NEPTUNE 2 End of Service Notification July 2018.pdf
Senior Product Manager, Surgical
8 Herbert St, St Leonards, NSW 2065
Mob + 61 400 925 048
11 July 2018
RE: Neptune 2 Servicing
Dear Valued Customer,
Due to enhancements in technology and the development of more current hazardous waste management devices, Stryker SSP
will no longer service Neptune 2 Rovers (PN 0702-002-000) from July 1st, 2023.
This decision was made in the best interests of Stryker and its customers. The Neptune 3 System combines the reliability you
have come to expect from Stryker as well as additional features, such as expanded suction range, an intuitive LCD touch screen
display, and internal rotating power washers for added cleaning power. Due to Neptune 3’s wide demand, we are able to offer
the product and service at our most competitive prices. In contrast, the change in technology and demand is increasingly driving
Stryker to be unable to provide cost effective Neptune 2 service for our customers.
We apologise for any inconvenience that this may cause and look forward to working with you to ensure the process is as smooth
as possible. As a leader in the industry, it is our commitment to continue investing in technological enhancement and
comprehensive service options in partnership with our customers. Please contact your local Stryker sales representative for
more information on our latest offering of all surgical products and service.
9100-005-107 Rev. None
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