OS is Windows98/ME, up to Full-speed

Installing the Printer Driver

Note

When the UP-D23MD is connected to the computer with the power turned on, do not turn your computer to standby mode (suspend status) or in pause mode. Doing so may cause a malfunction of the operation.

Getting Started

Install the printer driver provided with the printer. For detailed instructions on how to install the printer driver, refer to the Readme.txt file on the printer driver installer disc.

USB is supported.

About USB (Universal Serial Bus) Specification Revision 2.0 • The UP-D23MD complies with the USB 2.0 specification. • USB 2.0 is a newer standard than USB 1.1, but provides backward compatibility. • USB 2.0 supports Hi-speed USB, in addition to the existing Full (Low) speed. • The UP-D23MD can be connected as Full-speed in a USB 1.1 environment. However, to use the UPD23MD with Hi-speed USB functions in a USB 1.1 environment, the following requirements must be met. – Computer A computer which supports Hi-speed USB (conforming to the USB 2.0 specification) a) – OS Windows2000/XP b) – USB 2.0 device driver USB 2.0 device driver produced by Microsoft Corporation. (Operation using USB 2.0 drivers other than ones produced by Microsoft Corporation is not guaranteed.) – USB 2.0 cable Use the 2-m cable supplied with the UP-D23MD. a) Operations of all of devices which conform to USB

2.0, or all USB 2.0 extension boards/extension cards cannot be guaranteed.

Installing the Printer Driver

11

Operation

Before Printing Operation

This section describes the operations below that must be made before printing, but after mounting the paper tray on the printer (see “Assembly” on page 10) and after making the necessary connections (see “Connections” on page 10). • Loading an ink ribbon (See below.) • Loading paper (See page 14.) Once the above operations have been completed, there should be no need to repeat them during routine printing. Perform them only as necessary.

• Do not touch the ink ribbon or place it in a dusty location. Finger prints or dust on the ink ribbon will result in imperfect printing or malfunction of the head. • Use the ink ribbon and paper supplied with the printer for the initial operation check of the printer.

1

Open the front panel by pulling the front panel toward you.

Notes

• You can replace the ink ribbon or load paper regardless of whether the power is on or off. However, turning off the power will cause the image stored in the memory to be lost. • Use the ink ribbon and paper contained in the same package as a pair. Before attempting to load an ink ribbon or paper, make sure that the combination of the ink ribbon and paper is compatible. When either an ink ribbon or paper has been exhausted, replace both the ink ribbon and paper at the same time. • Use only ink ribbon and paper designed for use with this printer. Failing to do so is likely to result in malfunctions. (See“Ink Ribbon and Paper” on page 18.)

Loading an Ink Ribbon Load an ink ribbon into the printer’s ink ribbon compartment. Notes

• When you use the printer for the first time, the thermal head may be out of position. Before attempting to use the ink ribbon, turn on the power under the condition where the front panel is closed so that the thermal head is placed at the correct position. • When transporting the printer, remove the ink ribbon and secure the thermal head. • If a blank sheet of paper is ejected, and the RIBBON indicator lights, the ink ribbon has been exhausted. Replace the paper together with the ink ribbon. Do not reuse the ejected blank paper. • Once an ink ribbon has been completely used up, replace it. An ink ribbon is not reusable. • Do not rewind the ink ribbon for reuse.

12

Before Printing

Note

Be sure not to open the front panel when printing.

2

Remove the spent ink ribbon. When you use the printer for the first time, this operation is not required.

3

Remove any slack from the ink ribbon.

while you are printing or cleaning the internal thermal head.

Note

If the ribbon is left slack, it may be damaged when inserted.

Operation

Wind the spools in the direction of the arrow until the start position marker appears as illustrated.

4

Push the point marked “PULL OPEN”. Start position marker

Load the new ink ribbon into the ink ribbon compartment.

When storing ink ribbon cartridge: • Avoid placing the ink ribbon in a location subject to: – high temperatures – high humidity – excessive dust – direct sunlight • Store a partially used ink ribbon in its original packaging. If your ink ribbon should tear Repair the tear with transparent tape. There should be no problem with using the remaining portion of the ribbon. Transparent tape

Insert the hole of the handle of the ink ribbon over the protruberance of the printer.

Turn the spools in the direction of the arrow to remove any slack until the transparent tape cannot be seen.

5

Close the front panel by pushing the point marked with “PULL OPEN”. Note

Be sure to close the front panel completely. If you do not, a paper jam or a malfunction may occur

Before Printing

13

• Do not place different types of paper in the tray at the same time.

Loading Paper To load paper, follow the procedure below. Be careful not to touch the printing surface.

Set the paper securely under the tab.

Notes

Operation

• Use only paper recommended. Failing to do so is likely to result in malfunctions such as paper jams. (See “Ink Ribbon and Paper” on page 18.) • When a blank sheet of paper is ejected and the RIBBON indicator lights, the ink ribbon has been exhausted. Replace the paper together with the ink ribbon. Do not use the ejected blank paper.

1

Riffle the paper with the protection sheet.

Place the paper along with the protection sheet in the paper tray with the printing surface facing up.

Remove the paper tray.

Front Partition

2

Place the paper in the paper tray so that the printing surface faces up with the protection sheet on top. When the UPC-21L printing pack is used: Lay the partition down. When the UPC-21S printing pack is used: Raise the partition. Notes

• The paper tray holds up to 50 sheets of paper when the UPC-21L printing pack is used and 80 sheets of paper when the UPC-21S printing pack is used. • When handling the paper, do not touch the printing surface. Dust or finger prints are likely to cause unsatisfactory printing or malfunction of the head. Grasp the paper by the printing surface protection sheet. • When loading the paper, load the paper so that it lays flat in the paper tray. If the paper is curled, it will overflow from the paper tray and paper may not be fed properly. Be sure to riffle the paper along with the protection sheets before attempting to place the paper in the paper tray.

14

Before Printing

3

Remove the protection sheet placed on the top of the paper.

4

Slide the paper tray back into the printer until it clicks into place.

When storing the paper • Avoid storing the paper in a location subject to: – high temperatures – high humidity – excessive dust – direct sunlight • Use the original package for storing unused paper.

Attaching the stopper When multiple printouts are being ejected, printouts accumulated on the paper tray may be pushed out of the paper tray when a new printout is ejected.

To prevent them from being pushed, attach the supplied stopper as illustrated.

Printing Before printing • Ensure that the printer is properly connected to the computer. • Ensure that the ink ribbon and paper are properly loaded. • Ensure that the printer driver has been installed. Operation

POWER indicator PRINT indicator

Insert the edge of the paper tray into this groove.

ALARM indicator

v

RIBBON indicator PAPER indicator

1

Note

Do not leave more than 10 sheets of ejected printouts on the paper tray. Doing so may cause a paper jam.

1

Press the POWER switch to turn the printer on. The POWER indicator lights. PRINT, ALARM, RIBBON and PAPER indicators light at the same time, then all of them go out. Notes

• Turn the printer on first. • Do not turn the computer off and on while it is accessing a hard or floppy disk.

2

Turn on the power of the computer.

3

Execute the print job with software application. While the printer is receiving the image data from the computer, the PRINT indicator blinks. While the printer is printing, the PRINT indicator lights.

Note

• Do not turn off the power during printing. If you do so, paper may not be ejected and may jam in the printer. • Do not pull the paper out till the printer finishes printing. • You can make multiple copies of identical printouts. However, the printer may stop printing for various reasons. In such a case, remove the printouts

Printing

15

accumulated on the paper tray. The printer will start automatically to print the remaining copies. If the printer does not print The printer will fail to print when the ALARM, PAPER, and/or RIBBON indicator light. For details, see “Indicators on the Front Panel” on page 20.

Operation

If the paper or ink ribbon runs out during printing The printer stops the printing operation. Load the paper into the paper tray and the ink ribbon. Printing of remaining copies is automatically started. When storing your printouts • Avoid storing the printout in a location subject to high temperatures, high humidity, excessive dust and direct sunlight. • Do not stick tape on a printout. Also, avoid leaving a plastic eraser on a printout or placing a printout in contact with materials which contain plasticizer (under a desk mat, for example).

16

Printing

Miscellaneous

Precaution Safety

Installation • Avoid placing the unit in a location subject to: – mechanical vibration – high humidity – excessive dust – direct or excessive sunlight – extremely high or low temperatures • Do not use other electronic equipment near the unit. The unit will not work properly in strong electromagnetic fields. • Do not place a heavy object such as a monitor on the printer.

Miscellaneous

• Operate the printer using the power source specified in “Specifications” on page 19. • Be careful not to damage the AC power cord by placing or dropping heavy objects on it; it is dangerous to use the unit with a damaged AC power cord. • If you do not intend to use the unit for a long time, disconnect the AC power cord. • Unplug the AC power cord by grasping the plug, not the cable itself. • Do not disassemble the unit. • Do not remove the cover. There is a danger of electric shock from the internal parts. • Be careful not to spill water or other liquids on the unit, or to allow combustible or metallic material to enter the cabinet. If used with foreign matter in the cabinet, the unit is liable to fail, or present a risk of fire or electric shock. • Ventilation holes are provided to prevent the unit from overheating. Be careful not to obstruct them with other units or by covering the unit with a cloth, etc. • If the unit malfunctions or if a foreign body falls into the cabinet, disconnect the AC power cord immediately and consult your Sony service facility or your Sony dealer.

and may even develop a fault if you persist in using it. If condensation forms, turn off the power and leave the printer to stand for at least one hour. • If the printing pack is subjected to wide or sudden changes in temperature, condensation may form on the ink ribbon or paper. This will cause the printer to malfunction. Also, if the printing pack is used in this state, spots are likely to appear on the printout. Therefore, avoid storing the printing pack in locations subject to wide or sudden changes of temperature. • To store a half-used printing pack, replace it in its original packing and reseal the package. If possible, keep the sealed printing pack in a cool, dark location. To subsequently use the printing pack, place it, in its sealed package, in a warm room for several hours. Doing so prevents condensation from forming when the printing pack is removed from its package.

Location To prevent internal heat built-up, leave enough room around the printer for air to circulate through the vents on the left hand side and top of the cabinet.

Before Transporting the Printer Before transporting the printer, use the following procedure to remove the supplied accessories and then put them back into their original packing. Transporting the printer with the supplied accessories still installed may cause malfunctions.

1

Remove the ink ribbon and the paper tray.

2

Secure the internal thermal head, as follows: 1 Turn on the printer. 2 Press the TRANSPORT LOCK button on the rear panel of the printer. The PRINT, ALARM, RIBBON and PAPER indicators are blinking and the printer operation tone keeps sounding for about two seconds. 3 When the printer operation tone stops sounding, turn off the power of the printer. The thermal head is now secured.

To release the thermal head Turn on the printer again. The thermal head moves so that you can now install the ink ribbon again.

Condensation • If the printer is subject to wide or sudden changes in temperature, such as when it is moved from a cold room to a warm room or when it is left in a room with a heater that tends to produce large amounts of moisture, condensation may form inside the printer. In such cases the printer will probably not work properly,

Precaution

17

Cleaning Note

Be sure to turn off the power of the printer before cleaning.

Cleaning the cabinet Clean the cabinet, panel and controls with a soft dry cloth, or a soft cloth lightly moistened with a mild detergent solution. Do not use any type of solvent, such as alcohol or benzine, which may damage the finish.

Cleaning the thermal head Miscellaneous

Clean the thermal head with the thermal head cleaning cartridge (supplied) if the printout quality deteriorates, for example, when the white stripes begin to appear on the printout. It is recommended that you clean the thermal head after every 10 packs of paper to keep the printout quality at its best.

1

Remove the paper tray and remove the paper.

2

Place the cleaning sheet in the paper tray so that the shiny surface faces down. Notes

• Be sure to use the cleaning sheet supplied with the UPC-21L/21S color printing pack. • Do not reuse the old cleaning sheet.

3

Load the cleaning cartridge into the ribbon compartment. Immediately after you load the paper tray with the cleaning sheet and cleaning cartridge, the RIBBON indicator goes off and the printer starts cleaning the thermal head automatically. When the printer has completed cleaning the thermal head, the RIBBON indicator goes on again. Note

When you load the cleaning cartridge into the ink ribbon compartment with the printer’s power on, the printer starts cleaning. If the printer is not turned on, even though you turn on the power after loading the cleaning cartridge, the printer will not start cleaning.

18

Ink Ribbon and Paper

Ink Ribbon and Paper Both paper and an ink ribbon are necessary for printing. Use the ink ribbon with the paper contained in the same package. UPC-21S Color Printing Pack Contains color ink ribbon cartridge and paper. Color ink ribbon, 3 rolls 90 × 100 mm (3 5/8 × 4 inches) size paper, 1 package (80 sheets) × 3 UPC-21L Color Printing Pack Contains color ink ribbon cartridge and paper. Color ink ribbon, 4 rolls 100 × 144 mm (4 × 5 3/4 inches) size paper, 1 package (50 sheets) × 4 Note

If the paper has been exhausted, replace the ink ribbon together with the paper.

Specifications

Miscellaneous

Power requirements 100 to 120 V AC, 50/60 Hz (for 100 to 120 V AC users) 220 to 240 V AC, 50/60 Hz (for 220 to 240 V AC users) Input Current 1.8 A max. at 25 °C (for 100 to 120 V AC users) 1.0 A max. at 25 °C (for 220 to 240 V AC users) Operating temperature 5 °C to 35 °C (41 °F to 95 °F) Operating humidity 20% to 80% (no condensation allowed) Operating pressure 700 hPa to 1,060 hPa Storage and transport temperature –20 °C to 60 °C (–4 °F to 140 °F) Storage and transport humidity 20% to 80% (no condensation allowed) Storage and transport pressure 700 hPa to 1,060 hPa Dimensions Approx. 212 × 125 × 395 mm (w/h/d) (8 3/8 × 5 × 15 5/8 inches) Mass Approx. 6.5 kg (14 lb 5 oz) Printing system Sublimation heat transfer printing Printable pixels When using the UPC-21S and printing the full-image: 1520 × 1144 dots When using the UPC-21L and printing the full-image: 2000 × 1520 dots Total gradation 256 levels each for yellow, magenta, and cyan Printing time When using the UPC-21S: When the printer is set to high speed: Approximately 19 seconds When using the UPC-21L: When the printer is set to high speed: Approximately 29 seconds Thermal head 15.87 dots/mm (USB) connector Universal Serial Bus (USB) Specification Revision 2.0 Input connector AC IN (for power input) Supplied accessories Paper tray (1) USB cable 1-824-211-41(Sony) (1) Thermal head cleaning cartridge (1) Stopper (1) Software License Agreement (1) Before Using this Printer (1) CD-ROM (1) Optional accessories UPC-21L Color Printing Pack UPC-21S Color Printing Pack

Medical Specifications Protection against electric shock: Class I Protection against harmful ingress of water: Ordinary Degree of safety in the presence of a flammable anesthetic mixture with air or with oxygen or nitrous oxide: Not suitable for use in the presence of a flammable anesthetic mixture with air or with oxygen or nitrous oxide Mode of operation: Continuous Design and specifications are subject to change without notice.

Specifications

19

Troubleshooting The following troubleshooting checks will help you correct the most common problems you may encounter with your unit. Before proceeding with these trouble checks, first check that the power cord is firmly connected. Should the problem persist after you have applied the remedy, unplug the unit and contact your Sony dealer or local authorized Sony service facility.

Miscellaneous

Symptoms

Possible causes and remedies

The printer does not print, even if the command is sent from the computer.

• The POWER switch of the printer is not set to ON. tSet the POWER switch of the printer to ON. • Connections may not be correct. tCheck connections and rectify, if necessary. (See page 10.)

The printer does not print.

The printout color is very pale.

The problem is indicated by the indicators on the front panel. tSee “Indicators on the Front Panel” on page 20.

20

If a problem occurs, the indicators on the front panel such as PRINT, ALARM, RIBBON and/or PAPER light or blink to indicate the problem condition. the following table shows the relation between lighting or blinking condition of each indicator and possible cause and remedies. Indicators Lighting

Possible cause and remedies Printing

PRINT

Data receiving

PRINT The thermal head is being (In this case, heated so that the printer is it blinks ready to start. slowly.) RIBBON

• The ink ribbon has been exhausted. tReplace the old one with a new ink ribbon. (See page 12.) (The ink ribbon cannot be reused.) In this case, if the white paper is ejected. Discard this paper. • The ink ribbon has torn. tRepair the torn ink ribbon. (See page 13.)

PAPER

• Paper has been exhausted. tLoad the paper. (See page 14.) Also, replace the ink ribbon. • The paper tray is not installed. tInstall the paper tray. (See page 10)

ALARM and PAPER

The ink ribbon and paper are not compatible. tUse the ink ribbon and paper contained in the same package. (See page 18.)

ALARM and RIBBON

The wrong ink ribbon and the paper are loaded when replacing them because the ink ribbon and/or paper run out during printing. tLoad the same ink ribbon and paper as ones used before replacing with new ones.

The ink ribbon has been exhausted. Do not reuse the ejected blank paper. tReplace the ink ribbon. (See pages 12 and 14.)

Troubleshooting / Indicators on the Front Panel

Blinking

PRINT

The paper is not loaded correctly. tCheck which side of the paper is the printing side, then load the paper again. (See page 14.)

The ink ribbon cannot • You may be trying to load an ink be loaded. ribbon that can not be used with this printer has been loaded. tLoad the appropriate ink ribbon. (See page 18.) • The thermal is secured. tTurn on the printer. The thermal head moves so that you can now install the ink ribbon. (See page 17.) The blank paper is ejected and the RIBBON indicator lights.

Indicators on the Front Panel